I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Voir plus
L'entreprise a répondu
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My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Voir plus
L'entreprise a répondu
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
L'entreprise a répondu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- aussi dans
- Atelier d'usinage
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de machines
- Service de réparation de tondeuses à gazon
Écrit par l'entreprise
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Excellent
887 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Ron Smith & Co Ltd.
Thank you, Jim.
Réponse de Ron Smith & Co Ltd.
Thank you, Andrew!
Good advice and the order and…
Good advice and the order and installation of the robot mower was well organised.
9 mars 2026
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Ann. We've shared your feedback with the robotics team.
Delivery delayed by oversight in warehouse
Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.
16 mars 2026
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you for your review, and we’re very sorry to hear that you were disappointed with your experience.
Your order was placed on 7th March with our stated delivery timeframe of up to 5 working days. Unfortunately it arrived on the 6th working day, and for that delay we sincerely apologise.
At the time your order was placed we were experiencing an unusually busy start to the season, combined with some staff illness, which unfortunately affected our dispatch times. We did send an email update to customers to explain that we were busier than usual and that deliveries may take slightly longer, but we appreciate this did not make the situation any less frustrating for you.
We’re pleased that Sam was able to investigate the issue for you and ensure the order was dispatched as quickly as possible once it was identified.
Thank you for your patience while we worked to resolve the situation, and we’re sorry that your first experience with us did not meet expectations.
Réponse de Ron Smith & Co Ltd.
Thank you for your review.
Arrived on time
Arrived on time. Installed navimow swiftly. Working O.K. Very happy with it.
9 mars 2026
Réponse de Ron Smith & Co Ltd.
That's great to hear, Derek! Thank you for taking the time to leave us a review.
When I visited Ron Smiths Anthony was…
When I visited Ron Smiths Anthony was extremely knowledgeable when advising me on a new robotic mower and Ben, the engineer, who came to set it up was very professional and extremely helpful & kind. Many thanks to you both.
6 mars 2026
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave such a lovely review, Barbara! Your feedback has been shared with the Anthony and Ben personally.
Réponse de Ron Smith & Co Ltd.
Thank you, Bruce.
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Andrew.
Good service
Dealt with my enquiry professionally, got back to me the same day and explained when delivery would be and product arrived in that time span. Good service.
13 février 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your 5* review, we really appreciate it.
Réponse de Ron Smith & Co Ltd.
Thanks, Simon.
Efficient shipping
Easy ordering. Competitive pricing. Delivery incredibly quick. Pretty perfect shopping experience. Actual product not used yet but store and service excellent. Ordered online.
9 février 2026
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Simon, we really appreciate it. It's great to hear everything was quick and easy.
Easy purchase and payment
Easy purchase and payment. Simple process of ordering. Good communication from ordering to receiving item. Very efficient, very pleased overall. I would recommend this company.
6 février 2026
Réponse de Ron Smith & Co Ltd.
Thank you for your review, we really appreciate it. We're delighted to hear eveyrthing was efficient and you're very pleased with your experience.
Absolutely amazing service from start…
Absolutely amazing service from start to finish
28 novembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your wonderful review, Gary! We’re delighted to hear you had an excellent experience from start to finish.
excellent service
27 novembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Andy! We’re glad you were happy with the service.
Absolutely brilliant service from…
Absolutely brilliant service from initial contact to purchase and installation. Demonstrated flexibility around installation in stages and really went the extra mile to ensure i was happy with the product and its installation
20 novembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for such a fantastic review, Nick! We’re delighted to hear you were happy from the first contact right through to purchase and installation. It’s great to know the team were able to be flexible and go the extra mile to make sure everything was just right for you. We really appreciate your feedback.
The professionalise of Ian & AJ
The professionalise of Ian & AJ, knowledge and service excellent.
18 novembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review! We’re really pleased to hear that Ian and AJ’s professionalism, knowledge, and service made such a positive impression.
Great service
Great service, items arrived exactly as described and promptly. Supplier kept me updated on delivery. All a customer needs 👍
18 novembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Robert! We’re glad your items arrived promptly and exactly as described, and that the delivery updates were helpful. Great to hear everything was just as you needed.
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