Fabulous mascara. Really didn’t think a small mascara brush would work. It’s amazing on my eye lashes . No clogging or getting stuck together . Just perfect
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Lisez les avis des autres
It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack
I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier... Voir plus
The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder
Coordonnées de contact
Ruby Hammer Ltd, W9 1DD, London, Royaume-Uni
- customercare@rubyhammer.com
- rubyhammer.com
4,7
Excellent
272 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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I bought the red and really like it
I bought the red and really like it. It really brightens up my face.
8 avril 2024
Réponse de rubyhammer.com
So pleased you like the red, it is a favourite at RH. All of us use it despite being different skin tones and we each love it. Did you know if works as a lip tint too?
Réponse de rubyhammer.com
Hi Barbara, Really pleased that you love the product. Having checked the order I can see it took three working days for the package to arrive, which is well within our delivery promise. If you require speedier shipping we also retail via Amazon, which if you have prime operates a next day delivery service. Thank you for your order.
I discovered this brand on Instagram
I discovered this brand on Instagram; the brow and mascara duo was featured in a ‘get ready with me’ reel by someone I don’t follow. I’m so glad it came up in my news feed. I went over to the website where an introductory offer popped up. Bought the duo and it arrived really quickly. I love the slim wand, I can get the mascara right to the base of my fair lashes. It doesn’t clump and even though it isn’t waterproof it transfers no more than any waterproof mascara I have tried. The brow gel is really good for taming my brows in between tint and tidy appointments.
2 avril 2024
Réponse de rubyhammer.com
Thank you for such a lovely review, it took a long time for me to convince everyone (including my team) togo with a micro wand but I love that it gets right to the base of the lashes. It is a tubing formula, so doesn't smudge but it easy to remove with warm water. Hope you continue to enjoy your products.
Réponse de rubyhammer.com
Thank you Sarah... I can't help but agree. I launched the first glass file in the UK in the late 90s and wouldn't switch now.
Lip balm
Love this lip balm, very good colour and feel. Easy to order and trouble free delivery.
25 mars 2024
Love the product and service from Ruby Hammer
Good quality products, packaged well. Sent on time with accurate correspondence of when they were dispatched, the courier used and when they would be arriving. A wonderful bonus was being sent a surprise gift with my purchase! Thank you Ruby! Classy products items and service from a classy lady.
25 mars 2024
Lovely lip balms
Lovely lip balms. Soft and moisturising. The gold can be worn alone or on top of other colours. Ordering process simple and quick delivery.
11 mars 2024
The best mascara I've ever used..It…
The best mascara I've ever used..It doesn't get infected after applying, my eyelashes are naturally long and look dense. it is also very easy to clean.
The eyeliner pencil is also perfect. It does not stain and gives a very natural look because I can apply it very thinly. Look so natural and beautiful
23 février 2024
Great service
Great service, despatched promptly and the products are fabulous. Very happy.
29 février 2024
I love Ruby Hammer's products
I love Ruby Hammer's products, they're second to none, the eye liner is great and the lip stain pencils are the best. Very fast delivery.
12 février 2024
Love the packaging and the swift…
Love the packaging and the swift service, but the lip pencil broke on the second day whilst I was applying it.
12 février 2024
Réponse de rubyhammer.com
Dear Sarah, As a solid serum stick this formulation is super soft unlike a lipstick. To apply you should twist the base of the Lip Serum Balm to just over the tip of the pencil, before adding to the lips as desired. Please look out for an email.
Lip serum
I bought two lip serum pink and red.
They are lovely. Worn loads already. Nice and moisturising and good colour pay off.
8 février 2024
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