Roseview Windows Avis 

Amazing windows, sturdy with a great period look. Clear focus on quality, and amazing customer support - there was a minor bit missing in one of the windows and the team sent the item very quickly.

I particularly recommend the Roseview Ultimate, which is the one I had installed.

Thanks Zoe,
Prompt and efficient.

Fantastic product selection, coupled with A1 customer service. Nikita has been a joy to work with, all questions answered within a couple of hours, makes for a pleasant working relationship.
keep up the great work and we will keep using you.

Staff are always helpful & responsive, the windows are exceptional quality. We have the Ultimate Rose in our showroom, beautifully crafted window.

Roseview have been my supplier for many years, the service is second to none and any issues are always dealt with in a very professional manner.

Fantastic range of products and excellent service levels. I have been using Roseview for around five years now and have nothing but praise for them.
Any issues are promptly dealt with by their wonderful customer care team

Easily the best Sliding sash window on the market! If you want the most authentic sash window then this is the system. Dont expect cheap and cheerful- this is the real deal and looks amazing when installed.

5 star service due to the customer care department. Any questions quickly answered and any issues promptly resolved. Special shout out to Adana and Leia who have been extra helpful over the past year and a pleasure to deal with !

Just a note to say how fab the customer service are, Adana and team do a great job in helping us with any queries we have and are incredibly responsive. Highly recommended! 😊

My experience dealing with Roseview windows customer care has been seamless! I had the pleasure of communicating back & forth with Adana-who was most helpful & a super efficient person. Nothing was too much trouble & she definitely went over & above to help resolve my issue.
I have many more windows to order from Roseview,
as I have just begun a large build project & wouldn’t hesitate to call customer services if required.

Worked with these guys before via a company I worked for previously. Made sure I made a relationship with them again when I joined a new company, as their product is simply the best on the market and the service is nothing short of excellent. A real joy to work with, and the windows are absolutely stunning. Also reasonably priced, especially when you consider them against timber!

We have been using the Roseview products for many years.
Everyone we deal with is extremely professinal and their product knowledge and manufacturing are excellent.
If we require any help or have any issues, their customer service team are always very helpful and deal with it straight away.
Fantastic company.

I have been using Roseview for around ten years, they are the stand out supplier in our industry I only wish they made more products I would buy it all from Roseview. The current range has everything to suite different projects, spec, appearance, price. There is literally no need to look to source elsewhere. Chris, Lifestyle Home Solutions DE7 5JW.

Always a pleasure to deal with Roseview. Helpful, responsive staff, right from customer service through to delivery drivers.

Products are always excellent quality and beautifully finished - never had a single problem with a job.

Overall, first class service and products.

Superb product and brilliant service

We've just fitted two Roseview UPVC sash and case windows and are blown away with the finish and overall look. We have a Georgian home on a coastal hillside on a windy Scottish island. The windows give us all the advantages of high quality modern double glazing whilst matching the look and feel of a period home.

The team at Roseview are so helpful and meticulous. Overall a brilliant product and brilliant experience.

We received excellent service from both the sales team and the fitters, helpful, friendly and skilled.
We are super happy with the results, we have UPVC sash in our newly renovated home, the finish is great and we are super happy we chose to go with Roseview (they came on recommendation from a friend) we did a lot of research and the we believe that Roseview are great value for money.

We have been buying beautiful Sash windows for 10 years now. What makes a good company? Product - service - price and people. Roseview continues to invest in all of these key areas and it's easy to see the improvements they've made. The level of detail in each of the three products (Charisma, Heritage & The Ultimate) range is exceptional. The quality is getting better and better. From the directors to the delivery staff, they are all easy to speak with and quick to answer any questions. Osborn's would highly recommend Roseview Windows as a quality Sash window manufacturer.

Nice windows, not a great experience.

4 out of 5 windows wouldn’t stay open a few months only after purchasing. Couldn’t open our windows throughout the summer heat wave. Roseview were unhelpful, kept telling me to speak to my supplier. My supplier (quite understandably) kept referring me back to Roseview, saying they were only responsible for the installation. Only got a response from Roseview when I wrote a negative Customer review online. I was told my supplier hadn’t passed on the communication Roseview had sent to them about a faulty part. Roseview claimed they weren’t able to contact individuals directly because of the number of clients affected. Eventually I was contacted by Roseview directly after my only review was picked up.

I was told that a part had failed "A component within the pivot shoes supplied by ERA has failed, causing the balance to disengage". Reassured that it had only happened "on a very small number of windows" and will be dealt with swiftly. I was asked to remove my negative review which I agreed to do given the clear investment to reassure me and deal with me directly.

4 months on, after 2 visits from the Engineer (not enough clips on the first visit) – the issue is now resolved.

Whilst we have functioning windows, the process has been frustrating and not what I had signed up for when choosing the most expensive window of the Roseview windows range (£400 x 5 windows above price that my local supplier was offering for another UK made window that they had a 20 year track record of supplying without any issues/ faults). Told “there is no entitlement to compensation due to terms and conditions of sale being met contractually through each party to what is an unforeseen component failure and swift resolution once discovered”.

Here at Newglaze we have been using Roseview Windows for a number of years and they have always provided us with great service, whether that be in Quoting, Ordering, Manufacturing or After Sales.

They keep engaged with their customers through their monthly newsletter providing business and product updates. Always quick to provide any samples, brochures and information.

10/10!
Newglaze Windows

Roseview have managed to produce the perfect replica of the original sash window. The latest version does without the give-away block on the side. We are delighted with the result which faultlessly matches the neighbouring houses. The company is a pleasure to deal with and quick to respond to any queries. Highly recommended.