Nothing wrong with the experience. I looked around the website (well organised), selected a product and ordered. Perhaps this request for feedback came a bit early, literally less than five minutes af... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The rug is exactly what we were looking for. It arrived quickly, folded and well packaged. For our rug type (Kelim) the rug lay flat immediately we put it in position. The quality of the rug is excel... Voir plus
L'entreprise a répondu
Update The rug was actually delivered on time . FedEx had the correct tracking. I ordered as the delivery date was stated as Tuesday 8th. I leave for holidays on Wednesday . Disappointed to... Voir plus
L'entreprise a répondu
Beautiful quality rug. I was nervous when it arrived folded into a square which is very convenient for transporting and then moving into the room. It only took a day to settle out flat.I am very pleas... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Coordonnées de contact
Lodgatan 11, 21124, Malmö, Suède
- +44 20 3808 9940
- info@rugvista.com
- rugvista.ie
4,7
Excellent
221 avis
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Failed to have return collected
Purchase straight forward and product arrived. However. despite several attempts I have failed to have the item collected to be returned. Frustrating. They use Fedx for Irish deliveries and despite organizing a collection time on two days It’s still not collected.
17 juin 2025
Réponse de Rugvista
Hi Noreen,
Thank you for your feedback. We're truly sorry to hear about the difficulties you've experienced with the return process. This is certainly not the experience we want for our customers.
While we're glad your order arrived smoothly, we understand how frustrating it must be to arrange a return without success. We work with FedEx in Ireland, and while most returns go smoothly, delays can unfortunately occur.
We would love the opportunity to make this right. Please reach out to our customer service team at info@rugvista.com with your order number, and we'll do everything we can to assist you in organizing a successful collection.
Thank you again for your patience and understanding.
Great Service and Product
After having a failed delivery of a rug from Amazon, I went with Rugvista. Delighted with the service, great updates on delivery and love the rug.
5 juin 2025
Easy to navigate website with so many…
Easy to navigate website with so many options to choose from. Good quality rugs too
24 mai 2025
Really good quality rugs
Have bought two lovely rugs from Rugvista - both exactly as per the website. Quick delivery and helpful customer service.
22 mai 2025
I have never bought a rug before and I…5 Stars!
I have never bought a rug before and I spent ages looking for something suitable online. Rugvista website was really easy to navigate and I thought they had the best selection of rugs that I had seen. I had been worried about how I would return such large item if it didn’t suit but they offer a very good return service.
17 mai 2025
Gorgeous 8ft rug
Gorgeous 8ft rug, arrived so quickly. Love it! Thanks for a great service
3 mai 2025
Beautiful rug with fab colours
Beautiful rug with really fab colours - better than I expected! A little lighter in weight than expected. Arrived so fast as well! Thank you
24 avril 2025
Simply perfect
The rug I ordered is just like in the photos, which is obviously helpful for online shopping. The quality and the price were good. Delivery was fast and I got regular updates on where my package is. I highly recommend both Rugvista and FedEx that they use for their deliveries.
22 avril 2025
Rug was exactly as it looked online and…
Rug was exactly as it looked online and delivered on the date and time I was given
2 avril 2025
It was very easy to order a rug on the…
It was very easy to order a rug on the website and I was able to track it's progress. Also,the rug arrived very quickly and on time.
Having a customer service phone no. Gives me peace if mind.
2 avril 2025
Great selection of carpets
21 février 2025
Transparent intuitive website
Transparent intuitive website, placing order was an easy job. Free delivery, fast delivery, tracked. Great quality, color, appearance , all as per detailed description . 10 out of 10
29 novembre 2024
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