Root & Pestle Kava Avis 

220
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Products were exactly as advertised, delivery was very prompt and packaging was great. Will be ordering more in the future.

Noté 5 sur 5 étoiles

Quick and efficient with sale and delivery. The only problem I tried 1 sachet in water as recommended and the taste is really bitter and made my tongue and lips tingle and go numb. So I cant dri... Voir plus

Noté 5 sur 5 étoiles

Holy moly is that kava potent. Ordered some Instant Kelai (100g) and Traditional Grind Melo Melo, Borogoru, and Bir Kar (all 250g). Took 1 1/2 cup of Melo Melo and I’m surprised at how effective it is... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered a 100g pack of Borogoru Instant Kava Powder from Root & Pestle. Following the instructions, I used scales to weigh 15 grams of powder and mixed with water. 2 hours after drinking I still had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Herboriste
  2. aussi dans
  3. Boutique d'herbes médicinales
  4. Distributeur de boissons
  5. Fabricant de produits alimentaires
  6. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Root & Pestle Premium Kava Powders are made with 100% noble kava roots that are hand-selected from local farmers and processed, tested, and packaged in-house at our Processing Facility on the island of Espiritu Santo (northern islands of Vanuatu, the birthplace of kava) to ensure premium quality, variety and sustainability. Our state-of-the-art technology means we can bridge the gap between freshness and convenience by producing instant and traditional ground kava blends and single cultivars that are incredibly clean to the palette and pack a traditional punch. We are proud to share our tried and tested products and guarantee there is something for everyone. Root & Pestle: Revolutionising the Kava Experience.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(220)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Worth the money

Worth the money. It's expensive but it's the best (least disgusting) tasting Kava I've had and is much potent than the cheaper options

1 novembre 2024
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Réponse de Root & Pestle Kava

Thank you for the 5 star rating Zac.

Noté 5 sur 5 étoiles

Went Above and Beyond

As my user name suggests, I am not great with technology so when I realised that an old mobile had used an incorrect shipping address (in a different state) I reached out to R&P to rectify the issue.

They went above and beyond in getting my purchase redirected through their distribution centre to my correct address.

14 novembre 2024
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Réponse de Root & Pestle Kava

Well we certainly couldn't have your kava going to the wrong address!! So glad to hear you've had a good experience with us. Thank you for the 5 star rating. Enjoy the kava.

Noté 5 sur 5 étoiles

Root and Pestle Kava

Tried Root and Pestle after trying another premium brand Kava which was good. Found out the R & P (only tried the Instant type) has a much higher weight per satchet than the other brand = better value for money. Have purchased some more instant and traditional as well so will see how it goes.

31 octobre 2024
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Réponse de Root & Pestle Kava

Thank you so much for your feedback, that's great to hear.

Noté 4 sur 5 étoiles

Helped solve sleep cycle issues

Have used this product before - it is good to help break a sleep cycle issue, that other herbal + modern medicine may not be solving. Good to have another option in the mix. And, this kava is palatable - many versions are very hard to stomach (the taste I mean). Hoping with more users, over time, price becomes lower (can hope)

4 novembre 2024
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Réponse de Root & Pestle Kava

Thank you for your valuable feedback Veronica.

Noté 1 sur 5 étoiles

R&P needs to lift their customer service

When I first wished to order from R&P I was told that my preferred Kava variety (used for sleep purposes) was out of stock and to come back and check the website in 2 or so weeks. A more courteous and customer centric reaction would have been to take my name and let me know when it was in stock.
Secondly when I ordered and asked for XPress post I would have expected my order to be dispatched the same or at least the next day not days later as using XPress post was then a waste of money

4 novembre 2024
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Réponse de Root & Pestle Kava

Hi James, Thank you so much for your valuable feedback. We will certainly take it into account moving forward.

Noté 5 sur 5 étoiles

Amazing

Amazing! Very fast delivery and you do really feel a difference in comparison to other brands!

1 novembre 2024
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Réponse de Root & Pestle Kava

Yay, thank you for letting us know, that's great!!

Noté 5 sur 5 étoiles

Good

Very good service

12 octobre 2024
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Réponse de Root & Pestle Kava

Why thank you Scott.

Noté 5 sur 5 étoiles

Amazing kava

Delivery on time, amazing product. Totally worth it

17 octobre 2024
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Réponse de Root & Pestle Kava

Thanks Ed, glad to hear you've enjoyed your experience with us.

Noté 5 sur 5 étoiles

Game changing brain hack to clam the…

Game changing brain hack to clam the nervous system. I recommend it to all my clients at my clinic for better mood, sleep and stress management

2 octobre 2024
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Réponse de Root & Pestle Kava

Thank you for sharing Peter.

Noté 5 sur 5 étoiles

Easiest online shopping

Great delivery timeframe and easy to use website

2 octobre 2024
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Réponse de Root & Pestle Kava

That's what we love to hear, thank you Michael.

Noté 5 sur 5 étoiles

Customer service is great

Customer service is great. Root and Pestle really care about their customers, and always deliver as quick as possible. Kava is always fresh!

15 octobre 2024
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Réponse de Root & Pestle Kava

Thanks Kim, we do care. It's great to hear you've had an enjoyable experience with us.

Noté 5 sur 5 étoiles

I love this instant kava

I love this instant kava, it's very well priced and quality is fantastic. Been using Melo Melo instant kava for 2 years now and seem to always come back to the Root & Pestle Kava brand as it seem to be the best on the Australian market.

14 octobre 2024
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Réponse de Root & Pestle Kava

Thanks so much for the great review.

Noté 1 sur 5 étoiles

I paid 40$ to deliver to Estonia and…

I paid 40$ to deliver to Estonia and the package never arrived. I had to reach out to understand what happened.

They refunded the package 90 AUD but not the shipping, which was quite expensive.

If they can't deliver to Estonia, they shouldn't offer this option.

11 septembre 2024
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Réponse de Root & Pestle Kava

Thank you for your feedback.

Noté 5 sur 5 étoiles

Great quality Kava

Great quality Kava. What else is there to say? I bought it based on recommendations made by people who know a lot more than I do about kava. And the whole experience through root and pestle was great!

14 septembre 2024
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Réponse de Root & Pestle Kava

That's wonderful to hear, thank you so much for the excellent review.

Noté 5 sur 5 étoiles

I've never had kava but trying to quit…

I've never had kava but trying to quit alcohol. This is the perfect product for me. Amazing feeling without being drunk. Extremely fast and reliable shipping and brilliant quality. This will be my sole provider from now.

2 octobre 2024
Avis spontané
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Réponse de Root & Pestle Kava

Yay Janie, welcome to the world of Root & Pestle and thank you for your lovely words.

Noté 5 sur 5 étoiles

Quick Turnaround

The online chat was very helpful and I needed an order turned around quickly and they helped and made it happen.
Can't thank them enough.
Great Kava too :)

24 septembre 2024
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Réponse de Root & Pestle Kava

Thank you Steve, we are as passionate about our customer service as we are about our kava, so thank you for sharing your experience.

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