Royal Tubs Avis 

50
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

After about 3 years the tub started leaking significantly. I had to negotiate my way around a £400 charge to visit to one where someone was delivering nearby. I was told to dry the tub for 22 days, re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company. Only contacted Royal Tubs a week ago and have had the tub delivered today, everything was just perfect. Andrew was extremely patient answering my many questions to help me unders... Voir plus

Noté 5 sur 5 étoiles

Robin in sales kept us informed throughout. The delivery guys were excellent, patient and hard working, as we/they had to remove and rebuild a fence via next doors garden. Despite the fact they'd alre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was thinking about getting a hot tub and was struggling to find a retailer who I could talk too, gave royal tubs a ring to then a couple of days later was at there shop looking at the differen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jacuzzi

Informations provenant de diverses sources externes

Wooden Hot Tubs direct from the UK manufacturer. Enjoy wood fired hot tubs throughout the year from Royal Hot Tubs. View our range of products online.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(50)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The Royal Tubs team have been amazing!

The Royal Tubs team have been absolutely amazing -
From helping me decide which hot tub is best for me to the after sales service.
They installed the hot tub flawlessly and helped with my many questions that I had afterwards!
The quality of the hot tubs are second to none and the team are super helpful and professional.
For anyone after a hot tub I would highly recommend this company! We are super happy with our purchase!

12 juillet 2023
Avis spontané
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Réponse de Royal Tubs

We really appreciate your feedback—thank you! Supporting our customers beyond the sale is incredibly important to us, so we’re glad to hear our team has been helpful and responsive. Enjoy your hot tub, and don’t hesitate to reach out anytime!

Noté 5 sur 5 étoiles

Loving our Ofuro wood-fired hot tub!!!

We recently bought a hot tub from Royal Tubs and we could not be happier with the service. We had a couple of queries after installation, but Robin was more than happy to resolve and did so very quickly.

A massive thank you to Declan for his guidance on purchasing, Robin for his after sales support and Darryl for his help during installation.

We are loving our wood fired hot-tub which is positioned perfectly to look out over our neighbouring fields.

Cannot recommend this company enough.

25 avril 2023
Avis spontané
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Réponse de Royal Tubs

Wow—thank you for coming back to us! We're honoured to be your go-to for hot tubs and so pleased to hear the service continues to impress. Your loyalty means the world, and we hope your hot tub brings you continued joy!

Noté 5 sur 5 étoiles

If your looking for a wood fired hot…

If your looking for a wood fired hot tub then Royal Hot Tubs is to be highly recommended. The whole process from arranging delivery, unloading and siting in the garden was professional, arrived on agreed day and time, rang with regular updates on ETA, truly excellent. We are over the moon with our tub, this is our second tub moving over from a electric one, I must say build quality is outstanding, a real luxury product. It's so efficient taking around an hour and half to get to 34 and keeping the fire box low when tubbing you can relax for hours while still retaining the water temperature. After Sales team are fantastic answering any questions you may have. A special thanks to Kieron who felt with our order. Keep up the good work and thankyou

4 avril 2023
Avis spontané
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Réponse de Royal Tubs

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Fast and reliable service is what we strive for, and it means a lot to know it made a difference. We hope to hear from you again in the future.

Noté 5 sur 5 étoiles

First Class After Sales Service

I purchased my wood burning hot tub from Royal Tubs over three years ago and it's been amazing. When I lost the drain nut from the wood burner I contacted Royal Tubs for help - Even after all that time their after service was first class, they provided a new nut and my hot tub was up and running again. Declan is a 'super star' and very helpful - Thank you so much, kind regards, Russell.

23 mars 2023
Avis spontané
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Réponse de Royal Tubs

Thank you for taking the time to share this! We’re proud of our support team and glad they could assist you so well. If you ever need anything else, we’re always here to help!

Noté 5 sur 5 étoiles

5 star sauna 5 star team

The service from Royal Tubs was superb from start to finish! I was undecided which sauna I should go for wood fired or electric, the team provided me with all the technical information which helped me reach a decision. The advice given was based on my needs rather than trying to sell me the most expensive. Result is I have had it for a few weeks now and am delighted with it. Also really impressed with the standard of the sauna and the technicians who built it on site leaving no mess. Well done team.

1 février 2023
Avis spontané
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Réponse de Royal Tubs

We’re so happy to hear that our hot tub and service exceeded your expectations—thank you for your recommendation! Your feedback encourages us to keep delivering high-quality items and excellent service.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, very helpful and brilliant product!

26 janvier 2023
Avis spontané
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Réponse de Royal Tubs

Thank you for taking the time to share this! We’re proud of our sales and delivery team and glad they could assist you so well. If you ever need anything else, we’re always here to help!

Noté 5 sur 5 étoiles

Delivery to more remote areas? No Problem!

From initial contact to delivery & installation, I cannot rate Royal Hot Tubs anything other than excellent in their customer service. I thought that being in the far north of Scotland would present delivery problems, but it was no problem to them.
I bought the Ofuro Off Grid Package with a couple of additional extras & I am absolutely delighted at the quality of the tub & burner.
I would highly recommend Royal Hot Tubs to anyone....especially those in the Highlands & Islands or other remote areas, where other companies are not interested in delivering to.
Well done Royal Hot Tubs & thanks!

24 novembre 2022
Avis spontané
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Réponse de Royal Tubs

Thanks so much for the great review! We're happy to hear that your installation went smoothly and that our team left a positive impression. Enjoy your new hot tub—it’s time to relax!

Noté 5 sur 5 étoiles

Happy customers

From research to sale to delivery Royal hot tubs have surpassed all of our expectations.
The tub is extremely well built & so user friendly, easily emptied, easily filled & as it's 'off grid' it costs very little to run! We have this one in a holiday let & plan to grow the hot tub Royal family by having them in all 4 of our holiday properties.

5 décembre 2022
Avis spontané
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Réponse de Royal Tubs

Thank you so much for your kind words! We're thrilled to hear you're enjoying your hot tub. Our team takes pride in offering helpful advice and making the delivery process as smooth as possible. Wishing you many relaxing moments ahead!

Noté 5 sur 5 étoiles

Hot tub

Great service nice product

11 novembre 2022
Avis spontané
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Réponse de Royal Tubs

Thanks for the great feedback! We're so glad you love the hot tub and that our service hit the mark. Here's to many relaxing evenings ahead!

Noté 5 sur 5 étoiles

CS is very helping

CS is very helping! We finally get the best for ourselves!

20 décembre 2022
Avis spontané
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Réponse de Royal Tubs

Thank you for taking the time to share this! We’re proud of our support team and glad they could assist you so well. If you ever need anything else, we’re always here to help!

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