Booked spray tan at home and was so impressed with the service. Heidi was super professional, made me feel so comfortable and it was all smooth, booking, paying and communication.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Booked spray tan at home and was so impressed with the service. Heidi was super professional, made me feel so comfortable and it was all smooth, booking, paying and communication.
L'entreprise a répondu
Terrible customer service. I booked a same day appointment and wanted to change it within an hour because of an emergency and they would allow me to do so. Unfriendly and unaccomodating and I will nev... Voir plus
L'entreprise a répondu
Started using Ruuby after the first lockdown and have used them ever since. Really user friendly app, their concierge service is so friendly and helpful! Everyone has been so pleasant, it’s mu... Voir plus
Use Ruuby’s for a long time, got the black teir account! Came across Ruuby’s via friends of mine that played at Chelsea FC Health Spa & frequently use the Hurlingham Club. All therapists are great a... Voir plus
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
6A Addison avenue, W11 4QR, london, Royaume-Uni
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always have a great experience when I use Ruuby! Usually do a manicure - great technicians, friendly, on time and do a fab job! Highly recommend!
Ruuby is an incredible resource for any woman to have at her fingertips!! From waxing, to blowdries and massages I have never ever been disappointed with the service I received.
Ruuby therapists are incredibly professional and the service feels so elevated compared to their competitors.
I had a great hairdresser, who was very friendly and did my hair exactly how I asked her to and it stayed in all day! Which rarely happens with my hair. Could not recommend enough
This company is an answer to prayers. You can get virtually any treatment you want in the comfort of your home. I regularly have a manicure and pedicure! My hair is regularly cut and I have ventured into the world of massage! I can plan business phone calls and other appointments around it!
Thank you Ruuby
The app is really easy to use and the therapists are always brilliant. Highly recommend.
I asked Ruby to recommend a masseuse and I got recommended Foulah. She had a lovely manner and was intuitive within the session. It was fantastic.
Absolutely love Ruuby. Have used for massages, facials and nails and all have been fab. The Dr. Sturm glow facial in particular was absolutely amazing while I was pregnant and love the collaborations they do with brands such as Bamford and Dr. Sturm.
Ruuby is the ultimate beauty and wellness solution for a busy working mother! I use them for everything! Nails, waxing, massage, make up… and all at my convenience, without having to leave the house! Amazing! The concierge team will always find a solution that works… I can’t recommend them highly enough! 🙏🏼
The Ruuby app and therapists are always reliable. Booking a massage, facial, nails, or wellness treatment is seamless and I’ve found the therapists very good at messaging within the app if they are on their way or running late. Really like being able to read previous customer reviews as well.
Amazing app! They stepped in at the last minute to do my hair on my wedding day and it looked amazing. Thank you guys
Fantastic services - highly recommend. All the therapists are extremely professional and lovely.
I love Ruuby! All of the treatments I have had have been amazing and the therapists are always friendly. They offer a huge range of treatments from hair to skin, nails, wellness etc.
I used Ruuby several time now, I never been disappointed or let down.
All the therapists were very professional, skilled and came fully equipped.
I would recommend 100% and will definitely book again!
Thank you Ruuby
I always use Ruuby for Spraytans / makeup / hair styling as I get the best service, the staff are professional and the treatments are flawless. I wouldn’t go anywhere else now. Definitely recommend 100%
I am using the app all the time especially for my mani /pedi treatments and they never disappoint. The therapists are very professional and I love having them pamper me.
Absolutely brilliant. Love the convenience of having treatments done at home. Would highly recommend!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.