We inadvertently ordered two rugs instead of one. When we discovered our error we called rugstudio and they quickly corrected the order quantity right on the spot. Thanks for the great customer serv... Voir plus
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We have been doing business with O R G since the early 80’s. There has been many Oriental Rugs in our house and even one in the wall, all from O R G. We have had every kind of interaction with this c... Voir plus
Products are exactly as described on the web site. Excellent customer service as well; I'm very pleased with my purchases!
Such a shame! Everyone was wonderful when I palced my $1600 order and waited 6 moinths for delivery. Now that the delivery is here, no one can give me the correct information, I had to call the deliv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Coordonnées de contact
12719 Cimarron Path, 78249, San Antonio, Etats-Unis
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
3,8
Bien
307 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have spent hours enjoying your site …
We have spent hours enjoying your site and appreciate the quality brand rugs available at reasonable prices.
2 septembre 2017
Avis spontané
I have nothing but wonderful things to …
I have nothing but wonderful things to say about Rug Studio and their products. The customer service is amazing and the rugs prices are extremely competitive. I'm so glad I found this site!
2 septembre 2017
Avis spontané
Satisfied customer multiple times!
I have never been disappointed with any of my purchases from Rug Studio!
I particularly love the Trans-Ocean collection for my beach home.
1 septembre 2017
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This site is wonderful
This site is wonderful. It has a lot of options to narrow down the size, shape, style, color and other preferences that you may have so that you don't have to look at so many other rugs that you aren't interested in purchasing. It's got so many beautiful rugs so it's taken me a while to choose. I can't wait to receive my rugs!
1 septembre 2017
Avis spontané
very helpful chatting with the customer …
very helpful chatting with the customer service
31 août 2017
Avis spontané
Site is easy to navigate
Site is easy to navigate. Online chat team very responsive. Prices are competitive.
29 août 2017
Avis spontané
Great selection of rugs for very …
Great selection of rugs for very reasonable prices!
28 août 2017
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Website is easy to use and colors are …
Website is easy to use and colors are accurate. Used webchat several times and associate was knowledgeable. Love that they offer a returnable swatch to check rug sample at home before ordering.
23 août 2017
Avis spontané
So many options!
So many options! I love the easy filtering for online review of options and the detailed info provided on the rugs. My limited experience with customer service has been great too.
23 août 2017
Avis spontané
Brittany was extremely helpful
Brittany was extremely helpful. I am very pleased with the Rug Sudio
22 août 2017
Avis spontané
Customer service is awesome
Customer service is awesome. Site is easy to navigate. And I love the rug selection and prices when I compare them to other retailers.
22 août 2017
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The ordering process was easy and …
The ordering process was easy and chatting with a customer service representative was seamless. I really appreciate the whole process.
21 août 2017
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RugStudio has a large inventory of rugs …
RugStudio has a large inventory of rugs to meet the tastes and wallets of all consumers. What I like best is they have a rug I saw in a carpet store which would not be available locally for 5-6 months. They have great reviews and customer service!!
Linda Jakobs
21 août 2017
Avis spontané
Finally found the perfect rug
After searching many sites, we finally found the perfect rug. It was great to have an incredible amount of attractive rugs to choose from.
21 août 2017
Avis spontané
Coupon Code EMAIL20 when entered caused …
Coupon Code EMAIL20 when entered caused the shopping cart contents to be deleted and I had to start over
17 août 2017
Avis spontané
Recommended retailer.
Good prices, quick shipping and excellent communication.
16 août 2017
Avis spontané
great customer service.
16 août 2017
Avis spontané
I was confused about getting a coupon
I was confused about getting a coupon, but Jody was very patient. This is my first time ordering from rug studio, and I must say they offer beautiful choices. I have looked at other sites, but this one is the best. Thank you, Pat
15 août 2017
Avis spontané
This is the best site I've explored so …
This is the best site I've explored so far in my search for a living room rug. I especially LOVE the whimsical assortment and have seen rugs that are striking, modern and unique.
15 août 2017
Avis spontané
I have been tremendously pleased with …
I have been tremendously pleased with the quality and price of rugs I have ordered. Also pleased with the fast & efficient response of the merchandising team with any updates or questions about my order.
11 août 2017
Avis spontané
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