Really good service. Ordered a roof window over Christmas from RW4Y's clearance section as it was just the size we needed for our project. Had a lovely email early in the NY from Claire in the custo... Voir plus
L'entreprise a répondu
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Great products at great prices. From a product point of view and trust of the company can't argue. \ An improvement area is logistics- One of my items was out of stock, so the delivery was delayed. C... Voir plus
L'entreprise a répondu
Good loft ladder - I couldn't find any other supplier of the size I wanted (130cm x 70cm). I haven't fitted it yet, but I'm familiar with a similar one in use elsewhere. It's fairly pricey, but I do... Voir plus
L'entreprise a répondu
Great company to deal with. Needed 2 roof light windows for a dual extension between my neighbour and self for my builder to fit. Rang, very helpful lady, sorted what was needed quickly and delive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- aussi dans
- Fournisseur d'échelles
- Fournisseur de fenêtres
- Magasin de matériel pour l'entretien des toitures
Écrit par l'entreprise
We supply roof windows, skylights, loft ladders and many more!
Coordonnées de contact
Hearthcote Road, DE11 9DW, Swadlincote, Royaume-Uni
- 01283 554 755
- digital@fakrogb.com
- roofwindows4you.co.uk
4,6
Excellent
627 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fitted perfectly and works brilliantly!
13 décembre 2025
Réponse de RW4Y
Thank you for the great feedback!
Fast delivery of blinds and the…
Fast delivery of blinds and the instruction's were clear. the blinds are excellent and the colour of the blinds reflects the online description. All in all, I'm very happy with my purchase.
10 novembre 2025
Réponse de RW4Y
Thank you Nick, for your review. It's great to hear our blinds were exactly what you were looking for & all the processes around them were efficient.
Réponse de RW4Y
Thank you Barry, for the great review.
very professional service re sales and…
very professional service re sales and good back up from tech dept if needed.
24 octobre 2025
Réponse de RW4Y
Hi Stephen, thank you for the great review. We're glad the whole team helped you find the perfect solution for you.
Purchasing experience was good; delivery was poor
They were helpful with identifying the spare part I needed and, as I was going to be away, we agreed a delayed delivery date. All good to this point!
Then, unfortunately, the item was delivered while I was away, but I didn’t know this. I did get a text to say it will be delivered in a time period but not the date of delivery. I assumed it would be on the delayed date we had agreed. But no. That date came and went and a few days later a neighbour down the road saw me and said they had had it for some time.
23 octobre 2025
Réponse de RW4Y
Hi, I'm glad the team can help you find the part you require. We're sorry that there was no notification of delivery - this is something we will take up with our courier service, but we are glad it found you in the end!
Chris was just so knowledgeable and…
Chris was just so knowledgeable and helpful.
Could not fault the service
16 septembre 2025
Réponse de RW4Y
Thank you Robert for the great review. I'll be sure to tell Chris the positive feedback.
Great communication
Great communication, helpful staff. Shipping very expensive (£12) for small items though, hence dropping a star.
1 octobre 2025
Réponse de RW4Y
Thank you Dave for leaving your feedback. We're glad our service was helpful.
Clearer Expected delivery times
It would have been nice if you kept me informed of a delivery date, instead of me having to chase for a date. Your web site did not give any indication that there was a long delivery date.
3 octobre 2025
Réponse de RW4Y
Hi Julie, thank you for the review. Sorry for the confusion, all products should have a delivery timescale on your order confirmation. Most of our non-standard products are around the 20 working day timescale. Hopefully, the product was to your satisfaction.
Fantastic product
The blinds were delivered as expected, easy to install, fitted perfectly, look fantastic and work
3 novembre 2025
Réponse de RW4Y
That's great to hear Stephen. Thank you for the review.
Réponse de RW4Y
Thanks for the great blind review John :)
Very helpful
Very helpful. Spoke to a real person who understood & managed to get me the perfect replacement.
26 septembre 2025
Réponse de RW4Y
Hi Martin, thank you for the great review. We pride ourselves on our all-human customer service team!
The product was delivered and within…
The product was delivered and within the time quoted
24 septembre 2025
Réponse de RW4Y
Thanks for the great review!
They corrected a mistake I made free of…
They corrected a mistake I made free of charge, excellent service
15 septembre 2025
Réponse de RW4Y
Hi Richard, thank you for the great feedback. We're glad we could help you with your order.
What a great service
What a great service. I sent them a couple of pictures of the loft ladder that had broken and they had the part identified and over to me. Fitted perfectly. Thank you so much.
9 septembre 2025
Réponse de RW4Y
Hi Douglas, thank you for the great review. Our sales team are experts at identifying the part you need, I'm glad they could help you :)
Lovely rooflights!
Lovely rooflights and although I wasn't aware they are manually opening this doesn't impact us too much. Our roofer seemed to be happy when installing them due to simplistic installation too.
19 mai 2025
Réponse de RW4Y
Hi Kyle, thank you for the great review. Glad your roofer was happy with the installation process too!
Réponse de RW4Y
Hi Beverley, thank you for the fab review.
Réponse de RW4Y
Thank you Paul for the great review.
Replacement easy clean / access-egress hinges for UPVC window sash
Very quick response to query including e-mail with explanatory notes and links to very helpful installation / fitting video clips.
4 août 2025
Réponse de RW4Y
Thank you for the great review. We are glad we could help solve your issue.
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