Riyatravels.com Avis 

214
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I enquired about their b2b portals. And the executive called me. I asked a simple question to him about airlines date and fare and in reply he said take portal and see yourself or check the Google for... Voir plus

Noté 1 sur 5 étoiles

Really really worst customer service experience grom Riya, my canada visa got rejected because of their ignorance. Students who are applying for canada, germany, uk , aus please dont choose riya as ma... Voir plus

Noté 5 sur 5 étoiles

Recently I had booked return tickets for Mumbai for myself and my elderly mother through Aaina Chawan at Winning office. She provided excellent service and made sure that wheelchair is provided at al... Voir plus

Noté 5 sur 5 étoiles

Recently I had to make an emergency booking so instead going through websites, reached Riya Travels. Honestly, their service was awesome which made me to take some time to share the experience.... Voir plus

À propos de l'entreprise

  1. Vacances & voyages

À propos de Riyatravels.com

Informations provenant de diverses sources externes



Over five million people served by the experts at Riya every year. “We understand travel” Our goal and purpose is to understand the wants of the global traveler and our experts help define their needs. Riya, is placed among multibillion dollar organizations in the world, and is one of the largest air travel consolidators globally with approximately 20% to 25% of market share in some countries that we are present. Our experts are available 24/7 to help you save big, by finding you the cheapest vacation or cruise package to a dream destination or the best deal on your flight booking. Since 1980 Riya Travels began its journey in 1980 and has a growing global presence with more than 2000+ professional experts serving in over sixty locations across USA, Canada, Middle-East and India. Recognition Riya is a big Texan entity and rated A+ by BBB, Accredited by some of the top industry professional entities such as; IATA, ARC, ASTA and other professional industry accreditation. Our Passion We love what we do and challenge ourselves every day, constantly sourcing the best deal; to bring the best travel value for you and your family. About Riya As a leader in the global travel industry, we employ over 2500 professional experts, in over sixty locations, across the; USA, Canada, Middle-East and India, with over 100 years of combined experience in providing expert travel services. We are proud of the fact that, we are committed to operating our business in a professional and responsible manner. Our global presence is dominant across all nations that we are represented in, serving communities and organizations, of a multi ethnic and culturally diverse society. Since the inception our business module has evolved over the decades to include; Air Consolidation, Corporate Travel Management, Retail Travel Services, Packaged Holidays, Religious Tours, Cruises and Cruise Tours, Special Interest Groups, Training in Travel & Tourism, Student Travel, Travel Technology etc. We are an organization built on sound financial ground, great credibility and international reputation. We understand the wants’ and needs of our valued travelers better than any other organization. Our goal is to pursue innovation while adapting to changes through constant improvement of our services, based on a proactive approach to meet the requirements of our valued customers. At Riya, we are inspired and guided by our core principles and those of our employees. Contributing to our communities, serving our clients, constantly working to improve our service delivery and empowering our employees to live and work responsibly is at the core of our business actions. We pledge to make continued progress in support of these principles as we look ahead to the future, conducting our business maintaining the highest level of ethics. We value our human resource the most and with a quest to always satisfy our customer beyond expectations. We keep continuously updating and training in enhancing their knowledge and talents to achieve service excellence. Our staff, rated as some of the best in the industry, collectively counts several decades of experience in the Travel Trade and Airlines Industry globally.

Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,4

Tous les avis

(214)

20 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Experience staff and excellent service

Thanks Ruvin Singh Nagpal for his excellent service and giving multiple options to choose better itinerary. Rubin went above and beyond and we very much appreciate the time and effort he spent working on my reservation. I will definitely avail myself of his service when next we travel! He is very patient, with excellent knowledge of the destination. Provided excellent advice and allowed us to find the excursions of our choice.

12 décembre 2016
Avis spontané
Noté 3 sur 5 étoiles

tour package to malaysia and singapore

I have been with them from 18th to 25th for the above tour. while appreciating their courtesy and time management and prompt dealing and sight seeing and all that one thing shall not be got unnoticed. The rooms provided at both places are below satisfactory. Inspite these two tourist destinations are famous for their cleanliness both the hotels are far below our expectations with regard to maintanence and upkeep of toilets which are not at all worthwhile and does not come out even TWO STAR.

29 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Riya Travels - If you prefer truly great customer service ask for Ms. Laboni Momin

About the Travel Agent:
I have used travel agencies’ services and circled the globe a number of times. These days using internet travel sites seem to be a fashionable trend. Nevertheless, considering that the internet sites cannot provide the kind of interactive support I often need before entering that credit card number, and some internet deals may come attached with unpleasant surprises, I opted to deal with a travel agency that has a human being at the other end to help me out. Upon due research, I contacted Riya Travels for my needs. Ms. Laboni Momin, a travel agent, helped me with my needs. Her knowledge about different airlines, their routes, costs, etc. is unmatched.

It was in the first half of the summer, high season, and reasonably priced tickets were disappearing fast. I had a tight budget for my family trip. I was looking for the least expensive ticket I could get. Ms. Momin worked diligently, told me about available options comparing amongst different airlines. She made me aware that she has great customer feedbacks regarding most airlines in her sales portfolio, but there was a rather new airline in her portfolio with little feedback which would cost $1000 less than my already tight budget. I was impressed with her detailed research and opted to go with the least expensive airline and save a grand.

After our return from the trip, Ms. Momin followed up with calls inquiring about our trip experience, about our airline experience, etc. That was nice indeed! Throughout the process, I was greatly impressed with her professionalism. Her efforts shows she cares about her customers, something internet sites can't do. I will contact her for all my future air-travel needs, and I will recommend her to all my friends and relatives for their travel needs.

About the Carrier (China Southern Airlines):
Pros: Economy class seating in all four aircrafts of the China Southern Airlines we flew in our trip was very comfortable. Both (outbound and inbound) flights over the Pacific Ocean had virtually no noticeable turbulence.
Cons: Here in the United States, Chinese food (even Chinese fast food) is delicious. I expected that the Chinese airline would serve similarly delicious Chinese food to the international travelers. However, while in flight I found China Southern Airlines had only a couple of options for food and the food’s taste was awful to me. Making the experience even worse, unlike other East Asian airlines, China Southern's flight attendants were robotic, rude, and unfriendly.

29 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Brilliant! Brilliant! Brilliant!

I recently booked a trip to Dubai with Ruvin Singh (Riya Travels). This was a vacation I had always dreamed of taking, so I wanted everything to be perfect. It was for a party of 4 individuals who had specific requirements, this made it very challenging to book the ideal trip. Ruvin worked diligently on this request and had to make numerous changes regarding dates, hotels, excursions and flights, however he eventually customized the PERFECT trip to cater to us all. Ruvin was extremely patient, courteous and displayed a high level of professionalism throughout our planning. Ruvin's attention to detail and dedication to finding the perfect trip, made this an AWESOME experience!! Ruvin set out to deliver Service Excellence and he did that and more. Thank you Ruvin, planning to book another trip with you in the future!!

8 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Extremely happy with the service and rates provided by riya travels . Staff is helpful and kind. Would recommend it to everyone

8 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Very good experience with Ms. Laboni Momin. Quite prompt, helpful and provided best deal for me. Definitely wanna try again next time

12 octobre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent prompt service

Kudos to the Agents at Riya travels, especially Sibin for providing such excellent and prompt service. My itinerary was bit complicated as had different passengers travelling at different dates and needed to make sure the dates and different legs of journey align. Sibin did an excellent job of handling this, putting my mind at ease and that also at a very competitive ticket prices. Thanks again.

10 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service!

I had an opportunity in having dealt with Mamatha of Riya Travels for my travel needs. This was in connection with tickets purchased for going to India. My experience is great and I can recommend others without any hesitation to contact Riya Travel and particularly its staff, Mamatha who is very courteous and helpful.

9 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent !

Thanks Roobil M for getting me the best deal to Calicut within a short notice. It was a pleasure and stress free experience working with you. I always booked tickets through Riya and this is my 5th year with Riya. Great service and best routes !

1 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Thumbs up !!!!!!

I have received an exceptionally wounder full service from Tigist Ayanew from the beginning to the end. Way to go Riyatravels !!!

30 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Unbelievable price

First of all the service was excellent..no one can beat this price..they answered all my question with doing all survey where u don't have to call no other travel agent..I will always buy my ticket from here..for my future trip

29 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Amazing Service!

I booked my flight with Riya travels from Winnipeg to Delhi. Rajeev and Aman were very helpful, understanding and with an excellent customer service skills. Never did I once felt like they were trying to force or push me to buy certain ticket. They were very patient and took their time to look in to the flights that will suit me the best. They answered all my questions very professionally.
Overall I would say the best Travel Agency in Winnipeg. Not to forget people that are working hard there are the ones making it an excellent place. Would recommend i to my fiends and family.
Thank you Riya Travels!

23 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Really liked their service

I got my tickets to Bangladesh from Riya travels, The gave me the best deal. Really liked their service. It was very easy going process. Thanks. Will buy again from them in future.

19 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Well Done

I was very pleased with the service. Our agent was ready and available, and found the best possible flight. I would definitely use this travel agency again.

9 août 2016
Avis spontané
Logo de Riyatravels.com

Réponse de Riyatravels.com

Hi,

Thanks a lot for your time to rate our services, we would like to serve our best in future also.

Noté 5 sur 5 étoiles

Excellent Service and follow up

Thanks Mamatha Gaddam for her follow up and giving multiple options to choose better itinerary.

Good part is she will not make you hurry to book ticket. If we are not happy with the price, she will follow up when she finds a better itinerary that matches our price range.

1 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Thanks to Mamatha Gaddam for helping us find the tickets with expected price and convenient flight routes and less lay over times. we are working with her from past 3yrs. Thanks again and good luck.

31 juillet 2016
Avis spontané

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