The company has been brilliant. Callum Harris took on our grant and we couldn’t have wished for anything better. He was polite, helpful and always there to answer any questions we had. He has overseen... Voir plus
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Rural Energy have been great and informative, particularly Andy, who has walked me through this whole process. He was very quick to reply and kept me updated with where my application was at. He was i... Voir plus
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Callum and Joe at RESG have been excellent in taking me through the grant application, explaining in detail about the process, and being at hand at to anwer all our questions, I can't failt their cus... Voir plus
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I appreciate all the effort that Andy put into getting us the heating, working hard going above and beyond through all the hurdles and set backs, it’s been a long road but really worth it! Thank you s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Latest News: We've teamed up with BBC Country File Presenter Adam Henson to visit some of our clients one year after their grant installation. Find us on Link Tree to see Adam with us on location! Rural Energy Saving Grants are dedicated to helping homeowners across the UK access government-backed funding to improve home energy efficiency, and reduce heating costs. As experts in a range of UK energy grants, RESG connects eligible households with fully-funded insulation, heating and solar PV upgrades, reducing heat loss by up to 40%, lowering CO₂ emissions, and protecting against volatile fossil fuel prices. Clients benefit from a seamless, hands-off installation process, fully guaranteed workmanship, and a personal 1:1 grant consultant for support at every step. With an allocated consultant to work with you for as long as it takes and pursue a multitude of funding opportunities, no stone is left unturned. Clients are never kept on hold, and benefit from weekly updates from their allocated consultant by phone, text and email. RESG is committed to making homes warmer, more sustainable, and more affordable to run, all while increasing Energy Performance Certificate (EPC) ratings. With a proven track record of efficient service and positive customer feedback, RESG is ranked as one of the UK's leading Green Energy advisors for home energy improvements. Most importantly, RESG's consultation and grant acquisition service is completely free, and always will be.
Coordonnées de contact
Unit 3A, Barron Way, Kingmoor Business Park, CA6 4SJ, Carlisle, Royaume-Uni
- 01228 812016
- clientservices@ruralenergysavinggrants.org
- ruralenergysavinggrants.com
4,9
Excellent
245 avis
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Positive Process
Our experience of the grant process has been extremely well supported by Sarah and her colleagues. Helpful and thorough with everything that needed doing, never pushy or overbearing. We felt listened to with regard to our concerns and never hurried into making important decisions about our home. Very much appreciated.
We would encourage people to apply knowing that you will be supported in exploring whether the measures on offer are appropriate for you and your property.
10 novembre 2024
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah! This really helps us to understand and review the service that our individual team members are providing.
It's great to hear that Sarah was able to offer a consultation and information, without pressure to progress an application if it wasn't right for you. This is extremely important to us, and what sets our service apart. Wishing you all the best for the future! RESG
If I could put 10 stars I would !
If I could put 10 stars I would !
Sarah our Grant consultant has gone above and beyond with her help and support throughout our journey through the process of applying and acquiring our grant for the work to be carried out.
Sarah truly is a credit to Rural energy saving grants , her caring and supportive and friendly personality shining through every time we spoke .
Thank you Sarah you have been a true star 🌟
1 novembre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Marylynne!
It's fantastic to know that Sarah continues to deliver an excellent, caring service for her clients.
Wishing you all the best in your more energy efficient home this winter! 😊
RESG
Sarah Dayus is amazing
Rural Energy Saving Grants was my initial contact when I realised that we qualified for improvements for health reasons (not on benefits). I am so glad I contacted them. Sarah Dayus is amazing. She kept in contact with me every step of the way. Work starts today (four months since I first applied). Hopefully, we will be warm this winter for the first time in 48 years and it is due, in no small part, to Sarah’s proactiveness.
30 octobre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Jane! Sarah is one of our most experienced Grant Consultants, and we never tire of hearing about the great service that she's providing to her clients. It's really important that our Consultants maintain regular contact for the more protracted applications. Thank you for letting us know that Sarah provided this feedback for you at each stage. Wishing you all the best in your soon to be energy efficient home!
RESG
Thank you Sarah
I cannot thank Sarah Dayus enough for the support and information she has provided me with. Sarah had been so lovely and kind from the first time we spoke and had gone to a lot of effort to help me and reassure me during the process of acquiring heating for my property. I would recommend her and the rural energy saving grant to anyone! Thank you Sarah I am beyond thankful and think you are incredible!
28 octobre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Hannah! It's fantastic to hear that Sarah is providing excellent support and reassurance to our clients. This is really important to us. Please do share the details of our service with friends and family who may also benefit from the grant. We also provide a reward scheme for all successful referrals :) Best wishes, RESG
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience Charlotte :)
Our team pride themselves on a quick turnaround on all communications, and we like to book surveys the same day as the enquiry where we can! We're pleased to hear you found our service helpful and wish you all the best. RESG.
A 5 star company
From the moment I contacted RESG I was impressed by their customer service which was efficient yet incredibly friendly. Sarah, my advisor was amazing from the word go and guided me through each step of the process with warmth and understanding. The whole process of applying to actually being awarded the grant has taken less then 3 months and was much more straightforward than I’d imagined it could be!
I can’t speak more highly of the company and Sarah in particular. They must have a very big office to park her wings… 😊
4 octobre 2024
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Jayne 🙂
That's a really great turnaround from application to to being awarded the grant! Sarah is one of our most experienced Grant Consultants, and we're always happy to hear that she continues to provide an excellent service to our clients. Please don't hesitate to reach out if you're interested to join our Rural Energy Community to help spread the word and help others. Best wishes, RESG.
A Great Service
Sarah made the process easy for us from the very first point of contact. She supported us through the stros and kept us informed.
Our surveyor listened to us and answered our questions.
Our installation has started within 8 weeks of our initial contact. We were fortunate that our council was prompt in their area.
25 septembre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience, Sue :)
It's great to hear that Sarah made the process nice and easy for you, and that you found the surveyor really helpful! 8 Weeks is a great turnaround from consultation to installation for the local council route. We're always working to improve the turnaround for this type of referral. We wish you all the best in your more energy efficient home this winter, and thank you for choosing Rural Energy Saving Grants!
Swift and easy experience from…
Swift and easy experience from application through to approval and installation. Cannot fault the team, helpful and friendly, making everything simple from start to finish!!
24 septembre 2024
Réponse de Rural Energy Saving Grants
Hi Joanne, thank you for taking the time to leave a review of your experience :) This helps us to keep track of the service that our team are providing, and it's lovely to learn that Louise and the rest of the team were helpful and able to help you secure the full grant! Wishing you all the best in your more energy efficient home this winter, RESG.
Rural Energy, my experience in getting the grant
Sarah was really helpful throughout the process, always keeping in touch with progress and by being available for any questions.
12 septembre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Ms Heard :) We're delighted to hear that Sarah kept in regular contact while progressing the grant application for you. Wishing you all the best for the future, RESG.
Couldn't have done it on my own...........
To say my experience was great is an understatement. From the get go, back in February, when Sarah, from RESG, rang within the hour after my online application for an ECO4 grant. Sarah was very professional with a bubbly personality and very knowledgeable in the areas I was applying for. Sarah checked my details and assured me the best course of action was to apply for everything. If the recommended company couldn't accommodate all the ECO4 installs available, then we would go onto the next lower level, even if we went to just insulation in the loft we would get something due to my qualifying circumstances. As it was, her first recommended company took me on. Following 2 surveys, pricing, planning and funding permission etc etc, the full install is going ahead starting this week. All thanks to Sarah, who went above and beyond to keep me abreast of everything that was happening at the installers, with text and personal calls. If it wasn't for RESG, namely Sarah, my point of contact, I would be spending a very cold winter (especially now, after Govt cut backs to us pensioners) but now, I expect to be as snug as a bug in a rug. ps. The delay(s) in the application were caused by bureaucratic red tape, as is usual. THANK YOU SARAH, and thank you RESG for your Facebook post appearing at just the right time after another ECO4 installer had let me down, 5 days before installation was to go ahead.
12 septembre 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to describe your experience with Sarah, Chris! Sarah is one of our most experienced Grant Consultants, and it's fantastic to hear that she was able to contact you so quickly and remain as your consultant throughout the process all the way to installation approval.
We're sorry to learn that the process was so protracted for you. The delays in various aspects of an application (often caused by compliance requirements and checks) is something that we're constantly working to improve with the relevant third parties.
RESG offers cash rewards for all successful referrals - so if you'd like to become part of our Rural Energy Community and help us spread the word and help more people like yourself, please let your Grant Consultant know and we will provide you with a unique referral code to track your referrals :) Wishing you all the best in your more energy efficient home this winter and thanks again! RESG
Rural Energy Saving Grant scheme
We want to thank you for your help and support with our application for a Rural Energy Saving Grant. With your guidance the process was straightforward way beyond our expectations.
You were quick to get back to us with answers and there to advise and steer us through. Decisions were made swiftly and in no time at all we were delighted to hear that our application was successful. We couldn't have done it without you. Thank you for your positivity, calm demeanour and for prompt responses to even the daftest questions!
A few days after being informed the bid was successful the scaffolders were on site. The asbestos surveyor is coming two days later and the PV installers are starting work on day five. Not bad at all!
The upshot of all this is that, despite health issues, we will be able to stay in our home longer than we thought possible. Energy use will be more sustainable and affordable, and the house will be warm, I can't wait!
What an amazing scheme.
Thank you so much
11 septembre 2024
Avis spontané
Réponse de Rural Energy Saving Grants
Hi Carmel, thank you for taking the time to leave a review of your experience :)
It's lovely to hear that your Grant Consultant Sarah was able to help you acquire the grant so quickly, as often it can take time to seek all the necessary approvals and documents in order to approve an installation. We're happy to have been part of this process for you!
RESG offers cash rewards for all successful referrals - if you'd like to become part of our rural energy community and help us spread the word and help more people like yourself, please let your Grant Consultant know and we will provide you with a unique referral code. Wishing you all the best in your more energy efficient home this winter! RESG
Absolutely amazing
Absolutely amazing, didn’t think I would qualify for funding but gave it a go, application was simple and straightforward , communication was brilliant, super friendly team. Sarah especially was fab , And I qualified ! Thank-you so much
30 août 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to review your experience with Sarah, Christopher! It's lovely to hear that the application was made easy for you and that Sarah stayed in touch throughout the process. Wishing you all the best for the future, Team RESG :)
After getting in touch with Rural…
After getting in touch with Rural Energy Savings Grants i had a call back from Sarah, my advisor. She was really helpful, keeping me informed as to what was going on and quick and responsive to any questions.
Overall she took a lot of the stress out of the process, and would highly recommend her and the company
Ben
23 août 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Sarah, Ben :) This really helps us to ensure that our Grant Consultants are maintaining an excellent service for our clients.
Don't forget, we offer rewards for all successful referrals. So if you'd like to become part of our Community to help others receive the grant funding, please get in touch with your Grant Consultant to find out more! Best wishes, Team RESG.
Fantastic service!
From the very first communication everything was courteous, efficient and without fuss. Sarah responded quickly to messages and phone calls. Surveys were set up, dates and times arranged and adhered to. I can 100% recommend this company. Thank you so much Sarah.
21 août 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to let us know about your experience with Sarah, Gail :) Wishing you all the best with your more energy efficient home! Team RESG
I need to discuss with the about the…
I need to discuss with you about the certain contractors you pass the work onto to fulfil the eco4 project - as a matter of urgency
16 août 2024
Avis spontané
Réponse de Rural Energy Saving Grants
Update - Dear Rebecca, our team have made multiple attempts to reach out to you however have been unable to make contact. We have spoken with the installation team and it appears that everything is ok, however we would like to speak with you in order to make sure you're now happy.
Original response - Hi Rebecca, thanks for your message. A member of our team will reach out to you first thing on Monday morning. We'd be grateful if you would send us an email with the details to clientservices@ruralenergysavinggrants.org. If there's a problem, we really appreciate the opportunity to resolve this for you as quickly as possible. Thank you for taking the time to reach out to us. Best wishes, RESG.
Sarah was absolutely fantastic
Sarah was absolutely fantastic, she talked me through every step of the process and worked incredibly hard to make sure that I understood this process.
I can't thank her enough for her help.
14 août 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to review your experience with Sarah, Kathryn! It's fantastic to hear that she communicated the process effectively for you. We're so pleased to hear this. Don't forget that RESG offer cash rewards for all successful referrals made to us, so please do share Sarah's details with your neighbours, friends and family if we might be able to help! Best wishes, RESG.
Very efficient and friendly
Louise and her colleagues were always prompt to reply to queries and made the application process as straightforward as possible. Looking forward to seeing how the work progresses
30 juillet 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Louise and the team Lindsay :)
Don't forget that we offer vouchers and rewards for all successful referrals of friends and family! Wishing you all the best for the future! Team RESG.
So easy
So easy, Sarah was so helpful, she followed everything up, to ensure a outcome.
25 juillet 2024
Réponse de Rural Energy Saving Grants
Thank you for reviewing your experience with Sarah, Jean! It's fantastic to hear that Sarah followed up with you at each stage to make sure you received the funding. Sometimes the process can feel slow due to the document requirements, so our small team endeavour to keep you in the loop at every step :)
Wishing you all the best for the future.
Team RESG
Painless, prompt and proficient.
Louise was really helpful and very informative, keeping us updated during every step of the way. The process has been painlessly smooth and very speedy. Glad to say that we’ve been approved for funding and installation is to commence as quick as next week. Feel like we’ve won the lottery. Excited to say the least.
25 juillet 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of your experience with Louise, Karen! It's great to hear that she was able to keep you updated through the process and tat you've now been approved for the full funding 🙂
Wishing you all the best for the future, Team RESG.
Process seemed Complicated but wasn't!
Process seemed Complicated but wasn't, Lucy and the office team made the whole process very simple. Waiting for work to start, but can't fault the process.
18 juillet 2024
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review of Lucy and our team, Aidan! It's fantastic to hear that we were able to make the process nice and simple for you. Wishing you all the best for the future, Team RESG.
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