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Lisez les avis des autres

Noté 5 sur 5 étoiles

Professional team from visiting showroom to fitting. Roller doors were fitted in half a day, electrician fitted the wiring and also fitted extra double plug socket for my convenience. They left no me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a new garage roller door which was made before the allotted time. The fitters arrived at the arranged time and made a good job of fitting the door. I am pleased with the quality and hope it p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant job from start to finish. At initial meeting a full explanation of costs, colours, guarantees, timescales etc., all questions were thoroughly covered. Fitters arrived early and after talking... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having had huge issues with another installer, Rolux were a breath of fresh air. Helpful staff on the phone and in the showroom. Fully understood our position, offered solutions and were quick to come... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Écrit par l'entreprise

Rolux UK is a family established business with over 100 years combined experience in Garage Doors, Security Shutters and Sun Awnings. All of our products are designed and tailored to your needs & lifestyle. We believe your requirements come first which is why over 50% of our work is sourced from recommendation. Our highly skilled installation teams are fully trained and experienced who can ensure your peace of mind and carry out your installation catering for all your requirements and wishes along the way. When you purchase from Rolux, we want it to be an enjoyable experience and for you to be comfortable with our company from the start throughout our high quality customer aftercare service.


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5,0

Excellent

TrustScore 5 sur 5

289 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(289)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New Garage Roller Door

I've just had a new garage roller door installed by Rolux after my old up and over door failed and jammed shut.

Very pleased with the new door and really appreciated the quick turnaround they provided given the situation.

The service from John in the sales office through to the installation team was first class and I'm pleased I went with them.

11 novembre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much Graeme and glad we could assist you. We appreciate your custom!

Noté 5 sur 5 étoiles

Everyone was pleasant and polite.

The people I was in contact with were always polite and pleasant . The engineers worked efficiently and left everywhere neat and tidy.

31 octobre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the feedback and for your custom!

Noté 5 sur 5 étoiles

Had a problem with intruders so phoned…

Had a problem with intruders so phoned Rolux who visited 2 days later to survey and fitted a shutter on our kitchen double doors jus a week later.
Very friendly and helpful and we are extremely pleased with the fitting and the engineer who fitted it.
Everything was left clean and tidy.
We have 2 roller garage doors and if we have any issues with them I would definitely phone Rolux

17 octobre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the review Nigel and for choosing Rolux!

Noté 5 sur 5 étoiles

Fitters arrived on time and did a…

Fitters arrived on time and did a great job and left no mess.
Would highly recommend.

28 octobre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for your feedback and for choosing Rolux!

Noté 5 sur 5 étoiles

Very pleased with our garage door…

Very pleased with our garage door fitted by Rolux would not hesitate to recommend them
The fitting guys where very clean and tidied up before they left

9 octobre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the review Nicole and for your custom.

Noté 5 sur 5 étoiles

Excellent service from order to install

Very professional from order to fitting
Initiall showroom contact was informative and clearly understood with no pressure
Premeasure involved us from the start discussing what would work best and to match colour of our window
Installation date was met with punctual attendance and speedy good workmanship
All staff from showroom to install team were very polite
Highly recommended

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience. Awning fitted.

A good experience all round with my Rolux Sun Awning. Staff and Installers were helpful and friendly. Well fitted, looks good and easy to use. Keeps my patio area in the shade. Happy customer.

9 septembre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for using Rolux, we appreciate your custom!

Noté 5 sur 5 étoiles

Excellent service

Great communication with office lots of help online and excellent job by to young guys. They helped me to install the app, showed me how to use it. Also they not just removed but repositioned my wall mounted garden hose because they needed some space for the frame. Our security shutters are working very well with the app and without. Thank you Rolux.uk

9 septembre 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the review Gyöngyi! We are happy to hear you like the new shutters and we thank you for your custom.

Noté 5 sur 5 étoiles

Excellent job

I was very impressed with the timing, efficiency and quality of work carried out by the Rolux team. Everything happened just as they said it would in particular the skip delivery and pickup.
Minor comment, a confirmation that work will be started sent the day before would be helpful.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

An excellent experience from start to finish !

From when I first rang to make an appointment for a quotation, to having the door fitted, it has been an excellent experience.
From John in the showroom, Jamie who assessed and did the quotation, to Jamie and Ben doing the fitting, it has been a very positive experience.
We are very pleased with the results, and can highly recommend both the service and the price. Thank you 😊

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Due to the failure of my garage door I…

Due to the failure of my garage door I approached several suppliers who generally said yes but it would take several days, and in a few cases weeks, before any survey and quote could be given. My final approach was to Rolux UK who came out that day, reviewed the job, explained thoroughly their proposal and quoted me there and then, followed by written confirmation within hours.
I’ve had the cheap door and on more than one occasion told it shouldn’t have lasted as long as it did. By comparison the Rolux door is far superior, both in quality and appearance, with very little difference in price.
With regard to service, a small issue presented itself after a couple of days. This was attended to instantly, with clear reasoning as to why and fixed within minutes.
Their whole approach has been friendly and personal giving every confidence in their ability and genuine service.
Highly recommended.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The men arrived early. 1

The men arrived early, and set to work straight away. Everything was done quickly, and reasonably quietly, and they left everything tidy, taking all the old stuff away. They explained how to work the new fobs for the door, and after a few initial "hiccups" and advice from someone in the office, I managed tomcat them to "obey me" ! The new door looks lovely, and I am very pleased with it. Thank you all very much.

15 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the feedback! We are glad you have got accustomed to your new remote controls and are happy with everything.

Noté 5 sur 5 étoiles

They arrive on time

They arrive on time , explain what they were going to do .
They worked virtually non stop
Answered any questions I asked
Made a fantastic job of replacing my garage doors and facia
Cleaned everywhere up afterwards
Then spent 10 minutes going through all the controls etc
Highly recommended

16 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much Brian. Glad you have been happy with our service!

Noté 5 sur 5 étoiles

Quality product

We recently had a Rolux roller door fitted to our garage. The fitters Jack and Jamie were excellent. They got stuck into the job immediately (didn't even want a brew!). They worked nonstop even though it was a very warm day. Once fitted they cleaned everywhere up and took our old door away. We are very happy with our new door and have no hesitation in recommending Rolux.

12 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you for your feedback Duncan, we appreciate your custom!

Noté 5 sur 5 étoiles

A good company to deal with 👍

A very good experience overall with Rolex. Shop manager showed me various types of door but wasn’t pushy at all. Having chosen the one I wanted, it was fitted efficiently and with no mess yesterday. I am very pleased with it. Friendly staff in the shop as well as the two fitters who installed it. Thank you Rolex.

12 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you William, glad you are happy with the end product!

Noté 5 sur 5 étoiles

Exterior roller doors for a double carport.

The whole process from initial contact to installation was only 3 weeks. We needed exterior fitted roller doors for the carport due to long cars and an awkward centre pillar. The surveyor worked out the logistics and the fitters did an amazing job fitting it - in a morning! We were kept informed every step of the way by the lovely chaps in the office. Thoroughly recommended!

7 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for the feedback Helen. Glad you have been happy with our service.

Noté 5 sur 5 étoiles

Good communication for all at Rolux…

Good communication form all at Rolux from first point of contact to completion, no sales pitch just straight forward to deal with.
The install team were first class working tirelessly for two days to complete a complex conversion that has exceeded our expectations, the garage is much more usable and easy to access with our new roller door, and we have already received positive comments from the neighbours .We can highly recommend Rolux UK

7 août 2024
Avis spontané
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Réponse de Rolux UK

Thank you very much for your comments Simon. We appreciate the custom!

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