I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Voir plus
L'entreprise a répondu
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My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Voir plus
L'entreprise a répondu
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
L'entreprise a répondu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- aussi dans
- Atelier d'usinage
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de machines
- Service de réparation de tondeuses à gazon
Écrit par l'entreprise
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Excellent
887 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery on time in full
8 juin 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We're pleased your order arrived on time and in full.
Keep up with the good work!
8 juin 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We're delighted you were happy with your experience. Thank you for your support.
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Alison! We're pleased you're happy with your mower and that everything arrived as expected.
Great strimmer and great service from…
Great strimmer and great service from this company.
18 mai 2026
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We're pleased you were happy with both your strimmer and the service you received.
Great customer service
Great customer service. Levels of communication were outstanding. Competitive price and superb courier service. I will be a returning customer.
18 mai 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We’re delighted you were happy with the service, communication, and pricing. We look forward to helping you again in the future.
Excellent service good price
18 mai 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We’re pleased you were happy with both the service and pricing.
Allett Liberty 30
After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I was informed that the tension belt is not always checked at Alletts factory and Steffan emailed over a simple fix in the form of a YouTube video. Whilst this is a brilliant little mower the handle end caps will need gluing on, and the handle releaser for folding/storage could be of a better quality. This is a lightweight mower, easy to manoeuvre and is perfect for our lawn which is about 50-60 sq metres.
16 mai 2026
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Steve! We’re pleased Steffan was able to help quickly and get you up and running with your Allett mower. It’s great to hear the mower is proving a good fit for your lawn, and we appreciate your feedback on the handle components. Thank you for choosing us.
Staff advice very good
Staff advice very good. Knowledge of products and knowing exactly what I required.
11 mai 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Christine! We’re pleased our team could provide the advice you needed and help you find exactly the right product.
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We’re pleased you were happy with the service and delivery.
Réponse de Ron Smith & Co Ltd.
Thank you for your review, John! Delighted you were happy with the deal.
Purchase was straightforward and…
Purchase was straightforward and delivered as promised, then mowed the the lawn!
6 mai 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review, David! Great to know everything went smoothly and your mower was straight to work.
Excellent service and value
My item was delivered exactly when I expected it and it was good value compared to other sellers.
Thank you.
2 mai 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We appreciate your support and are pleased you were happy with the value and delivery service.
Superb
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts beautifully have done 2 cuts do far ( small garden ) and not even dropped 1 bar one the first battery ! If you are considering a cordless mower then I would wholeheartedly recommend both Stihl and Ron Smith and Co hence 5 stars .
29 avril 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your fantastic review! It’s great to hear you were happy with the ordering process, communication, and value. We really appreciate your recommendation and hope you continue enjoying your new STIHL mower.
New robot mower
I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent service all round, from advise to install.
30 avril 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We’re delighted to hear you were happy with the advice, installation, and your new Husqvarna Automower. We’ll be sure to pass your kind comments on to Anthony as well.
Réponse de Ron Smith & Co Ltd.
Thank you for your review, John! We really appreciate your support.
Order and a defective Stihl product (update)
Ordered a Stihl RMA 235.1 lawnmower + AK20 battery & charger at a very competative price online on 16th April. Order number sent and then heard nothing so rang on 22nd and was told would ring me back. Nothing heard so rang later the same day and was told it should be collected by courier this afternoon with following day delivery. Actually turned up on Friday 24th.
Used the lawnmower on 3 occasions now and the front right hand wheel has fallen off (not usable at the present time) - definitely not what you would expect from a Stihl product. I know thats an issue with Stihl but will be interesting to see what Ron Smiths customer service is going to be like !!! I will update the review once there have been any developments.
Update 5th May 2026
Contacted Ron Smith and asked for an email with the problem and photographs to show the issue. Rang me up within 30 mins and told me not seen this issue before with this model of lawnmower. They have ordered a part from Stihl which they will post out to me as soon as it arrived. Customer service good so now gone up to 4 stars from the original 2.
23 avril 2026
Réponse de Ron Smith & Co Ltd.
Thank you for updating your review. We appreciate your patience while we looked into the issue and we’re pleased our team could assist quickly once the fault was reported. We hope the replacement part has your mower back up and running again soon.
I recommend Ron Smith
I recommend Ron Smith. Really helpful, prompt replies and good stock.
22 avril 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We really appreciate the recommendation and your kind comments about the service.
Extremely helpful and knowledgeabl…
Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend
23 avril 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your fantastic review! We really appreciate your kind comments about the team and service. Delighted to hear everything arrived on time, and we look forward to helping you again in the future.
Excellent customer service
An excellent response on aspects of a purchase of a replacement mower.
18 avril 2026
Réponse de Ron Smith & Co Ltd.
That's great to hear, thank you.
Réponse de Ron Smith & Co Ltd.
Thank you, Terence.
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