Fabulous mascara. Really didn’t think a small mascara brush would work. It’s amazing on my eye lashes . No clogging or getting stuck together . Just perfect
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack
I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier... Voir plus
The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder
Coordonnées de contact
Ruby Hammer Ltd, W9 1DD, London, Royaume-Uni
- customercare@rubyhammer.com
- rubyhammer.com
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good product
The ordering process was very simple and the product arrived quickly.
The mascara is really good and easy to apply with no clumping or smudging.
Luscious Lips!
I’ve been eyeing these lip balms for a while now but being a natural red head I was a little worried about the intensity of the red lip balm but I shouldn’t of worried, it’s a gorgeous colour and not too bright and the accompanying FX gold is amazing on its own or with the red lip balm. Extremely soft, shimmering & not sticky like a lip gloss
Keeps lips soft but need to use often
Order received quickly. Very pleased with colour and the feel of it. Works much better than any other lip balms I've tried but I've never spent more than £10 on one before so would expect it to be good. Needs reapplying quite often especially after eating or drinking. Will be interesting to see how long it lasts. Very subtle colour which I like for day time.
This is a game-changing beauty brand…
This is a game-changing beauty brand with unbelievable formulations. I really like how much space it saves in my make-up bag too!
great products and great service love…
great products and great service love the masacra and brow gel perfect duo for a morning rush to work
Arrived quite quickly and was just what…
Arrived quite quickly and was just what I wanted
My purchase arrived quickly and very…
My purchase arrived quickly and very well packaged.
Mejude
Very happy with my purchase ,lovely consistency and colour ,keeps lips hydrated.Also nice neutral colour.
I use you quite often and your service…
I use you quite often and your service is reliable
Non existent items
Non existent items. I can’t review what I have not received. I ordered the blush stick in pink and the big brush on the 22nd of November and I still have not received them. After emailing 3 times, and receiving a reply on the 11th of December I was told it was due to a backlog with Royal Mail, however, the tracking told me it was in the same place for nearly 2 weeks, which I would classify as lost. As such a new replacement order will be sent as the 11th but I have not received any tracking details to say it has been despatched. Not the fault of the company but very slow to respond to customer service. Finger crossed it arrives before Christmas.

Réponse de rubyhammer.com
Excellent product and delivery.
Fantastic eyeliner pencil
Fantastic eyeliner pencil , the best I have ever tried, always arrives swiftly and well packaged
Will use again !
Order arrived on time nicely packaged and lovely product the foot file is perfect for the job
Great products
Quality products arrived on schedule
Quality products arrived on schedule. The black liquid eyeliner is reliably smudgeproof and easy to apply. I wish it also came in dark brown..!
Gorgeous pink lip balm
Order the pink lip balm. It is so nourishing, love it. Fast delivery too. 👍
Great quality file and cuticle remover
Great quality file and cuticle remover, easy to use, and of robust strength. It's also in its own case and easy to take away on your travels. There's always attention to detail with Ruby.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







