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Lisez les avis des autres

Noté 5 sur 5 étoiles

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Voir plus

Noté 4 sur 5 étoiles

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Voir plus

Noté 5 sur 5 étoiles

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Voir plus

Noté 5 sur 5 étoiles

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

Informations provenant de diverses sources externes

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Coordonnées de contact

  • West Coppice Road 2, WS8, Brownhills, Royaume-Uni

  • safejawz.com

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(227)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

It's a waste of time

It's a waste of time, energy, and money. The product I ordered never arrived, and customer service doesn't respond to emails, so I can forget about getting a refund. I strongly advise against using this company.

16 décembre 2025
Avis spontané
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

Really sorry to hear you had this experience, this is not usual. Please do reach out and we will make sure you receive your product.

Best,
Ewan - Co-founder & CEO

Noté 1 sur 5 étoiles

Totally disappointed

Totally disappointed, I chose this brand as it says that delivery is within 1-3 working days, I bought it on monday and is friday now. I'm currently waiting 5 days, I needed mouthguard for this week and I don't have it neither any reply from the company. I sent 2 emails on 2 different email addresses just in case and no respond also nobody replied on online chat. Very disappointed. I don't recommend to rely on this company as they don't send it on time and if you really in hurry you may end up with no mouthguard.

9 janvier 2026
Avis spontané
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

I'm saddened to hear you've had this experience. Please do reach out and we will ensure you have your product or refund.

Best,
Ewan - Co-founder & CEO

Noté 1 sur 5 étoiles

quality of product and customer service

I emailed the company about an issue I had with My order and the quality of it as I was upset and I’ve gotten no reply back this is really upset me it’s been 4 days now since

11 décembre 2025
Avis spontané
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

Really sorry to hear this, I believe this issue was resolved and hope you are happy with the outcome.

Best,
Ewan - Co-founder & CEO

Noté 1 sur 5 étoiles

Absolutely the worst customer service…

Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..

2 septembre 2025
Avis spontané
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

Hi Jacques,

Really sorry you've had a bad experience. I've looked into the conversation and agree it fell short. There was an error with the order tracking system which didn't help and then you were left waiting too long for an answer.

This morning I've used this example to prompt some updated training for the team and, whilst we locate your order I have requested that we refund your order regardless, and you can keep it when it arrives.

I'm sorry your experience fell short this time. I can assure you we are as reputable as they come and hopefully you will trust us again in the future.

Best, Ewan - CEO/ Co-Founder

Noté 1 sur 5 étoiles

Absolutely appalled by this fraudulent product

Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds

23 juin 2025
Avis spontané
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

Hi Finlay, Sorry you didn't have a good experience with the product. Have you reached out to us? I can't see anything from you. If you just asked for another we would have sent one, that's why we offer our perfect guarantee. Sometimes things go wrong, no need to stress or waste your money, we'll always replace :) Best, Ewan - Co-Founder

Noté 3 sur 5 étoiles

Wouldn't fit

I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.

2 avril 2024
Noté 1 sur 5 étoiles

Waste of money

Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.

Waste of money. Not happy.

5 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Rugby mouthguards

Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you

17 juillet 2023
Avis spontané

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