Fabulous mascara. Really didn’t think a small mascara brush would work. It’s amazing on my eye lashes . No clogging or getting stuck together . Just perfect
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack
I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier... Voir plus
The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder
Coordonnées de contact
Ruby Hammer Ltd, W9 1DD, London, Royaume-Uni
- customercare@rubyhammer.com
- rubyhammer.com
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super quick and generous response to a problem that…
Super quick response to a problem that was my fault Never used Ruby Hammer products before but am super impressed and it is now on repeat order. Brilliant!
The mascara goes on well without clumps
Brilliant product
Brilliant product. Love this mascara. The only non-clogging mascara with good coverage that I’ve found. Be great to sell as just mascara - without the brow definer which I don’t really use.
Fabulous
So impressed with the mascara. The wand is perfect for grabbing every lash. It stays put all day. Washes off easily with warm water. The blush stick is lovely and compact too. Going to try the eye liner next because no eye liner has ever stayed put on me.
Fantastic product- exactly as…
Fantastic product- exactly as described. I’m really hesitant about buying products online but this was a perfect shade and texture- exactly as expected.
I'm a loyal customer
The products and customer service are brilliant.
I bought a lipbalm and blush and am shocked at how richly pigmented they are! They work both on the lip and cheek. Also Ruby Hammer is generous with the weight of product - such value for money.
Customer service helped me with a random question (that was not going to lead to a sale) and they followed up with another email with kind and generous advice. All this even before they knew me, before I'd made my first purchase.
Shipping to me on the other side of the world was express and updates were communicated. When my order arrived, I was shocked to find a substantial and unexpected gift.
All this is how you grow sales and customer loyalty.
Gorgeous Blusher!
I absolutlely love this blusher. I have been toying with the idea of buying the red blusher for a while. Why did I wait so long I just love how it brightens my face especially at this dull time of year. It did take me a week of playing with it to feel confident appying it,now it is my favourite go to blush. Thank you Ruby you are so right about that flush of colour!
The best brush for my short lashes
This is the best mascara. I have small eyes & short lashes and the brush is perfect. My only wish is that you make it in brown too.
I had a problem with my order
I had a problem with my order. It was resolved very quickly and I appreciated that very much. Thank you
Beautiful product
Beautiful product, the lip balms are so lovely with great colours. Very quick delivery too.
Convenient gift.
Product was easy to order, arrived when the carrier said. This product is a gift for someone, I have one and thought they would like one also.
Gorgeous product
Gorgeous product. Arrived quickly. Second time I've bought and will buy again.
I had a problem with
I had a problem with
My order, they were brilliant after I emailed
Them, it was rectified by return of post. Thank you
The best mascara out there!
You can always rely on Ruby Hammer for quality service and goods! No need to go elsewhere.
All you need for everyday and holidays!
All you need for everyday and holidays!
These pencils are brilliant multitaskers lips, lids, cheek and highlighting there is nothing they can’t do!
Thanks Ruby I’ll definitely buy again.
Lovely mascara
I really like the mascara and brow duo, although I mainly ordered for the mascara. It’s lovely, doesn’t flake and goes on easily, coating every lash. It’s perfect for a natural look. I would definitely purchase again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








