Booked spray tan at home and was so impressed with the service. Heidi was super professional, made me feel so comfortable and it was all smooth, booking, paying and communication.
L'entreprise a répondu
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Booked spray tan at home and was so impressed with the service. Heidi was super professional, made me feel so comfortable and it was all smooth, booking, paying and communication.
L'entreprise a répondu
Terrible customer service. I booked a same day appointment and wanted to change it within an hour because of an emergency and they would allow me to do so. Unfriendly and unaccomodating and I will nev... Voir plus
L'entreprise a répondu
Started using Ruuby after the first lockdown and have used them ever since. Really user friendly app, their concierge service is so friendly and helpful! Everyone has been so pleasant, it’s mu... Voir plus
Use Ruuby’s for a long time, got the black teir account! Came across Ruuby’s via friends of mine that played at Chelsea FC Health Spa & frequently use the Hurlingham Club. All therapists are great a... Voir plus
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
6A Addison avenue, W11 4QR, london, Royaume-Uni
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ruuby is the best invention ever! Incredible service straight to your door. I have my go to therapists who deliver time and time again. Thank you for making my life so convenient!
Love Ruuby it’s my go to for anything beauty - 👌🏾
Ruuby is my go to app and I absolutely love it. Ruuby is there whenever I have a last minute emergency; hair, nails or waxing, and equally I love it for a relaxed evening massage. All the therapists I’ve used have been invariably polite, and just fantastic. I haven’t been to a salon in months and that’s testament to ruuby. Thank you!!
Exceptional service in the comfort of your own home. Have been a regular user of Ruuby for years. Absolutely LOVE it!
Ruuby is the best at home beauty service in London. Nora is a tremendous masseuse!
Ruuby is an exceptional service and one I use regularly. Their therapists are super professional, always on time and take the utmost care.
Ruuby’s therapists come to your house whenever you need them! Everyone i’ve booked so far has been super friendly and professional! Fab experience, thank you
Trust the bad reviews. Awful experience with a “top rated” makeup artist and just the worst customer service. Avoid!
I went for a test to work at Ruuby which I did not pass.
I had to do the test with Alex(Alexandra).
I could see over the mask her rage eyes expression.
She looked for the little wound to poke arround and make it big .
I am not a perfect professional but my score where I work in is 4.9,so I must not be that bad.
Alex made up what her imagination made her to see .
Alex behaved as does the worst type of client that you can find and treated me as a bad professional
Was very bad luck find with someone like her .
I will go where I am respected and valued ,far of toxic people.
My favorite app of all times Love Nicky for waxing and Natasha for makeup
I’ve tried so many “highly rated” massage therapists and lash artists in the ruuby app and I after each one I’ve been disappointed. I don’t find the quality of service high. After having a very bad experience with a lash artist I have decided that I have finally decided I will no longer use the service after giving them multiple chances.
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