I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... Voir plus
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Lisez les avis des autres
I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... Voir plus
A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... Voir plus
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... Voir plus
À propos de l'entreprise
- Magasin d'articles pour camping-cars
- Magasin de matériel de camping
- Magasin d'équipements et accessoires nautiques
- Concessionnaire de camping-cars
- Magasin d'articles pour remorques
- Magasin d'accessoires pour poids lourds
Écrit par l'entreprise
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
Coordonnées de contact
Registered Office: 1201 Orange Street, Suite 600, 19801, Wilmington DE, Etats-Unis
- 877-223-0343
- rvpartshop.com
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The item I purchased was on backorder
The item I purchased was on backorder. I requested a refund after 3 weeks. I was given the run around and still haven't gotten a refund. Terrible way to do business.
We were able to find what we needed…yes
We were able to find what we needed without difficulty and was delivered in a timely manner.
One suggestion - better tracking would be helpful.
The folks were terrific and very…
The folks were terrific and very helpful. Unfortunately, the plastic container with a gallon of roof paint arrived, twice, opened and spilled.
Order came as described worked as it…
Order came as described worked as it should. Delivery was fast. Would order from them again.
I'm happy with the shopping experience.
Easy to order. Correct part arrived. I'm happy.

Réponse de RV Part Shop USA
The technician I spoke to had the…
The technician I spoke to had the technical knowledge of products and application. He was able to answer all my questions & you had the product in stock.

Réponse de RV Part Shop USA
Took a couple weeks to get but I do…
Took a couple weeks to get but I do live in Alaska.. the packaging was not great and the glass shelf has chips on corner and side.. could have been packed better and the usps bent to corner of package, so probably why it chipped… other wise ok but I ordered it because my other shelf was chipped.. now I have 2 chipped shelves.. lol

Réponse de RV Part Shop USA
Placed order online
Placed order online. I was called before part was mailed to be sure that the correct one was shipped. Price was a lot cheaper than others we found online.
incorrect inventory
Was listed in stock, when ordered was told not in stock and on backorder. 3 weeks later still no part. Cancelled order and waiting on refund.

Réponse de RV Part Shop USA
Awning motor cap
Honest and up front about not knowing when the part would come in. Ended up arriving much sooner than we thought. The awning cap is a common and simple piece, yet many charge way more than RV part shop. Shipping was way more than it should have been (only reason for 4 stars). Still, it was the best deal and quick delivery of an ordered part.

Réponse de RV Part Shop USA
Lance parts
Just the part I needed for my Lance. Prompt service and the part arrived in excellent condition. THANK YOU. Lance has been difficult to get needed parts. Excellent job

Réponse de RV Part Shop USA
Get your information in order!
Get your information in order!
I am NOT Albert Roberge as I have told you at least 3 times, asking you to remove my email address from your lists.
I have no idea about how you deal with your own customers, but you are really annoying me with these constant emails.
Easy website..parts arrived sooner than…
Easy website..parts arrived sooner than anticipated..Great place to shop.

Réponse de RV Part Shop USA

Réponse de RV Part Shop USA
part is on back order with no date for…
part is on back order with no date for arrival given

Réponse de RV Part Shop USA
You allowed my order to be placed for…
You allowed my order to be placed for an item that you could not deliver. I quoted this repair to my customer then had to tell them that the repair could not be done because you canceled my order. Very poor service and I will not use your company ever again

Réponse de RV Part Shop USA
Very helpful after I ordered a wrong…
Very helpful after I ordered a wrong part and needed to order the correct part and return the incorrect.

Réponse de RV Part Shop USA
The part I ordered didn’t.work for my application.
The part I ordered was for the fridge, however, I have an older model of this fridge. This part didn’t work for my application.
Has the little things right.
I had a lot of trouble finding the obscure little plumbing part I needed. These folks not only had it, but delivered quickly for a decent price. Thank you!

Réponse de RV Part Shop USA
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