Pemberton Dental Practice is the best dentist ever! All the staff are wonderfully pleasant, friendly and personable. Dr Barton is simply the best. He is reassuring, gentle and talks through every... Voir plus
L'entreprise a répondu
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Really friendly, explained everything before and during. Made me feel at ease every visit for the almost 2 years of having braces. Staff are lovely Amy, Julie, Laura are just wonderful people. A rea... Voir plus
L'entreprise a répondu
There is incompetent and useless, Roderick Dental partners qualify for both. Booking made at one of their practices, cancelled without notice. X-Rays messed up when passing to another of their outle... Voir plus
L'entreprise a répondu
From the minute you enter the dentist practice you feel relaxed. receptionists are friendly and welcoming there's a tv to watch while waiting but you never wait long. My dentist Arvi is fantastic wit... Voir plus
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4,2
Bien
423 avis
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A répondu à 89 % de ses avis négatifs
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Great service by all the staff
9 mars 2026
Réponse de Rodericks Dental Partners
Thank you for your kind words. 😊
Felt at ease at all times and talked me…
Felt at ease at all times and talked me through what was happening the whole time
9 mars 2026
Réponse de Rodericks Dental Partners
Thank you for your lovely feedback. We’re so pleased to hear you felt at ease throughout and that everything was clearly explained along the way 😊
Rodericks Dental Partners
Very rude and very unhelpful
Very rude and very unhelpful. Didn’t listen and gave me a crap choice of only 3 white filling colours that didn’t match my teeth colour at all. I was disgusted by the way she spoke to me. And my white filling has chipped on a front tooth and she refused to replace it on the nhs and I was told it would cost £260 !! And they had no OPG X-RAY machine so was told I would have to go to a hospital which is very inconvenient for me. Avoid this dental practice!
24 février 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Not actually taking on NHS patients despite advertising they are.
Registered as an NHS patient after an advert informing that NHS patients were being taken on. Arrived at the appointment and whilst everyone was very nice, it was made clear there was no NHS option and despite registering, there was no option for me to be taken on as an NHS patient. I questioned this and was told that there weren't spaces and perhaps there was an issue with the website. All of the forms, and the title of the appointment was an "NHS check up". It took about 10 minutes, cost £25 and was all in all, a waste of time. The staff did seem very nice but this is false advertising and essentially is a scam.
Initially I did consider going private with this company as the staff were so nice, but have decided against it- unethical practices and poor reviews. No thanks.
23 février 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Misleading and poor service!
On 3/1/26 I registered with the Sheil Rd practice after seeing an advertisement stating they were taking NHS patients,
I completed the necessary paperwork and made my appointment. I received confirmation by email and text and completed further NHS registration forms.
6 weeks later I arrived at my scheduled appointment. Check in no problem. Go into the dentist to be told I couldn’t be seen as an NHS patient only private!
Terrible practice management!
I emailed my concerns but nobody bothered to respond.
Absolutely shocking customer service
I guess the con is to get you to register and hope that you will pay as a private patient.
Misleading and poor!
I saw the same advertisement several weeks after I registered too so I imagine others have experienced the same issue.
16 février 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
A formerly excellent NHS dental…
A formerly excellent NHS dental practice take over by Rodericks. Their aim is clearly to privatise it. Last time I went they said I needed root canal work but it was too difficult for the NHS dentist (Band 2: £75.30) so I needed to go private £750. That's a month's worth of my state pension. Got my checkup reminder, the website says "No NHS appointments available" (Band 1: £27.40 NHS for which last time I got less thatn 5 minutes of poking around then told I needed to see the hygenist for £75). Private appointments with the same dentist are available: £70.
13 février 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Time wasters, avoid at all costs
I went for a filling back in October only to have the dentist damage my veneer on the front of the tooth. He then tried to wriggle out of it by saying that it might have already been like that when I came in, looked at my recent X-Rays and saw that it wasn't and applied some bonding to fix the damage. This fell of after a few days.
He then agreed to fix his mistake for free and drilled pretty much my whole tooth down to a point and told me that there would need to be a crown fitted. This was never discussed beforehand or explained.
That was back in November 2025. As it stands, the dentist has now cancelled 4 appointments and I have since had to pay to have the temporary tooth glued back in when it fell out during a meal out with friends, which was hugely embarrassing. It has also caused pain and inflammation to the gums above it as it has been in for far too long.
I have emailed Rodericks complaints email, the practice email and the so called practice manager and have had zero response whatsoever. This is an appalling way to treat patients.
13 octobre 2025
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Really nice helpful staff
Really nice helpful staff. I like the way they let you know what treatment you need and tell you to book an appointment.
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for your kind feedback. We’re so pleased to hear you found the team helpful and that everything was clearly explained to support your next steps 😊
Rodericks Dental Partners
Reception very friendly and helpful…
Reception very friendly and helpful dentist very good and friendly
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for the lovely feedback. We’re so pleased to hear both our reception team and dentist made you feel welcome and well looked after 😊
Rodericks Dental Partners
Not bothered about your teeth. Money obsessed.
Put it this way i have had to go to the nhs local integrated care board and dental commisionor about how bad ive been treated by dinnington dental practice which is part of rodericks
29 janvier 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Thank you for the dental treatment
I would like to say thank you , for solving my dental issue , i have been lucky to have had prior treatment with your practice and its always been professionally taken care with your team , To me personally you have the best dental practice and team ,You have always looked after me , i am so happy that you took care of me , i am really thankful for the care given
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you so much for taking the time to share such kind words. We’re really pleased to hear you’ve consistently felt well looked after and supported by the team, and that your dental issue was resolved with care and professionalism 😊
Rodericks Dental Partners
I unfortunately got an infection in a…
I unfortunately got an infection in a recently extracted tooth which was very painful but I was immediately given an emergency appointment with a lovely dentist who sorted it out with professionalism and empathy which was much appreciated.
12 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for sharing your experience. We’re really glad you were seen quickly and that the dentist was able to help with professionalism and empathy when you needed it most 😊
Rodericks Dental Partners
100% recommend this practice.
The Dental Practitioner Mr Pryan is caring, considerate and is an exceptional Dentist. He has been thorough with the treatment I have received and very patient in his delivery. Mr Pryan has given me options for treatments, allowing me time to consider the best outcome for me. The staff are all friendly and welcoming.I would 100% recommend this practice
29 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for such thoughtful feedback. We’re delighted to hear how well supported you felt by Mr Pryan and the wider team, and that you were given the time and options to make the right decisions for your care 😊
Rodericks Dental Partners
Sensible suggestion about the need for…
Sensible suggestion about the need for denture repair but follow up was poor and no real empathy with patient. Excellent receptionist - first class
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet expectations. Your experience matters to us, and we’d really like the chance to understand more. As all complaints are handled at the local practice level, they’re best placed to listen and help. If you’d like to speak with someone directly, the Practice Manager at your local practice would be happy to talk with you - whether that’s in person, over the phone 📞, or by email 📧.
💻You can find their contact details on the practice’s website or appointment card. Thank you again for raising this - we’re always looking to improve the care we offer.
Your team at Rodericks Dental Partners
Recommended
Like many, I am not overly keen on a visit to The Dentist. However, these guys are great and I wouldn't hesitate to recommend them.
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for the kind words. We’re really pleased to hear the team helped make your visit a positive experience and that you’d recommend us 😊
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re glad to hear the wait time was low and that the team looked after you so well 😊
Rodericks Dental Partners
Great service from all the team
Helpful, professional & proactive. I have been a patient at Blackbrook dental practice for approx 20 years, most of which with the same dentist, Fernando. The whole team are very customer focused.
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for your lovely feedback. We’re so pleased to hear you’ve felt well supported over the years and that Fernando and the whole team continue to provide professional and proactive care 😊
Rodericks Dental Partners
Excellent service!
My son has been coming here for nearly 2 years and to be honest his teeth were very overcrowded and twisted in different directions. We are coming to the end of having a beautiful smile. It has given him so much confidence. Thank you
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for sharing such a lovely experience. We’re so pleased to hear the treatment has made such a positive difference to your son’s confidence and smile 😊
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your kind words. We’re really pleased to hear you received great service and excellent care 😊
Rodericks Dental Partners
Brilliant first experience for little…
Brilliant first experience for little ones first dentist visit they was so good with the kids and very kind and understanding
27 janvier 2026
Réponse de Rodericks Dental Partners
Thank you for the lovely feedback. We’re so pleased to hear your little one’s first visit was a positive experience and that the team were kind and understanding 😊
Rodericks Dental Partners
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