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Lisez les avis des autres

Noté 5 sur 5 étoiles

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Voir plus

Noté 4 sur 5 étoiles

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Voir plus

Noté 5 sur 5 étoiles

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Voir plus

Noté 5 sur 5 étoiles

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

Informations provenant de diverses sources externes

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Coordonnées de contact

  • West Coppice Road 2, WS8, Brownhills, Royaume-Uni

  • safejawz.com

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(227)

104 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Ordering was easy and straightforward, and delivery was fast. I had previously had an issue with my previous order and this was dealt with professionally and very quickly too!

1 février 2023
Noté 2 sur 5 étoiles

Bought at dentist for my 13 year old…

Bought at dentist for my 13 year old son to protect his braces
Couldn't mould it properly on 1st attempt so put them in hot water for 2nd attempt and it went so out of shape that he couldn't do anything with them
With the price we paid for this I wouldn't recommend this product to any young children to use as you only get one attempt and if you don't succeed you throw it in the bin

6 mai 2023
Avis spontané
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Réponse de SAFEJAWZ

I'm very sorry to hear you had trouble fitting our Ortho Series. Our products are all remouldable, but if you do struggle to get a good fit after multiple attempts we have a perfect fit guarantee so you don't need to worry about losing out. Please get in touch for more details.

Thanks, Ewan - Co-Founder @ SAFEJAWZ

Noté 1 sur 5 étoiles

Buy a real mouthguard, not this

The mouthguard was ruined as soon as it was put in the washer. They're not melt resistant. Buy a different product. Also, it doesn't absorb impact all that well.

6 janvier 2023
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Réponse de SAFEJAWZ

I'm sorry to hear you had that experience with your SAFEJAWZ Mouthguard. Our mouthguards need to soften in hot water to create a good fit, they are also remouldable if you didn't get a great fit first time. Failing that, we have a Perfect Fit Guarantee so if you get in touch we can just replace it for you, no biggie.

Not sure what makes you believe it doesn't absorb impact all that well, I can assure you that with more than 500,000 units sold, we're yet to have any complaints of teeth damage.

Best regards, Ewan - Co-founder @ SAFEJAWZ

Noté 1 sur 5 étoiles

I can’t get it to fit my mouth despite…

I can’t get it to fit my mouth despite putting in boiling water no big deal it is what it is 🙏🙏🫶🫶

5 janvier 2023
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Réponse de SAFEJAWZ

I'm sorry to hear this. Please note that our mouthguards are remouldable, so you can tr again. But also, we offer a Perfect Fit Guarantee, so if you don't get a good fit, we'll replace it for you, no dramas :)

Best regards, Ewan - Co-founder @ Safejawz

Noté 1 sur 5 étoiles

Why do advertise custom made…

Why do advertise custom made Mouthguards and you actually do not manufacture custom made Mouthguards?

23 mars 2023
Avis spontané
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Réponse de SAFEJAWZ

Hi Andy, I'm sorry for your disappointment. We stopped our custom-fit mouthguard service last summer and as far as I'm aware we are not actively promoting this service. If you have seen it advertised somewhere I apologise, could you please send more information to ops@safejawz.com so we can remove if necessary. Best, Ewan Jones - Co-Founder @ SAFEJAWZ

Noté 5 sur 5 étoiles

Lasts well, intimidates your opponent

I have had a safejawz mouth guard for 4 years. It was easy to mould and fit really well. I bought two for my kids for their martial arts class. The delivery time was good for coming across the globe and other kids are intimidated by their pointy teeth. The 6 year old did bite through the first layer of the guard when we were moulding it. Luckily the second layer held and the guard is still usable.

1 décembre 2022
Noté 1 sur 5 étoiles

Never order from here slow customer service

Made an accidental order emailed them in the same 10min took 3 days to respond then I emailed them another two times they still haven’t resolved the issue I wanted to return my product £20 may not be a lot to some people but in a cost of living crisis it is for me also feels like they are ignoring me on purpose

10 février 2023
Avis spontané
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Réponse de SAFEJAWZ

Hi Rayan, I'm very sorry to hear you're unhappy with how your issue has been dealt with. I have looked into your case and can see that by the time you emailed to let us know of your order error, the order had already been dispatched. You emailed on Friday and my team replied on Monday, the next working day, to advise that as we had dispatched the order you would need to refuse the delivery or send it back to us for us to refund. We explained how this would work and have not heard back so I am unsure why you feel ignored? Please do let us know if the parcel has been returned as as soon as it is received we will be able to issue a refund. Best, Ewan - Co-founder @ SAFEJAWZ

Noté 1 sur 5 étoiles

Would give 0 stars if possible

Would give 0 stars if possible. Order not supplied and when chased have just been ignored. Avoid- waste of money, awful service.

11 février 2023
Avis spontané
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Réponse de SAFEJAWZ

Hi Sophie, I'm sorry to see this. I have checked our system and see your order was despatched promptly and don't see any emails or social media messages from you. Could you please contact hello@safejawz.com so we can resolve any issues and locate your order if it has not been received. Thanks, Ewan - co-founder @ SAFEJAWZ

Noté 5 sur 5 étoiles

First class

Excellent service. Package was lost by Royal Mail. Kindly sorted out by Sfaejawz immediately.

2 juillet 2022
Noté 5 sur 5 étoiles

Great product. Great service!!

Ordered a custom made gum shield from safejawz. Very straight forward to use the impression kit and the option to choose your own design was really cool. My gum shield arrived very quickly after I sent the kit off and was kept up to date with the details of my order. Great quality product! Would highly recommend them to anyone.

3 août 2022
Noté 5 sur 5 étoiles

Excellent service and product

Ordered before reading reviews and was left quite worried after the mixed reviews but my personal service was excellent. Ordered the nitro anti gag gum shield. Got a confirmation email straight after the order. Day after got a delivery email saying it was out. Received my gum shield 2 days after ordering. Easy to mould and fits perfect. Gagged for about 3-5 minutes after re shaping so thought I’d be done over there but after this 5 minute period I haven’t since.

Good product, would recommend this company!

23 juillet 2022
Avis spontané
Noté 3 sur 5 étoiles

Mouth guard perfect fit all good with…

Mouth guard perfect fit all good with it, just had issue with 1st mould, they made it with wrong print on it, they asked me to pay original price for 2nd one, i said no and waited for my mouth guard, they sent 2nd mould kit so i made it and sent it back to them, so i got my mouth guard in around 40 days from start (1st). Like i said good quality product just little mistakes by there end.

5 juillet 2022

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