The company has been brilliant. Callum Harris took on our grant and we couldn’t have wished for anything better. He was polite, helpful and always there to answer any questions we had. He has overseen... Voir plus
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Lisez les avis des autres
Rural Energy have been great and informative, particularly Andy, who has walked me through this whole process. He was very quick to reply and kept me updated with where my application was at. He was i... Voir plus
L'entreprise a répondu
Callum and Joe at RESG have been excellent in taking me through the grant application, explaining in detail about the process, and being at hand at to anwer all our questions, I can't failt their cus... Voir plus
L'entreprise a répondu
I appreciate all the effort that Andy put into getting us the heating, working hard going above and beyond through all the hurdles and set backs, it’s been a long road but really worth it! Thank you s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Latest News: We've teamed up with BBC Country File Presenter Adam Henson to visit some of our clients one year after their grant installation. Find us on Link Tree to see Adam with us on location! Rural Energy Saving Grants are dedicated to helping homeowners across the UK access government-backed funding to improve home energy efficiency, and reduce heating costs. As experts in a range of UK energy grants, RESG connects eligible households with fully-funded insulation, heating and solar PV upgrades, reducing heat loss by up to 40%, lowering CO₂ emissions, and protecting against volatile fossil fuel prices. Clients benefit from a seamless, hands-off installation process, fully guaranteed workmanship, and a personal 1:1 grant consultant for support at every step. With an allocated consultant to work with you for as long as it takes and pursue a multitude of funding opportunities, no stone is left unturned. Clients are never kept on hold, and benefit from weekly updates from their allocated consultant by phone, text and email. RESG is committed to making homes warmer, more sustainable, and more affordable to run, all while increasing Energy Performance Certificate (EPC) ratings. With a proven track record of efficient service and positive customer feedback, RESG is ranked as one of the UK's leading Green Energy advisors for home energy improvements. Most importantly, RESG's consultation and grant acquisition service is completely free, and always will be.
Coordonnées de contact
Unit 3A, Barron Way, Kingmoor Business Park, CA6 4SJ, Carlisle, Royaume-Uni
- 01228 812016
- clientservices@ruralenergysavinggrants.org
- ruralenergysavinggrants.com
4,9
Excellent
245 avis
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No discrimination against deafness!
Delete my previous review. I made a mistake and got muddled with another company. As they only spoke to me on the telephone, I have no record of their name but they definitely said they only discuss matters over the phone when, of course, I only hear in part of the conversation. Unfortunately, it is because of these mistakes that I avoid the telephone! Five stars!
13 mai 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Dear Derry,
Thank you for updating your review. We are sometimes confused with other organisation and completely understand the confusion.
Please don't hesitate to email clientservices@ruralenergysavinggrants.org to speak with a member of our team.
Best wishes,
RESG
Jo and the team are brilliant
Jo and the team are brilliant
Thanks for doing all the hard work
12 mai 2025
Réponse de Rural Energy Saving Grants
Thank you for this feedback on your Grant Consultant - we use this information to continually review our team members who provide 1:1 client services. It's fantastic to learn that you had a positive experience and you are most welcome.
Wishing you all the best for the future,
RESG
A big thanks to Rural Energy Saving - your staff are fantastic!
I don't know what I would have done through this whole process without Joe Spencer. At every stage, he kept me updated and acted as the perfect point of contact and communication between myself and the suppliers. His manner was always kind, patient and informative in equal measure.
6 mai 2025
Réponse de Rural Energy Saving Grants
Hi Sara,
Thank you for leaving a review of your experience with Joe. This is really helpful feedback. It's really important to us that our clients are kept up to date at every stage, as often the grant procurement process can be fairly protracted - especially where council approvals are involved. It's lovely to learn that Joe was kind, patient and informative too - this feedback informs our Grant Consultant appraisal processes, so thanks again and we're glad to have been of assistance.
Wishing you all the best for the future,
RESG
Highly recommend Rural Energy, five star service.
Rural Energy have been amazing, it has been such a quick efficient service. Sarah Dayus has been so helpful and talked everything through with us and checked back once the survey was carried out. I highly recommend this company and it's staff for getting us the grant to allow us to get our solar panels and heat source air pump.
8 mai 2025
Réponse de Rural Energy Saving Grants
Hi Kevin,
Thank you for you for taking the time to leave a review of your experience with your Grant Consultant Sarah. It's really important for us to confirm that our team our checking in after surveys and providing sufficient information and feedback during the acquisition process. This really helps us to understand how our individual team members are performing and serving their clients. We're delighted to hear that Sarah was helpful and informative.
Wishing you all the best for the future,
RESG
Great company very easy to deal with
Great company very easy to deal with - Sarah Dayus and Daniel Jordan were my contacts both excellent.
17 avril 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Violet!
Sarah is one of our longest standing and experienced team members. It's really helpful that we receive this feedback on our individual team members for our in house review processes too.
Wishing you all the best for the future,
RESG
I saw an advert on Facebook from LMF…
I saw an advert on Facebook from LMF regarding rural heating grants and filled in online form - Sarah Dayus became my liaison - absolutely fantastic - replied to my questions quickly and efficiently, gave honest advise, I cannot fault her input and highly recommend. I then had assistance from Danial Jordan who again was very helpful and made the process very quick and easy.
17 avril 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Violet!
Our primary focus is on the service delivered by our Grant Consultants, with the view to making an array of UK energy grants easy to procure, with a single point of contact. It's fantastic to hear that Sarah responded to your queries quickly, and provided honest advice. There are many organisations in this space pursuing volume over quality, and it is our goal to ensure that our advice is honest and impartial, with zero pressure.
Wishing you all the best,
RESG
Smooth application process.
From the start the process of applying for my grant along with the advice received was excellent.
Special thanks to Sarah Dayus for her cheerful and helpful manner in resolving any issues that arose.
17 avril 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, John!
Our primary focus is on the service delivered by our Grant Consultants, with the view to making an array of UK energy grants easy to procure, with a single point of contact. It's fantastic to hear that Sarah was able to resolve any issues for you cheerfully and with useful advice and guidance.
Wishing you all the best,
RESG
Thank you Callum for your support…
Thank you Callum for your support helping me with the forms keeping me updated from beginning to the end of the process you were amazing!
You helped us get the grant for our home and this is going to make a difference to my life.
You kept in touch all the time and explained everything and passed us on to the next team.
You are an asset to the company! Keep doing what you’re doing in changing peoples lives!
Thank you Callum.
18 mars 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Callum, Ann!
This is really important as we use this data to review or Grant Consultants on a regular basis, to ensure that they continue to provide the highest possible grant acquisition service for our clients. In this instance, it is clear that Callum did just that!
Thanks again, and we wish you all the best for the future.
RESG
Excellent experience
Sarah Dayus has been the absolute go to person throughout the whole organisation of the grant application. She is so helpful and kept me in the loop the whole way through! Explaining things so they can be complete correctly! The communication is second to none. I can’t thank her enough 💗 it’s been a pleasure x
3 avril 2025
Réponse de Rural Energy Saving Grants
Hi Amy,
Thank you for taking the time to leave a review of your experience with your allocated Grant Consultant Sarah!
This is really helpful for our internal team review and appraisal process. We're always keeping a close eye to ensure that our team are providing the best possible service to our clients.
Wishing you all the best for the future,
RESG
Fantastic Service!
From beginning to end Sarah Dayus was so supportive and very helpful. Great communication skills, very friendly approach and she excelled in her knowledge. Cannot thank her enough!
Highly recommend.
17 mars 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Stephen!
This is really helpful as we use this information to review the service provided by our team members. As each team member stays with their client from enquiry to install on a single point of contact basis, communication and friendly support is vital!
Wishing you all the best from all the team,
RESG
Rural Energy Savings Grant
From the onset of application to completion Sarah Drayus explained and helped us through the process in the most informative and friendly manner. We cannot thank her enough for making the process as easy and straightforward as she did, a big thank you.
10 mars 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Debbie!
This is really helpful, and is used to monitor the individual performance of our Grant Consultants in their ability to communicate and ensure that funding is achieved as effectively and 'hassle free' as possible. It's great to hear that Sarah provided a positive experience for you.
Wishing you all the best for the future,
RESG
Callum is a superhero
Callum is a superhero! As the voice at the end of the phone for Rural Energy Saving Grants, he is patient, knowledgeable, efficient. He guided us through the grant process and kept us updated throughout. We were very sceptical as previously were never entitled to grants or government help. However as the house is oil heated, no gas available in our area and I have an eligible health condition, Callum helped us apply for the grant. The whole process was very easy. I honestly can’t speak highly enough of Callum. He’s a real asset to RESG, very many thanks!
6 mars 2025
Réponse de Rural Energy Saving Grants
Hi Mrs Bischoff, thank you for taking the time to leave a review of your experience with Callum. This is really important, as we use this information to inform our team appraisals and reviews. We're very pleased to hear that you found Callum to be knowledgeable and efficient! This will be noted by our management team.
Thank you again, and we wish you all the best for the future!
RESG
Easy to apply very helpful
Easy to apply, very supportive throughout the process and good communication.
4 mars 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience Mike. At RESG, we use these reviews in our review and appraisal process for our team, and so this review will reflect on your allocated Grant Consultant directly.
Wishing you all the best for the future,
RESG
Sarah Dayus epitomizes everything that…
Sarah Dayus epitomizes everything that is excellence in customer service. Her replies were prompt and efficient and nothing was ever too much problem for her. I can't stress enough how having someone to deal with like this has made what could have been a complex process seem easy and straightforward. Thank you so much Sarah - you've been brilliant and are a real asset to your company - I hope they appreciate you!
10 mars 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Nikki!
It's really important that we receive feedback on the individuals within our team, as our service provides a single point of contact for the duration of the grant acquisition process, which we value above all else. It's fantastic to hear that Sarah made the process easy for you and that she responded to you quickly and accurately. We keep a very close on on our team members to ensure that they continue to deliver an excellent service :)
Wishing you all the best for the future,
RESG
Application sussessful, thank you Rural Energy Saving Grants
I was a bit sceptical when I contacted the company about a grant but I am very happy I did. My point of contact was Callum. He kept me up to date with the whole process from start to finish, and the icing on the cake was I received confirmation just after Christmas our application had been successful. I have spoken to a couple of other members of their team and they are all lovely to deal with. Thank you and yes I would recommend the company.
4 mars 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Callum, Mr Evans. This is really important, as we use this feedback for internal reviews/appraisals to ensure that our Grant Consultants are continuing to provide a great 1:1 service. It's also great to hear that you found the rest of the team helpful and positive too!
Wishing you all the best for the future,
RESG
I was very impressed with the…
I was very impressed with the professional and friendly way Sarah Dayus dealt with my grant application
And it would be a pleasure to recommend her to others
4 mars 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of you experience with Sarah, Garry!
As our Grant Consultants work with you 1:1 for the duration of your application as a single point of contact, this is the most valuable feedback that we can receive. The service provided by the individuals within our team is really important to us, so thank you for naming Sarah in your review.
Wishing you all the best for the future!
RESG
Callum is an asset to your company
Callum is an asset to your company. Talked me through everything, was patient whilst waiting for me to get all the information together. Was always there at the end of the phone or message. I even contacted him after he had done all he could to get a number, he didn’t hesitate to get that for me. Thank you Callum.
Not sure of exact date as I have been speaking to him a while
23 janvier 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Callum! It's really important for us to receive feedback about the individuals who provide our service, as our customer experience is by far the most important part of what we do. It's fantastic to hear that Callum was patient and nothing was too much trouble for him to assist you with. Thank you for providing this important feedback and naming your Grant Consultant.
Wishing you all the best for the future,
RESG
Sarah Dyaus of RESG made our experience…
Sarah Dyaus of RESG made our experience effortless & stress free.
She kept us informed all along the way together with her joyous personality
she was a pleasure to talk too.
Because of our pleasant experience I can thoroughly recommend RESG if your thinking of applying for Eco4.
26 février 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sara, Paul!
It's really important to us that our Grant Consultants work with you on a 1:1 basis from day 1, to take the stress and complexity out of the application process. It sounds like Sarah performed this role perfectly for you, which is fantastic to hear. Sarah is one of our superstars!
Wishing you all the best for the future,
RESG
Helpful and knowledgable staff
Helpful, knowledgable staff guided us through the claim process The various workmen were always great to deal with. The recommended things like heat source pump have transformed our home in the winter.
21 février 2025
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience, Michael!
What's most important to us is that you found our team knowledgeable when guiding you through the application and approval process. Although it's always lovely to hear that you found the workmen great and the air source heat pump really effective!
Wishing you all the best,
RESG
Very helpful
I wouldn’t hesitate to recommend this company. In fact I have passed their details on to other already.
Louise was fantastic and kept me up to date, even when there was nothing to update me with. There was a hiccup with the original company that was instructed and I had to start the process again but this wasn’t RESG fault and they were very reassuring and helpful.
My ‘works’ are about to start and I’m crossing fingers that it’s as smooth as dealing with Loise at RESG. Thank you
14 février 2025
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Louise.
It's great to hear that Louise was able to assist you to solve the issue at the beginning, and achieve approval on the second attempt.
Wishing you all the best,
RESG
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