Rugvista Avis 

218
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nothing wrong with the experience. I looked around the website (well organised), selected a product and ordered. Perhaps this request for feedback came a bit early, literally less than five minutes af... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The rug is exactly what we were looking for. It arrived quickly, folded and well packaged. For our rug type (Kelim) the rug lay flat immediately we put it in position. The quality of the rug is excel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful quality rug. I was nervous when it arrived folded into a square which is very convenient for transporting and then moving into the room. It only took a day to settle out flat.I am very pleas... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update The rug was actually delivered on time . FedEx had the correct tracking. I ordered as the delivery date was stated as Tuesday 8th. I leave for holidays on Wednesday . Disappointed to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

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Écrit par l'entreprise

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(218)

158 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice quality rug

Nice quality rug, as described and quick delivery.

15 juin 2026
Logo de Rugvista

Réponse de Rugvista

Good morning,

Thank you for your kind review! We are delighted to hear that you are happy with the quality of your rug, that it met your expectations, and that your delivery arrived quickly.

We hope you enjoy your new rug for many years to come.

Kind regards,
Rugvista Customer Service

Noté 5 sur 5 étoiles

Seamless experience..!

Easy to access, find, select and buy ..!!
What more could I ask for!!?
Looking forward to receiving the rug next week

7 juillet 2026
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Réponse de Rugvista

Dear Garry,

Thank you for your review!

We're glad to hear that you're happy with your experience on our website! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.

We hope you enjoy your new carpet!

Kind regards,
Rugvista Customer Service

Noté 4 sur 5 étoiles

Great choice

Great choice, a little tricky to actually click on what I wanted. Excellent idea to add non slip item when I was at checkout buying rug. All in all a very pleasant experience

7 juillet 2026
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Réponse de Rugvista

Hi,

Thank you for your review! We're really pleased to hear you're happy with your purchase.

We hope you enjoy your new rug for a long time to come.

Kind regards,
Rugvista Customer Service

Noté 5 sur 5 étoiles

I just love your rugs

I just love your rugs. Rugvista are the best. Designs, customer service and delivery. I already have 2 of your rugs and now I will have 3 more. It's very exciting.
Many thanks to Alexandra for helping me use the website - properly!! Thank you for your patience.

12 juin 2026
Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

“I’m extremely happy with this rug! The quality is excellent, and it looks even better in person than in the photos. The colors are vibrant, the material feels durable and soft underfoot, and it has completely transformed the look of my room. It arrived well-packaged and laid flat quickly with minimal creasing. Great value for the price. I would definitely recommend it and would purchase from this seller again.

19 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Overall look of the carpet is ok but packaging is awful

Overall look of the carpet is ok, however how it was delivered was absolutely shocking. I mean how it was packaged is beyond terrible. Folded like it was a top or something, the lines from folded sides are still there and not going away, for 100€ iv paid i would have expected better, else i would have went to ikea and paid 30€ instead. With a better packaging also ..

20 mai 2026
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Réponse de Rugvista

Dear customer,

Thank you for your Trustpilot review and your feedback. It's great to hear that you are happy with the design of the carpet. We are sorry to hear that you noticed fold marks on your carpet when unpacking. 

As we ship internationally, we have to follow the guidelines set by our shippers - they have restrictions on the measurements of international shipments. As such, many of our rugs need to be folded for shipping. The fold marks should go away by themselves very soon. However, feel free to reach out to our customer service so we can take a look at your carpet and give you some tips. We're always happy to help. 
We also try to make it as easy as possible for customers to order a rug and if they do not like it, return it for free to us. 

Thank you again for your feedback and please let us know if there is anything else we can help you with.

Yours sincerely,
Rugvista Team

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