Rodericks Dental Partners Avis 

Friendly staff.
The dentist was clear and concise on what was happening and gave valuable advice on how to look after my teeth and gums.

Had my new veneer fitted and it looks great thanks to Mr Ingram and the dental nurse.

I went for my 6month check up with Mr -Kotecha, who I may add I have been attending and known him for many years. He is extremely efficient and very professional. A very pleasant man. Would certainly recommend his services.

Warm and welcoming. Very efficient and empathetic. Appreciative of a long standing dentist / client relationship.

Always friendly, professional, and very thorough.

I still don’t understand why, as an NHS patient, I have to go private to have my teeth properly cleaned.

Susana has done a fantastic job with my filling. It's as good as a whole new tooth! Very impressed and pain/stress free.

Went in on time. Ivo, the dentist, was friendly and professional and the injection was relatively painless. The filling was completed in a thorough and pain free manner. A good experience.

Nafeesa and reception staff have been superb

My name is Anthony McLaughlin and I have been a patient of this practice for approximately 10 years.

I contacted them back on 21 October 2024 via email because I had missed an appointment - though I had contacted the Practice in advance telling them I was going to have to reschedule.

Unfortunately, I had to cancel twice because of certain issues which arose which meant I have to cancel both times.

However, I have just contacted this weekend Saturday, January 24, 2026 on email asking for an appointment - because they had not made an appointment for me since 21 October 2024 - because I was supposedly on a "Waiting List".

Therefore, this "Waiting List" has so far taken 15 months without moving up this 'Waiting List' - because their reply to me today, 26 January 2026 - was verbatim as follows;-

"Good Morning Mr McLaughlin

As advised, you have been added to the waiting list we will contact you when we have availability.

Kind Regards"

The author of this email failed to even leave their name with this pathetic response.

My advice would be to select an alternative Practice than this shambles of a Dental Practice.

Anthony McLaughlin
(Patient - soon former Patient of this practice).

Shocking greed and rampant profiteering. Raised prices ny over 35"%.

Such a shame what's happened to our once lovely dentists.

Avoid

Rodericks allows them selves to miss appt's and be late, due to various reasons, but does not allow its customers to be late or miss appt's for any reason.
You can notify them 24 hours in advance and retain your deposit, they do not place any such restriction on them selves.

I had a private hygienist appointment at Bexley Square Dental Practice (Rodericks Dental Partners) which was cancelled by the practice on the day it was due to take place. I paid a £30 deposit in advance and requested a refund rather than rebooking.

It is now January and, despite of phone calls being made, visiting in person, providing my bank details twice and sending two emails, I still have not received my refund. I have had no communication, no updates and no timeframe.

The dentists themselves have been good, but the administration and customer service have been extremely disappointing.

This refund has been outstanding since October for a service that was never provided

Update: The refund was only processed after I escalated the matter through the Dental Complaints Service. No apology or acknowledgement of the delays was provided.

This practice appears to have declined significantly in recent years since taken over by Rodericks. My family and a number of friends l were all patients here and they are gradually moving to alternative practice. This practice has lost a lot of good experienced dentists and is now cutting corners wherever it can and reducing costs.
My recent experience was having a check up last month with another new dentist called Yaleny. My check up admittedly was well overdue owing to my work commitments so it was important to me I felt peace of mind when I left the appointment. Unfortunately, to the contrary, it was a massive let down, It was the quickest check up I have ever experienced in a dental practice, I was in and out in less than 5 mins. Yaleny’s examination of my mouth was so quick, it left me with absolutely no faith in the practice whatsoever as there is no way she examined all my teeth, gums and mouth in that period, she did not even ask about my general health and any problems since last visit or give me advice on teeth cleaning habits which has always been incorporated in a check up. To be honest I think she was a student as she appeared to lack confidence, but still it is totally unacceptable as you need a competent dentist and to trust everything they do and that they conduct a check up correctly and thoroughly. Her assistant did not even make eye contact or acknowledge my presence, she just conversed in a jokingly school girl manner with Yaleny which left me feeling very uncomfortable. Neither conversed with me, shocking experience. Afterwards, there was no offer of a mouth rinse which in previous years used to be the case. I am scoring 2 stars for the receptionist who was however professional. I will not be going back there.

A professional dentist explained everything and put me at ease. I would highly recommend them

After years of being too scared to go to a dentist or find an NHS one, I had to bite the bullet and find a dentist. I had to join privately but the denplan made it a bit more affordable. Met Jaime who was so patient with me, explained everything made a plan to get me sorted. It's taken a long time to sort, mainly down to cost and saving up. But I can say my phobia is probably well and truly understand control. Michelle the hygienist has been fabulous too, painless! All the staff have been super friendly and helpful. Just a shame no NHS spaces lol but I'm still giving 5*

The dentist Matthew & the dental Nurse put me at ease. The receptionist was welcoming. The on-line questionnaire made the process more organised. I was lucky I didn't even need to wait around however I do realise that at time's it would be inevitable.

Friendly helpful & personal

Always find they are very thorough with what they do.