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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our daughter has given us a Roger Black Gold exercise bike as she found it hard to use. Basically it is hard to pedal an seems to have just has one tension setting whatever the 1-8 dial is set to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to purchase. Informed constantly of where order and delivery were up to. Men delivering were very helpful, friendly and polite. It is not hard to put together my partner said ! Cross... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived promptly, well packed and went together quite quickly and certainly quicker than anticipated having read about this point in some reviews. Seems really well built and have used in most days s... Voir plus

Noté 5 sur 5 étoiles

The foldable exercise bike is a very good size and can be tucked into a corner of a room, without being too bulky. It was fine to assemble and feels sturdy. Perfect for at home exercising: time / calo... Voir plus

À propos de l'entreprise

  1. Vente d'équipement de fitness en gros
  2. aussi dans
  3. Magasins d'appareils de fitness

Écrit par l'entreprise

The UK's first and only online shop selling genuine Roger Black Fitness home fitness equipment. Choose from folding or static bikes and treadmills, as well as a cross trainer and an air rower.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

210 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(210)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have had one of these bikes for over…

I have had one of these bikes for over 4 years and have found it to be an excellent addition to my frequent walks outside and gym visits. When the weather is bad and a gym visit not practicable the bike is a good option especially as I can watch TV at the same time.

1 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good throughout

Easy to order, prompt delivery. Very good assembly instructions. Minor query after delivery answered same day. And on top of that the bike is really good.

1 août 2024
Avis spontané
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Mr Woodward,
Thank you for taking the time to provide such positive feedback. We are delighted that you are happy with your bike and that the buying process was easy-to-navigate.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

I’m very pleased with my excise bike

I’m very pleased with my excise bike, I thought the quality of the item was good quality as was the price and it was easy to put together, although the instructions are good and clear , there was a bit of confusion on where to place the transport wheels , I wish I’d look at the video on YouTube before ,as I put the them on back to front. The bike is great to use ,I wanted a bike with a comfortable seat that didn’t take up too much room and could fold away, this bike ticks all the boxes it’s smooth and quite to use and has a screen that tracks your ride .The only down side was the delivery address on the bike was the wrong house number and not the same as the invoice number , an error by the packers , it was a neighbours house and although they told the driver it wasn’t for them , he rightly said well it’s this address on the label, lucky they know me and brought it round, being heavy they could of done without that. A minor grip as we are only human

8 août 2024
Avis spontané
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Réponse de Roger Black Fitness

Dear Jay,

Thank you very much for your positive feedback - we are most grateful for your review. We apologise that there was a house number incident - we don't think we were made aware of the issue.

We hope you continue to enjoy using your bike.

Kind regards,

#TeamRBF

Noté 5 sur 5 étoiles

Very easy to purchase

Very easy to purchase. Informed constantly of where order and delivery were up to. Men delivering were very helpful, friendly and polite.
It is not hard to put together my partner said !
Cross trainers are fantastic machines don’t know why I didn’t buy one years ago?
I am feeling much better and stronger already after just one week.
Work to your body. Time will improve all.

5 juillet 2024
Avis spontané
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Réponse de Roger Black Fitness

Dear Ms Jones,
Thank you so much for taking the time to post a review of your new Roger Black Fitness Gold Cross Trainer and purchasing experience. We hope you continue to enjoy the benefits of your machine.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Fantastic product and amazing customer service

I bought the Roger Black folding bike. The product itself was very solid and stable, and as expecting something of much less quality for the price so very happy. Had a problem with the handle, emailed customer support and it was sorted same day with a new part sent out with no issues! Would 100% recommend this product and company! Really happy

1 juin 2024
Avis spontané
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Réponse de Roger Black Fitness

Dear RBF Customer,
Thank you so much for such positive feedback. We are very grateful - every review counts, particularly as a small business.
We hope you continue to enjoy using your Roger Black Fitness folding bike.
Kind regards,
#TeamRBF

Noté 2 sur 5 étoiles

Not a bad piece of equipment but!

Not a bad piece of equipment and relatively easy to assemble.
However what has hacked me off today is to receive an email telling why I should get an exercise bike (and not terribly compelling) but also telling I can buy one £50 cheaper than I paid! Can’t believe the stupidity. I also received an email on caring for my bike with a pretty uninformative interview with someone who has a bike mending business.

25 mars 2024
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Réponse de Roger Black Fitness

Dear Mr Brisley,
Thank you for your review. We are pleased you are happy with your machine. In relation to your disappointment with our monthly newsletter content, some of our customers often enquire about product maintenance. The company referred to is a key industry expert and the organisation who manages Out of Warranty (and/or In Warranty) support for key retailers. Whilst we hope to provide helpful information for our customers, clearly content won't always hit the mark. We hope you enjoy using your machine. Kind regards, #TeamRBF

Noté 4 sur 5 étoiles

Have really taken to this bike

Have really taken to this bike. The only criticism I have is the small one that the "feet" are not fixed in position. Every time I put it up one or more is therefore in the wrong position. Its a chore if a small one.

4 mars 2024
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Réponse de Roger Black Fitness

Dear Mr Warby,
Thank you for your review and feedback. We are sorry to hear that there may be an issue with the position of the feet. The front stabiliser should be the part with wheels and the machine should be stable. Please feel free to email us a video or photo of the issue to hello@rogerblackfitness.com and we will review it for you.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

My Roger Black exercise bike is perfect

My Roger Black exercise bike is everything I hoped for. It looks and feels like a quality item. It came with some assembly for me to do and this was very simple. I love that it has a variety of programme levels (I’m starting at the bottom so plenty of room to move up through the challenges). It sits still in position- I wouldn’t want to have to move it for each use as it’s too heavy for that, however if I wanted it to live somewhere else, 2 of us could move it easily. The seat is as comfortable as it gets for a bike seat (it’s not a sofa). Adjustment on the seat and handlebars is enough to fit anyone. I am so happy with this product it is extremely good value for money. Finally, even the ordering and delivery process were spot on. Good communication and it was delivered on time and to the room in which I use it.

21 mars 2024
Avis spontané
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Réponse de Roger Black Fitness

Dear Ms Knight,
Thank you so much for your detailed feedback and great review. We are delighted that you had a positive buying experience and that you are enjoying your new bike. Long may it continue!
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Delivered quickly

Delivered quickly, easy to assemble, we haven't used the fold away feature, nice sound quality on the speakers, easy controls and settings, I mostly do long brisk walks on an incline but my husband tends to reach a sprint as part of his daily exercise routine, we are very happy with the running machine.

4 mars 2024
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Réponse de Roger Black Fitness

Dear Ms Jolley,
Thank you very much for your positive feedback and review. We are delighted that you and your husband are enjoying using your Roger Black Fitness treadmill.
We wish you both all the best in the future.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Nice ex bike

1 mars 2024
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Réponse de Roger Black Fitness

Dear Mr Pelly,
Thank you for taking the time to write a review. We are grateful for your time and delighted that you like your Roger Black Fitness bike.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Exercise bike experience.

Exercise bike arrived exactly when expected. Bike was easily assembled using clear instructions and performs as described.

1 mars 2024
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Réponse de Roger Black Fitness

Dear Mr Cawley,
Thank you very much for taking the time to share some positive feedback and award us a five-star review. We hope you enjoy using your bike and wish you all the best.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Once you go R.Black, you’ll never go back

Great service, great product. Reliable and well made. The price reflects the product, higher price than some other models, but having had three cheaper models fail, I’ve got back to Roger Black and will for the foreseeable.

21 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Good Afternoon,
Thank you very much for your positive review and feedback. We are very grateful for your time and hope you enjoy using your machine.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery

21 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Customer,
Thank you very much for your five star review. We appreciate your time and hope you are enjoying your new machine.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Amazing bike

Amazing bike. Love it with fantastic value for money.

21 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Customer,
Thank you very much for your fantastic feedback. We hope you continue to enjoy using your bike.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

My husband is very happy with the bike

My husband is very happy with the bike. It was a very fast and professional service, can’t fault anything.

21 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Jolanta,
Thank you very much for the review and positive feedback. We are delighted that your husband is happy with his bike and that you were satisfied with your Roger Black Fitness buying experience.
Kind regards,
#TeamRBF

Noté 4 sur 5 étoiles

Disappointed

The bicycle is too heavy to shift around and I don't like the handlebars. I’m a 71 year old female pensioner and I think the bike is better suited to stronger, younger people. The company have been excellent in processing a refund while allowing me to proceed with my charity donation. I suspect the fault lies with me rather than the product. They have responded promptly to all my queries. An excellent company to deal with.

21 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Ms Jones,
We are sorry to read about your negative experience. We are aware that replacement handlebars were sent out to you and that these solved your problem at the time. We weren't aware that you had been unhappy since and a refund hasn't been requested. We did make you aware at the time that this was an option. We will issue a full refund as your machine would still be under Warranty.
We wish you well in the future.
Kind regards,
#TeamRBF

Noté 5 sur 5 étoiles

Very good product

15 avril 2023
Avis spontané
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Ugonna,

Many thanks for your positive review. We appreciate all customer feedback.

Kind regards,

#TeamRBF

Noté 5 sur 5 étoiles

Great bike at a reasonable price

Great bike at a reasonable price

2 février 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Mr R,
Thank you for taking the time to review your Roger Black Fitness bike. We hope you continue to enjoy using your machine.
Kind regards,
#TeamRBF

Noté 4 sur 5 étoiles

Efficient problem solving

Good v prompt response after problem with pedals. Offered options & problem sorted as quickly as possible.

5 janvier 2024
Logo de Roger Black Fitness

Réponse de Roger Black Fitness

Dear Customer,
Thank you for taking the time to share positive feedback. We hope that you are now able to enjoy using your bike. Once again, we apologise for the issue with the bike pedals.
Kind regards,
#TeamRBF

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