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Ron Smith & Co Ltd. Avis 

887
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de motoculture
  2. aussi dans
  3. Atelier d'usinage
  4. Jardinerie
  5. Magasin d'articles pour l'aménagement paysager
  6. Service de réparation de machines
  7. Service de réparation de tondeuses à gazon

Écrit par l'entreprise

We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.

Buy with Confidence

Authorised dealer with expert support

Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.

Coordonnées de contact

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STIHL Award Winners 2026

Recognised for excellence across every aspect of our business.

4,8

Excellent

TrustScore 5 sur 5

887 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(887)

136 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautifully engineered Stihl cordless…

Beautifully engineered Stihl cordless mower, arrived promptly and very well packaged, whole process stress-free.

4 avril 2026
Avis spontané
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Réponse de Ron Smith & Co Ltd.

That's great to hear, thank you.

Noté 5 sur 5 étoiles

Prompt direct service

Prompt direct service. Exceeded all expectations

18 avril 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for your review, Oliver.

Noté 5 sur 5 étoiles

Prompt

Prompt, polite and quick with delivery

17 avril 2026
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Réponse de Ron Smith & Co Ltd.

Thank you, Nigel, we appreciate you taking the time to leave us a review.

Noté 5 sur 5 étoiles

Very Pleased

Very easy to order online and mower was delivered on time. Pleased with everything.

17 avril 2026
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Réponse de Ron Smith & Co Ltd.

That's great to hear, thank you, Keith.

Noté 5 sur 5 étoiles

Easy service everything on time

Easy service everything on time
However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on hold but the young man who l was put through to was absolutely amazing couldn’t do enough absolute treasure to the company

16 avril 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for your review, Julie. We're concerned to hear about your phone call, and will be looking into this internally.

Noté 5 sur 5 étoiles

Very impressed...

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

19 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Andrew, we really appreciate it.

Noté 5 sur 5 étoiles

Very helpful and polite and saved me…

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves

8 avril 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Lou, we really appeciate it.

Noté 5 sur 5 étoiles

Exceptional service

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.

Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou

25 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Great Price & Service

Great price and service, arrived on time -delighted with product!

26 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for your review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.

Thank you

20 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Peter, we really appreciate it.

Noté 4 sur 5 étoiles

Very helpful

Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.

19 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Brian, we really appreciate it.

Noté 5 sur 5 étoiles

information?

real, honest, useful information over the phone could put more information online about the productsl but round all good

17 mars 2026
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Réponse de Ron Smith & Co Ltd.

Thank you for your review.

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