Nothing wrong with the experience. I looked around the website (well organised), selected a product and ordered. Perhaps this request for feedback came a bit early, literally less than five minutes af... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The rug is exactly what we were looking for. It arrived quickly, folded and well packaged. For our rug type (Kelim) the rug lay flat immediately we put it in position. The quality of the rug is excel... Voir plus
L'entreprise a répondu
Beautiful quality rug. I was nervous when it arrived folded into a square which is very convenient for transporting and then moving into the room. It only took a day to settle out flat.I am very pleas... Voir plus
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Update The rug was actually delivered on time . FedEx had the correct tracking. I ordered as the delivery date was stated as Tuesday 8th. I leave for holidays on Wednesday . Disappointed to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Coordonnées de contact
Lodgatan 11, 21124, Malmö, Suède
- +44 20 3808 9940
- info@rugvista.com
- rugvista.ie
4,7
Excellent
218 avis
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Good purchase experience
I am delighted with my purchase from Rugvista. Lovely rug and delivered quickly and efficiently.
18 mai 2026
Found the rug I liked in the shape I needed!
Found the rug I liked that was the correct shape and size. The website showed 2 remaining but when I went to checkout, it was out of stock. I have purchased my second option, but disappointed that the website did not give accurate information.
15 mai 2026
Absolutely beautiful quality rug
Absolutely beautiful quality rug. I was really impressed. Weighty as you'd expect from a pure wool rug. Gorgeous design and swift delivery. Will definitely purchase again from Rugvista.
15 mai 2026
I love my rug
My rug arrived very promptly. It looks just as it was portrayed on the rug vista website.
Such a simple and effective way to brighten up a room and it feels lovely underfoot.
Thank you rug vista. Im already thinking about rugs for other rooms x
11 mai 2026
Very happy
Couldn't get the discount code so after emailing problem I was sent code. Very easy to place order. Thank you Rugvista. Looking forward to receiving rug.
11 mai 2026
Gorgeous rug
Gorgeous rug, great quality and arrived quickly and well taken care of. Thanks - I would buy again from them.
7 mai 2026
Highly Recommend
Really helpful Customer Service Team. Super Fast delivery aswell. Delighted with my order
5 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Quality of runner bought is not great
Quality of runner bought is not great. Very disappointed with it.
30 avril 2026
Réponse de Rugvista
Thank you for your feedback.
We’re sorry to hear that the quality of the runner did not meet your expectations — we understand how disappointing that can be.
Please remember that you have a 30-day free return option from the date of delivery, so if the product is not right for you, you are very welcome to return it at no cost.
If you need any help with the return process or have any questions, our customer support team will be happy to assist you - info@rugvista.com.
The ease of selection
The ease of selection, the speed of delivery and the quality of the rugs I’ve purchased.
30 avril 2026
Fantastic range and variety of rugs
Fantastic range and variety of rugs, easily filtered to the ones you like on the website. Good reductions for some at different times. The one we got is fab a Sarouk mir runner for the hall. Vibrant colours looks the part 👌 in the entrance. Can't fault rugvista. Will be keeping an eye out for something similar in the front room.
29 avril 2026
Worth checking out...
I am generally happy with my order (hallway rug 80/300cm). I got one that was on sale as I didn't want to spend a lot of money on something that may get dirty. It looks good, the design is pretty. Colours are vivid. Pattern is printed on top of the fabric (I did expect this given the price) The rug itself is thin (rug description reflects this accurately). One thing to criticise is that boarder stitching is bit wonky in places. Other than that, worth checking out.
27 avril 2026
Easy to order from a great selection
Easy to order from a great selection. Arrived quickly and in good condition and looks great on the floor.
20 avril 2026
Colourful Rug
I recently received my rug, and I am delighted with both the product and the service. It arrived promptly, which was much appreciated.
The rug itself is very nice and fits perfectly in my sitting room, exactly as I had hoped. The colour matches my expectations and complements the room beautifully.
Overall, I’m very satisfied with my purchase and would recommend it to others looking for quality and reliability.
12 avril 2026
Lovely rugs to choose from, great prices and further 15% discount given after signing up to newsletter. Placed order with free UPS delivery.
Lovely rugs to choose from,
20 avril 2026
Great site, great selection
The variety of options is nearly bewildering, but the filters make it so easy to find the right rug.
11 avril 2026
EVERYTHING WAS VERY GOOD
9 avril 2026
Disappointing delivery lead times
Great ordering process but the delivery time frame is disappointing, 10-12 days. Surely if they're in stock they can be dispatched next day and delivered within another day or two.
1 avril 2026
Réponse de Rugvista
Hi,
Thank you for taking the time to write us a review.
We are very sorry that you are dissatisfied with the delivery lead times. Please do however note that we are based in Sweden, and we therefore ship the rugs from Sweden. This means that it does take a few days for the package to be delivered in Ireland. In addition to this, our shippers do not operate during the upcoming Easter public holidays.
I can however assure you that your order is currently being processed in our warehouse, and will be shipped later today. This means that your order is leaving our warehouse the same day the order was placed.
Again, we are sorry that the transportation is taking longer than expected. I hope that you will be happy with your new rug when it arrives and that it will be worth the wait!
You are always welcome to contact us directly (info@rugvista.com) if you need any further assistance from us.
Have a nice day!
Great products and fast delivery
Product is exactly as in the photo, excellent material and delivery is super fast. Highly recommend.
23 mars 2026
I recommend using them to buy a rug
Good selection. Competitively priced. Decent quality. Easy to purchase and no issues with delivery. My only issue was that I purchased a large size and it was folded. They fold marks take ages to smooth out!
26 mars 2026
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