Pemberton Dental Practice is the best dentist ever! All the staff are wonderfully pleasant, friendly and personable. Dr Barton is simply the best. He is reassuring, gentle and talks through every... Voir plus
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Really friendly, explained everything before and during. Made me feel at ease every visit for the almost 2 years of having braces. Staff are lovely Amy, Julie, Laura are just wonderful people. A rea... Voir plus
L'entreprise a répondu
There is incompetent and useless, Roderick Dental partners qualify for both. Booking made at one of their practices, cancelled without notice. X-Rays messed up when passing to another of their outle... Voir plus
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From the minute you enter the dentist practice you feel relaxed. receptionists are friendly and welcoming there's a tv to watch while waiting but you never wait long. My dentist Arvi is fantastic wit... Voir plus
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4,2
Bien
423 avis
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A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I booked an appointment approximately 5…
I booked an appointment approximately 5 weeks ago for a check up which would have been tomorrow. I also booked some other appointments in town since I would be in leeds anyway. A week or so ago they phoned me to arrange for another day I said no because I'd already arranged everything. They phoned me this morning and cancelled it. They also did the same thing last February but I was already on my way to the appointment.
Not good enough.
8 juillet 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave a review.
We are sorry to learn that you felt the need to raise concerns about your experience. At Rodericks Dental Partners, we take all patient feedback seriously and view it as an important opportunity to learn, reflect, and continually improve the service we provide.
We would welcome the opportunity to discuss your concerns further and gain a better understanding of your experience. Please contact our team at info@rodericksdentalpartners.co.uk at your convenience.
You can also find information about our complaints process here: https://rodericksdentalpartners.co.uk/making-a-complaint
We look forward to hearing from you and working towards a resolution.
Kind regards,
Rodericks Dental Partners
The hygienist is extremely patient, efficient and caring.
The hygienist is extremely patient and caring. Unfortunately she did not have a dental nurse to assist which added responsibility for tasks normally completed by the nurse. However she did not rush and my appointment was, even though longer, was completed with her normal efficiency. I am well pleased.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your thoughtful review. We are delighted to hear that our hygienist provided such patient and caring treatment. We also appreciate your understanding regarding the absence of a dental nurse during your appointment. It's wonderful to know that, despite the additional responsibilities, she ensured you received the same attentive and efficient care without feeling rushed. We will be sure to share your kind feedback with her.
Kind regards,
Rodericks Dental Partners
Really good practice
This practice have a great dentist called Darcy, removed my back tooth and 24 later I feel fine barely any pain, really took her time to be careful wen removing my tooth and the practice takes nhs patients on sometimes, lucky enough to be one myself and would recommend this practice to anyone
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your wonderful review. We are delighted to hear that Darcy took such great care during your treatment and that your recovery has been so comfortable. It's fantastic to know that you felt well looked after throughout your appointment and that you would recommend our practice to others. We will be sure to share your kind feedback with Darcy and the team.
Kind regards,
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your review. We are pleased to hear that you were seen quickly and that your problem was resolved promptly. Providing timely, high-quality care for our patients is very important to us, and we appreciate you taking the time to share your positive experience.
Kind regards,
Rodericks Dental Partners
Hygienist appointments nobodies…
Hygienist appointments nobodies favourite place,but he deals with it in a swift professional way.
Explaining and suggesting ways for me to improve.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your kind review. We are delighted to hear that your hygienist made your appointment as comfortable as possible while providing professional care and helpful advice. Taking the time to explain treatment and offer guidance to support our patients' oral health is something we value greatly. We truly appreciate your feedback.
Kind regards,
Rodericks Dental Partners
Great dental practice
Great dental practice. Reception staff are always helpful and try their best to fit you in . Excellent treatment.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your wonderful review. We are delighted to hear that you consistently receive excellent treatment and that our reception team is always helpful and does their best to accommodate your appointments. Your kind words mean a great deal to the whole team, and we truly appreciate your recommendation and continued support.
Kind regards,
Rodericks Dental Partners
Good service
Efficient reception, professional dentists, very good experience for myself and my son.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your kind review. We are delighted to hear that both you and your son had such a positive experience with us. It's wonderful to know that our reception team was efficient and that you found our dentists to be professional. We truly appreciate your feedback and look forward to welcoming you both back in the future.
Kind regards,
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your review. We are delighted to hear that you received professional care and that your appointment ran on time. Providing an efficient and high-quality experience for our patients is something we take great pride in, and we appreciate you taking the time to share your feedback.
Kind regards,
Rodericks Dental Partners
Great dentist
Great dentist.
After having a few problems recently with my tooth the care I’ve received has been spot on.
They even phoned me few days later to check I was ok.
My teenage daughter also had two teeth out recently she was very anxious about this procedure. Again the care she received was brilliant.
I highly recommend this dentist.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that both you and your daughter received such excellent care from our team. It's especially reassuring to know that the follow-up call after your treatment and the support given to your daughter during her procedure helped make you both feel well looked after. Your recommendation means a great deal to us, and we truly appreciate your kind feedback.
Kind regards,
Rodericks Dental Partners
I was met by friendly receptionist who…
I was met by friendly receptionist who was able to take my information,book me into my next appointments without trouble.So far in the process so good.
30 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your kind review. We are delighted to hear that you received a warm welcome from our reception team and that your appointments were arranged smoothly. Providing a friendly and efficient experience from the moment our patients arrive is very important to us, and we're pleased to know your journey has got off to such a positive start. We look forward to seeing you again soon.
Kind regards,
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your lovely review. We are delighted to hear that you consistently find our team helpful and happy. Creating a welcoming and positive experience for every patient is something we take great pride in, and we truly appreciate your kind feedback.
Kind regards,
Rodericks Dental Partners
Rodericks put out a status on Facebook…
Rodericks put out a status on Facebook saying they were taking on nhs patients. Myself and my son both replied immediately as we are both without dentists. We were both given appointments. My son’s appointment was cancelled with in a few weeks. Mine was not and the appointment was for 3 months time. I went for that appointment today to be told it had been cancelled. Receptionist said they had been trying to contact me but didn’t know which number they had tried to call me on. I asked why hadnt they used the same email address to contact me that they sent the confirmation of the appointment to she couldn’t answer. As I am partially sighted and don’t go out alone this was so inconvenient … my neighbour assisted me to the appointment so what a waste of time and effort…. So still no dentist !!! 🤯😤
29 juin 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave a review.
We are sorry to learn that you felt the need to raise concerns about your experience. At Rodericks Dental Partners, we take all patient feedback seriously and view it as an important opportunity to learn, reflect, and continually improve the service we provide.
We would welcome the opportunity to discuss your concerns further and gain a better understanding of your experience. Please contact our team at info@rodericksdentalpartners.co.uk at your convenience.
You can also find information about our complaints process here: https://rodericksdentalpartners.co.uk/making-a-complaint
We look forward to hearing from you and working towards a resolution.
Kind regards,
Rodericks Dental Partners
A good experience overall
Friendly reception staff - much improved of late. A very competent patient hygenist. A supportive dentist in Gary Emblad - always thorough, honest and encouraging.
26 juin 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for your kind review. We are delighted to hear that you've noticed the improvements in our reception team and that you received excellent care from both our hygienist and Gary. It's wonderful to know that Gary's thorough, honest and supportive approach has made such a positive impression. We truly appreciate your feedback and will be sure to share your kind words with the team.
Kind regards,
Rodericks Dental Partners
First class treatment …
Yosr was first class treatment was good and her help and support were great I would recommend her with no problems my wife’s appointment today
27 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your wonderful review. We are delighted to hear that Yosr provided first-class care and that you felt so well supported throughout your visit. It's especially pleasing to know that you would happily recommend her to others. We will be sure to share your kind feedback with Yosr and the team.
Kind regards,
Rodericks Dental Partners
Eastgate Dental Aylesbury
Eastgate Dental Aylesbury: come for the ‘smile makeover event,’ leave with a mouth full of contradictions and a finance agreement you didn’t need.
My mother was told she wasn’t suitable for Invisalign. Two weeks later, after 45 minutes of being drilled, prodded, and left to chip cement out of her own teeth with zero explanation, she was suddenly told she was suitable for Invisalign after all and not suitable for the bonding she’d been promised in the first place. Make it make sense.
Then there’s the whitening. Offered at £250 as a goodwill gesture (their words, not ours) for treatment they couldn’t deliver. Collected in March, during their own advertised offer period. Charged at £500 anyway. When this was challenged, the practice’s official written response simply rewrote the timeline to pretend the whitening was agreed back in February - months before it actually was - presumably hoping nobody would check the dates. We checked the dates.
Add in the promotional sign-up discount that mysteriously never got applied, the callbacks that never came, and the staff member who casually offered the same whitening deal to a family member with zero dental assessment, and you’ve got less a dental practice and more a pricing strategy with a waiting room attached.
This all started back in February 2026. By April, Eastgate’s own final response letter admitted my mother had been overcharged for treatment that couldn’t be carried out. Sounds simple to fix, right? Nearly 4 months on, still no refund - just a saga of delays, fobbing off, and what I can only assume is a company-wide allergy to picking up the phone
Five months on, still chasing a refund for treatment that was either never delivered or never honestly charged for. Avoid Eastgate Dental Aylesbury like the plague - bring a calculator and a lawyer if you don’t.
1 mars 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave a review.
We are sorry to learn that you felt the need to raise concerns about your experience. At Rodericks Dental Partners, we take all patient feedback seriously and view it as an important opportunity to learn, reflect, and continually improve the service we provide.
We would welcome the opportunity to discuss your concerns further and gain a better understanding of your experience. Please contact our team at info@rodericksdentalpartners.co.uk at your convenience.
You can also find information about our complaints process here: https://rodericksdentalpartners.co.uk/making-a-complaint
We look forward to hearing from you and working towards a resolution.
Kind regards,
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your review. We are pleased to hear that you found our team friendly and helpful. Providing a welcoming and supportive experience for our patients is very important to us, and we truly appreciate your kind feedback.
Kind regards,
Rodericks Dental Partners
Do not apply for a job there
The website promotes the opportunity to build a rewarding career, supported by training, development, and a range of attractive benefits. From the outside, this may appear appealing; however, my first-hand experience has been very different.
In reality, the primary focus appears to be on generating revenue, with employees expected to devote significant time and energy to the business or face the prospect of being pushed out. There is very little meaningful support, training, or professional development offered, despite what may be suggested.
Over the past few months, I have personally witnessed a high turnover of staff, with many employees leaving due to the pressure and stress placed upon them. In some roles, the working conditions have been so demanding that they raise serious concerns about employee welfare and treatment.
I would be willing to support any individuals who feel they have been treated unfairly and wish to pursue their concerns through the appropriate employment channels, including tribunals where appropriate.
Based on my experience, I would strongly advise prospective applicants to think carefully before seeking employment with this practice. Employees are often made to feel unheard, undervalued, and unsupported.
17 juin 2026
Avis spontané
Réponse de Rodericks Dental Partners
We are very sorry to hear about your experience, as it does not reflect the culture and values we strive to create across our practices and support teams.
We take concerns relating to employee wellbeing, support, training, and workplace culture extremely seriously. We are committed to providing opportunities for development and fostering an environment where colleagues feel valued, heard, and supported throughout their careers.
We would welcome the opportunity to better understand the concerns you have raised and to investigate them appropriately. We would encourage you to contact our HR team directly and confidentially at hr@rodericksdentalpartners.co.uk so that we can discuss your experience in more detail and work towards addressing any issues you have encountered.
We are keen to listen, learn, and put things right where improvements are needed, and we appreciate the opportunity to address the concerns you have raised.
Kind regards,
Rodericks Dental Partners
Excellent Treatment and Service
I was at Hyslop and Dental Implant Clinic Southport Merseyside today 16th June 2026. The treatment I reached by Josh the dentist who did my check up was professional and though and the service from
the reception team at around 12.25?was also excellent and friendly. You cannot beat the service I received.
16 juin 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave such a lovely review. We are delighted to hear that Josh provided a thorough and professional check-up and that our reception team made you feel welcome with their friendly service. Your kind words mean a great deal to the whole team, and we are pleased that your experience reflected the high standard of care we strive to provide.
We look forward to welcoming you back to the practice in the future.
Kind regards,
Rodericks Dental Partners
Excellent people
Excellent people, receptionists, and dentists. Appointment on time. Very professional associates.
10 juin 2026
Réponse de Rodericks Dental Partners
Thank you for your kind review. We are delighted to hear that you found our reception team and dentists to be professional and welcoming, and that your appointment ran on time. Providing a high standard of care and service is something we take great pride in, so it is wonderful to receive such positive feedback.
Kind regards,
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave a review. We are delighted to hear that you found our team kind, helpful and informative. Providing a welcoming experience and ensuring patients feel well informed throughout their visit is very important to us, so we truly appreciate your feedback.
Kind regards,
Rodericks Dental Partners
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