I received a very quick response to my enquiry & a quote almost straight away, based on a list of old furniture items I needed collecting from my elderly mother’s bungalow. I then supplied photos &... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The booking process was easy to complete online. The website was informative and straightforward to use. I’m not used to arranging to collect rubbish as it means assessing what you have to ensure you... Voir plus
Terrible service with very terrible prices!!! They quote you a reasonable rate at first to tempt you to use their service!! Once you’re hooked, hold on to your money tightly or it will be gone ve... Voir plus
L'entreprise a répondu
I made a very last minute booking to remove rubbish from our office; it was very heavy and they managed to do everything quickly and professionally. They were truly helpful and flexible. Iliya arrange... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
RUBBISH COLLECTORS LTD is a waste broker and waste carrier with license number CBDU297615. We provide a rubbish clearance service in Greater London
Coordonnées de contact
Unit 3 Highpoint Business Village, TN24 8DH, Ashford, Royaume-Uni
- 08009875988
- hello@legendremovals.co.uk
- rubbish-collectors.co.uk
4,2
Bien
357 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I got in touch with rubbish collectors…
I got in touch with rubbish collectors as I needed some furniture clearing ASAP. The service was amazing. Carl called me shortly after I had requested a quote and explained the service and what the process would be. Customer service was absolutely amazing. I would highly recommend Rubbish Collectors Ltd and would not hesitate to use them again in the future.
18 avril 2024
Avis spontané
Réponse de Rubbish Collectors Ltd
Well now, let us just say, we’re mighty grateful for your kind words and your trust in our service. It sounds like Carl and the team really stepped up to the plate, delivering exactly the kind of professionalism and efficiency we strive for every day.
You needed furniture cleared ASAP, and we’re glad we could meet the moment with speed, clarity, and a commitment to getting the job done right. That’s what we’re all about—service you can count on when it matters most.
Your recommendation is not just appreciated—it’s a beacon that reminds us why we do what we do. And knowing you’d choose us again? Well, that’s as good as a standing ovation.
Thank you, and rest assured, Rubbish Collectors Ltd will always be ready to serve you whenever the need arises.
With gratitude and commitment,
The Rubbish Collectors Ltd Team
I've used the company twice
I've used the company twice now and have found them to be very reliable. Communications were good and the guys who made the collection were very friendly and efficient.
19 mars 2024
Avis spontané
Great service
Great service. Very professional. Every thing happened to plan. I would recommend to others
23 mars 2024
Avis spontané
Do not use this service
Do not use this service! They quoted me £225 for house clearance which was a couple of bags of builders waste and on arrival charged me £50 extra as they needed to ‘pay for the dump’. Meaning that I paid £275 for a minor clearance. Terrible rude customer service.
9 décembre 2023
Avis spontané
Friendly and prompt
Friendly and prompt. Would give 5 stars but they are very pricey. Although they were great I’d probably wouldn’t use agin based on how expensive they are in comparison to other companies I have used.
24 octobre 2023
Avis spontané
Excellent and efficient service
I was very satisfied and impressed with the service I received from Rubbish Collectors Ltd, and also the very reasonable cost.
The two workmen who called provided a polite, speedy and efficient service.
I would certainly use this company again
26 octobre 2023
Avis spontané
The two guys that came to pick up the…
The two guys that came to pick up the items. They were friendly, hardworking and very professional. I have used this company many times and will continue to do so.
24 août 2023
Avis spontané
Great service!!
Great service and used twice during the period of our house move! Will use again and highly recommend
16 août 2023
Avis spontané
Charged me double original quote!
Booked for garden waste collection. Given quote for removal, then they came and tried to get me to pay double! Scam, DO NOT BOOK!
28 juillet 2023
Avis spontané
AVOID SCAMMERS
AVOID SCAMMERS - Was quoted £225, ended up paying £445. Had no confirmation email they was turning up, although i was told i would receive one. Complete con. Book elsewhere.
15 juillet 2023
Avis spontané
Great service
very responsive when inquiring. The team arrived within 4 hours of booking. Cleared everything and more. Cleaned up after they finished. Strongly recommended.
28 juin 2023
Avis spontané
BIG SCAM
BIG SCAM
Do not use them
You will end up paying double for what you were quoted. Kept chasing to get me booked and paid even in the evening.
After They cllected half of the rubbish, they asked for alot more money to collect the rest without a shame.
Would give 0 star if I could.
Avoid them.
Feel free to ask me any question
My review is honest.
3 juillet 2023
Avis spontané
Réponse de Rubbish Collectors Ltd
Dear Thi Vu,
We hope this message finds you well. We recently came across your online review regarding the rubbish clearance service we provided, and we would like to extend our sincerest apologies for any inconvenience caused. We understand your concerns and would like to address the situation.
When our crew arrived at your location, it became apparent that the volume of rubbish to be collected was significantly higher than what was originally quoted for and anticipated. We encountered approximately 50% more waste than initially estimated, which required additional resources, including extra trip, time, and disposal fees, to complete the collection.
We value your satisfaction and want to assure you that we are committed to delivering exceptional service. We apologize once again for any inconvenience caused and hope that you will give us an opportunity to make things right. We are available to discuss this matter further and find a mutually agreeable solution.
Please feel free to reach out to us directly, so that we can address any concerns you may have. Your feedback is important to us, and we appreciate your willingness to work with us to resolve this situation.
Thank you for your understanding and for bringing this matter to our attention. We look forward to the possibility of rectifying this situation and regaining your trust.
Yours sincerely,
Rubbish Collectors team
I just wanted to say a big thank you!
I just wanted to say a big thank you to you and the team for getting my waste collected and emptied so quickly.
The service was absolutely amazing, and I am very grateful that you managed to come in less that 6 hours of me booking the service.
20 juin 2023
Avis spontané
Good service from booking to the…
Good service from booking to the collection of the rubbish. The two men where very polite. I would recommend to others
6 juin 2023
Avis spontané
Fantastic service
Fantastic service. Arrived at the correct time and cleared all the rubbish quickly and efficiently. Would highly recommend
22 mai 2023
Avis spontané
Disappointing that they under-quote
Great communication and service but regardless of me providing photos, they underestimated the amount so quoted £775 but actual cost was £1240 (and they won’t leave until you pay!!)
19 avril 2023
Avis spontané
highly recommended
I just had a small scale house clearance with this company and I was very impressed with their service: Same day pick up, prompt communication, efficient, professional and friendly staff. Highly recommended.
4 avril 2023
Avis spontané
The clearance of garden rubbish…
The clearance of garden rubbish completed in a speedy, professional and friendly manner
31 mars 2023
Avis spontané
Restored faith in workers with pride
Amazing company. Efficient, kept to promised time even though I requested a tight deadline. Professional, polite and smiliey staff! Will definitely use again and absolutely 100% recommend them.
28 mars 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.