Nothing wrong with the experience. I looked around the website (well organised), selected a product and ordered. Perhaps this request for feedback came a bit early, literally less than five minutes af... Voir plus
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Lisez les avis des autres
The rug is exactly what we were looking for. It arrived quickly, folded and well packaged. For our rug type (Kelim) the rug lay flat immediately we put it in position. The quality of the rug is excel... Voir plus
L'entreprise a répondu
Beautiful quality rug. I was nervous when it arrived folded into a square which is very convenient for transporting and then moving into the room. It only took a day to settle out flat.I am very pleas... Voir plus
L'entreprise a répondu
Update The rug was actually delivered on time . FedEx had the correct tracking. I ordered as the delivery date was stated as Tuesday 8th. I leave for holidays on Wednesday . Disappointed to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Coordonnées de contact
Lodgatan 11, 21124, Malmö, Suède
- +44 20 3808 9940
- info@rugvista.com
- rugvista.ie
4,6
Excellent
217 avis
Demande des avis aux clients
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Custom service answered my phone call…
Custom service answered my phone call quickly & I got an informed answer to my questions with politeness .Thank you. The website was also good but It did took me a while to find a contact number so I could get the information I needed .
13 août 2026
Réponse de Rugvista
Dear customer,
Thank you for your kind feedback! We’re very happy to hear that our customer service was able to assist you quickly and politely. We also appreciate your feedback regarding finding our contact information and will take it into consideration.
Thank you for choosing Rugvista!
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear Carmel,
Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
The rug seemed gorgeous on the photo…
The rug seemed gorgeous on the photo and at this price point I didn't expect a deep, thick, soft Persian rug, but. The stiching started to fall apart after two weeks, the corners are curling up, and overall, I'd return it if I could.Stylish, but won't last longer than a few months. And I really hate throwing things away. It's the fast fashion of rugs.
4 août 2026
Réponse de Rugvista
Dear Nora,
Thank you for taking the time to share your feedback.
We're very sorry to hear that your rug has not met your expectations and that you've experienced issues with the stitching and curling corners. This is certainly not the experience we want our customers to have.
We would appreciate the opportunity to look into your case further. If you haven't already disposed of the rug, please contact our Customer Service team with your order number and a few photos of the rug. We'll be happy to review the matter and see how we can assist you.
Réponse de Rugvista
Dear customer,
Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear customer,
Thank you for your review! We're really pleased to hear you're happy with your purchase.
We hope you enjoy your new rug for a long time to come.
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear James,
Thank you for your review!
We're glad to hear that you're happy with your new rug! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear Michael,
Thank you very much for your excellent 5-star review.
We are delighted to hear that you are pleased with your new rug. It is wonderful to know that both the colours and the quality have met your expectations and that you are enjoying your purchase.
Your feedback means a great deal to us and serves as a great motivation for our entire team to continue offering beautiful rugs and outstanding service.
Thank you for choosing Rugvista. We hope your new rug brings warmth and comfort to your home for many years, and we look forward to welcoming you back again in the future.
Kind regards,
The Rugvista Customer Service Team
Very happy
Very happy with the rug, it's lovely quality and suits the room perfectly. Ordering and delivery process was smooth.
13 juillet 2026
Réponse de Rugvista
Dear Emily,
Thank you very much for your wonderful 5-star review.
We are delighted to hear that you are so happy with your new rug and that its quality and appearance are exactly what you were hoping for. It is especially rewarding to know that it suits your room perfectly.
We are also pleased that you found both the ordering process and the delivery smooth and straightforward. Providing a seamless shopping experience from start to finish is something we strive for every day.
Thank you for choosing Rugvista. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another purchase in the future.
Kind regards,
The Rugvista Customer Service Team
Clear and detailed information and…
Clear and detailed information and description of rugs. Easy to order.
2 août 2026
Réponse de Rugvista
Dear Helena,
Thank you for your review! We're really pleased to hear you're happy with your purchase.
We hope you enjoy your new rug for a long time to come.
Réponse de Rugvista
Dear customer,
Thank you for your review!
We're glad to hear that you're happy with your new rug! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.
Kind regards,
Rugvista Customer Service
Very thin rug
Delivery was good but the rug wasn’t great quality , very disappointing.
14 juillet 2026
Réponse de Rugvista
Dear customer,
We are sorry to hear that the rug did not meet your expectations. We always strive to offer high-quality products, and we appreciate your feedback.
If you would like assistance regarding your rug, please feel free to contact our customer service team, who will be happy to help you.
Kind regards,
Rugvista Customer Service
Ordered rug and delivery was so quick…
Ordered rug and delivery was so quick and the rug was perfect. Just like photo
21 juillet 2026
Réponse de Rugvista
Dear customer,
Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
Delighted with my new rug
Delighted with my choice of rug & size is perfect as it is hard to judge buying on line. It was for my bedroom so went half way under bed & lots of room all around the bed too. Jennifer
13 juillet 2026
Réponse de Rugvista
Dear customer,
Thank you very much for your lovely feedback!
We are delighted to hear that you are happy with your rug and that the size was perfect for your bedroom. We know it can be challenging to choose the right size online, so we are glad it worked out beautifully in your space.
Thank you for choosing Rugvista!
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear Michelle,
Thank you for your review! Great to hear your rug arrived fast and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
This is a beautiful Rug,a treasure to…
This is a beautiful Rug,a treasure to behold and perfect for a Nursery Room
16 juillet 2026
Réponse de Rugvista
Dear Customer,
Thank you very much for your lovely feedback! We are delighted to hear that you find the rug beautiful and that it is the perfect addition to your nursery room.
We hope you enjoy your new rug and that it brings warmth and comfort to your space.
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear Louise,
Thank you for your review! We are delighted to hear that your ordering experience was easy, your rug arrived on time, and that you were happy with our free delivery service.
We hope you enjoy your new rug for a long time to come.
Kind regards,
Rugvista Customer Service
Loved the cross section of choice
Loved the cross section of choice. Made me look at styles I wouldn't normally look at.
When I found 2 similar rugs, with different names, I found it difficult to make out the difference in the photos.
13 juillet 2026
Réponse de Rugvista
Dear customer,
Thank you for your feedback. We are glad you enjoyed our wide selection of rugs and discovered new styles.
We appreciate your comment about similar products and will work on making the differences between them clearer.
Best regards,
Rugvista Customer Service
Would definitely order from them again!
I’ve had a lovely experience ordering from rugvista! Fast shipping, great quality and very quick and reliable customer service. I had a return and it went super smoothly with no issues. Will definitely order again in the future! Highly recommended!
1 juillet 2026
Réponse de Rugvista
Hi,
Thank you for your review! We're delighted to hear that you had such a positive experience with us. It's great to know that you were happy with the fast shipping, the quality of your rug, and our customer service. We're especially pleased that your return process was smooth and hassle-free.
Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back again in the future!
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Dear Rachael,
Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
Réponse de Rugvista
Good morning,
Thank you for your kind review! We are delighted to hear that you are happy with the quality of your rug, that it met your expectations, and that your delivery arrived quickly.
We hope you enjoy your new rug for many years to come.
Kind regards,
Rugvista Customer Service
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