We inadvertently ordered two rugs instead of one. When we discovered our error we called rugstudio and they quickly corrected the order quantity right on the spot. Thanks for the great customer serv... Voir plus
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We have been doing business with O R G since the early 80’s. There has been many Oriental Rugs in our house and even one in the wall, all from O R G. We have had every kind of interaction with this c... Voir plus
Products are exactly as described on the web site. Excellent customer service as well; I'm very pleased with my purchases!
Such a shame! Everyone was wonderful when I palced my $1600 order and waited 6 moinths for delivery. Now that the delivery is here, no one can give me the correct information, I had to call the deliv... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Coordonnées de contact
12719 Cimarron Path, 78249, San Antonio, Etats-Unis
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
3,8
Bien
307 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love the customer service
I love the customer service! They're so friendly and helpful. Thank you, RugStudio!
15 septembre 2017
Avis spontané
Rug Studio has so many options
Rug Studio has so many options! The rugs are absolutely beautiful, and their customer service is quick and very helpful. I would recommend Rug Studio to my friends and family in a heartbeat.
14 septembre 2017
Avis spontané
Online chat is extremely responsive
Online chat is extremely responsive. Photos and video were helpful in determining the rug colors.
14 septembre 2017
Avis spontané
I have not bought the rug yet but so …
I have not bought the rug yet but so far the rug selection, prices, and customer service has been great.
12 septembre 2017
Avis spontané
outstanding chat line
8 septembre 2017
Avis spontané
Looking for a custom runner
Looking for a custom runner - hard to find. Your website had many to choose from and helpful people answering all my questions. Thumbs up!
6 septembre 2017
Avis spontané
The Best Carpets The Best Prices
This company & their website are presenting some of the finest carpets, I've ever seem. Many are one-of-kind, vintage to suit all tastes and decor. I have finally found a fabulous carpet. The price is reasonable, the delivery is free! I am delighted, and will shop again. Mrf
6 septembre 2017
Avis spontané
All around good company
Great service, chat system works well and rugs are good quality.
6 septembre 2017
Avis spontané
Would love to be able to see the rugs …
Would love to be able to see the rugs in a room setting - love the choices!
6 septembre 2017
Avis spontané
I have ordered from RugStudio many …
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
5 septembre 2017
Avis spontané
Was disappointed when I could not …
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us.
Karla was quite nice to deal with and we are appreciative.
MR W
5 septembre 2017
Avis spontané
So far so good
5 septembre 2017
Avis spontané
RugStudio was great responding very …
RugStudio was great responding very quickly to an inquiry I had regarding the direction of a rug pattern. Their customer service is very helpful and professional.
5 septembre 2017
Avis spontané
My experience was very enjoyable and …
My experience was very enjoyable and everyone that helped me was very informative and very helpful with what ever questions I had.
5 septembre 2017
Avis spontané
Cheapest prices on the internet
Cheapest prices on the internet. I checked everywhere and they are the cheapest.
4 septembre 2017
Avis spontané
I am ordering for the third time in the …
I am ordering for the third time in the past month. The two rugs I've received have been quality and they look beautiful. Customer Service has been good, too.
4 septembre 2017
Avis spontané
Carries hard to find sizes
4 septembre 2017
Avis spontané
I have used Rug Studio for my last 2 …
I have used Rug Studio for my last 2 large area rugs. They have the best selection at the best price. Great customer service!
4 septembre 2017
Avis spontané
Very good customer service!
2 septembre 2017
Avis spontané
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