We inadvertently ordered two rugs instead of one. When we discovered our error we called rugstudio and they quickly corrected the order quantity right on the spot. Thanks for the great customer serv... Voir plus
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We have been doing business with O R G since the early 80’s. There has been many Oriental Rugs in our house and even one in the wall, all from O R G. We have had every kind of interaction with this c... Voir plus
Products are exactly as described on the web site. Excellent customer service as well; I'm very pleased with my purchases!
Such a shame! Everyone was wonderful when I palced my $1600 order and waited 6 moinths for delivery. Now that the delivery is here, no one can give me the correct information, I had to call the deliv... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Coordonnées de contact
12719 Cimarron Path, 78249, San Antonio, Etats-Unis
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
3,8
Bien
307 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
THEY HAVE A GREAT SELECTION
THEY HAVE A GREAT SELECTION, WITH GREAT COUPON OFFERS!!
11 août 2017
Avis spontané
Excellent customer service!! What customer service should be!
Excellent, caring customer service. I needed certain timing on delivery, & they went above and beyond to make sure I was happy. And when the delivery service made an error, they were all over it and made sure that I was satisfied ASAP!
They always look for a customer oriented solution! Great company!
11 août 2017
Avis spontané
Have not received rugs but priced them …
Have not received rugs but priced them elsewhere and prices are in line.
9 août 2017
Avis spontané
Love the vast number of choices and the …
Love the vast number of choices and the service. I'm furnishing my new home with rugs and RugStudio is my go-to site.
9 août 2017
Avis spontané
Good selection and service!
8 août 2017
Avis spontané
I am purchasing my second rug from them …
I am purchasing my second rug from them and love the website because of the huge selection and decent prices.
I have already recommended Oriental Rugs of Texas to family members.
8 août 2017
Avis spontané
Great selection
Great selection, very helpful online chat agents. Highly recommended!
7 août 2017
Avis spontané
The rug swatch came even earlier than …
The rug swatch came even earlier than promised and I immediately purchased the rug in an 8 x 10 size. Very happy with the process and quality of the rug.
4 août 2017
Avis spontané
AWESOME AREA RUGS!
I've ordered and received area rugs from RugStudio and never have I been disappointed upon arrival. RugStudio has a huge line of various types of rugs to choose from. I am currently in the process of ordering a 3rd area rug...and, will return again when the time comes to purchase another one.
3 août 2017
Avis spontané
I like to buy my rugs from Rug Studio …
I like to buy my rugs from Rug Studio as they are fairly priced and always nice. My favorite are the company c rugs.
2 août 2017
Avis spontané
Amazing customer service
Brittany was an amazing service specialist! My call was answered quickly by her and not an automated system. She answered all my questions and helped me save on the beautiful rug I purchased! Thank you!!!
2 août 2017
Avis spontané
I just bought a small rug at a nearby …
I just bought a small rug at a nearby store for more money than the Rug Studio price, plus, had to pay tax. Got a price from that store on a larger rug, knew the price with RugStudio, the store was over a hundred more, so will be purchasing through RugStudio today. Also, the shipping appears to be quick, which I need.
2 août 2017
Avis spontané
This is the best rug website I have …
This is the best rug website I have found. Good variety, info, and search filters. Have been looking at rugs for months now and this is the site I keep coming back to and am now buying from.
1 août 2017
Avis spontané
Easy and Fast
Was very easy to find the rug I was looking for. Had great information to allow me to verify the rug matched and price was good. Also had a handy chat feature to make sure everything was good.
1 août 2017
Avis spontané
I think that they are awesome and very …
I think that they are awesome and very helpful.
1 août 2017
Avis spontané
good selection!
31 juillet 2017
Avis spontané
great help with YVONNE!
31 juillet 2017
Avis spontané
Nice website
Nice website. Have an excellent selection of rugs to consider.
28 juillet 2017
Avis spontané
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