Nothing wrong with the experience. I looked around the website (well organised), selected a product and ordered. Perhaps this request for feedback came a bit early, literally less than five minutes af... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The rug is exactly what we were looking for. It arrived quickly, folded and well packaged. For our rug type (Kelim) the rug lay flat immediately we put it in position. The quality of the rug is excel... Voir plus
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Beautiful quality rug. I was nervous when it arrived folded into a square which is very convenient for transporting and then moving into the room. It only took a day to settle out flat.I am very pleas... Voir plus
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Update The rug was actually delivered on time . FedEx had the correct tracking. I ordered as the delivery date was stated as Tuesday 8th. I leave for holidays on Wednesday . Disappointed to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Coordonnées de contact
Lodgatan 11, 21124, Malmö, Suède
- +44 20 3808 9940
- info@rugvista.com
- rugvista.ie
4,7
Excellent
218 avis
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The whole process was a breeze and the…
The whole process was a breeze and the carpet arrived on time. Well packaged and an awesome item.
16 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Loved the selection of carpet runners…
Loved the selection of carpet runners but it took me two hours to process the payment as it wouldn’t accept the area code. Just about to give up when it finally took it. Waiting now for delivery.
14 février 2026
Réponse de Rugvista
Hi Cathy! Thank you very much for your review and for choosing Rugvista! We’re really happy to hear that you loved our selection of carpet runners, and we’re glad that the payment finally went through in the end.
We’re sorry to hear that you experienced difficulties during checkout - that’s certainly not the experience we want for our customers. If you ever run into similar issues in the future, please don’t hesitate to contact our Customer Service team at info@rugvista.com. We’ll be more than happy to assist you right away, so the process is quicker and smoother.
We hope you’ll love your new carpet once it arrives! 😊
I tried to order a number of times in…
I tried to order a number of times in the last few weeks and it wasn’t accepting my postal code.I had absolutely no problem today .It wasn’t very straight forward.
Thanking you ,
9 février 2026
I ordered the wrong size in the rug I…
I ordered the wrong size in the rug I wanted and they very swiftly arranged a refund and I ordered the correct size. Excellent service.
3 février 2026
Great Company!!! 5 stars from me
I have been ordering rugs from you for over 10 years. I think this is my 10th rug to order. Never a problem. Rugvista is great value, fast efficient service and lovely quality for the price. Never a delivery problem. No complaints. Thank you Rugvist. Rachel
1 février 2026
This site was straightforward and easy…
This site was straightforward and easy to complete order.
30 janvier 2026
So straightforward
28 janvier 2026
Belle
Had trouble with ordering as wouldn't accept my post code for past few days tried again today and it accepted it immediately everything very easy and straightforward after that.cant wait to receive my rug.
27 janvier 2026
Terrible
Terrible. The site is not working properly. Getting the payment screen was a challenge. The eircode should ignore the spaces. Hire proper testers - you are loosing money!
24 janvier 2026
Réponse de Rugvista
Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced on our website, that’s certainly not the experience we want our customers to have.
We appreciate you pointing this out, and your comments regarding the payment process and Eircode entry have been forwarded to our technical team for review and improvement. Feedback like yours helps us identify issues and make our site better.
If you’d like assistance completing your order or have any questions, please don’t hesitate to contact our customer service, we’ll be happy to help.
I love my new rug!
Rug arrived ahead of schedule & looks exactly like the pictures & description on the website - it's perfect & am so pleased as it's my first time buying something like this online. Communication & delivery faultless. Would highly recommend.
19 janvier 2026
Unfortunately the rug was very poor…
Unfortunately the rug was very poor quality and I will be returning it.
14 janvier 2026
Réponse de Rugvista
Hi,
Thank you for taking the time to leave a review. We’re very sorry to hear that the rug did not meet your expectations and that you’re disappointed with the quality.
Quality perception can be subjective, and we understand that not every rug is the right fit for every home. You are of course very welcome to return the rug within our 30-day free return period, and our customer service team will be happy to assist you with the return process.
We appreciate your feedback and hope we’ll have the opportunity to offer you a better experience in the future.
Excellent quality and service
Excellent quality and service, delighted with the rug, great to have choice of sizes
14 janvier 2026
PERFECT
Ordered from Rugvista before so know the rugs I purchased would be good quality. 10/10
13 janvier 2026
The rug is beautiful
The rug is beautiful. It arrived quickly and it was a great experience all round. The only reason for the 4 stars was packing wasn’t great. The rug was folded which the creases still haven’t come out. The plastic bag that the rug was in had holes in it and the rug wasn’t covered on the inside. That was the only let down of using rugvista. That being said, I love the styles online and will definitely be ordering again.
10 janvier 2026
Nain Emelia 200cm
The rug I got is absolutely beautiful and is of lovely quality. It has become a central feature of my living room. Everything from order to delivery was smooth as well.
10 janvier 2026
Cheap & cheerful
Quick delivery, no hassle. Colours are nice but quality isnt high. A corner turns up like a dogs ear which is annoying. Having said that, price is good, so you can't expect luxury perfection for a low price. I'm satisfied that i got what i paid for. If cheap n cheerful is what you want, definitely recommend
9 janvier 2026
Great company
Easy to order from,rug was well protected when delivered and it is beautiful
9 janvier 2026
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