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Lisez les avis des autres

Noté 5 sur 5 étoiles

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Voir plus

Noté 4 sur 5 étoiles

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Voir plus

Noté 5 sur 5 étoiles

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Voir plus

Noté 5 sur 5 étoiles

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

Informations provenant de diverses sources externes

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Coordonnées de contact

  • West Coppice Road 2, WS8, Brownhills, Royaume-Uni

  • safejawz.com

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(227)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very good product

Had initial problems with the gumshield but the team resolved this quickly. Be aware that delivery can be longer that what's stated. Overall very happy with the gumshield and final fit.

3 mai 2022
Noté 1 sur 5 étoiles

Lost my mould and advised me to send it…

Lost my mould and advised me to send it recorded next time out of my own pocket rather than there own postage that’s meant to be included. Website is also misleading about delivery times. Got refunded and used a competitor with far better service.

22 avril 2022
Logo de SAFEJAWZ

Réponse de SAFEJAWZ

I'm sorry to hear about your experience Jack. It's really unfortunate that your impression never got to us. As Heather explained this is out of our control and the next impression probably would have got to us fine but to be sure you could have sent it tracked.

Instead you requested a refund and we issued this the same day, absorbing the loss of the impression kit and initial postal.

I'm pleased to hear you found a quality mouthguard elsewhere and hope it serves you well. Hopefully you will consider us in the future.

Best,
Ewan - Co-founder @ SAFEJAWZ

Noté 3 sur 5 étoiles

VERY slow

Posted my impression kit back 11 days ago and was told it could be 10 working days before it even gets into the lab and I get confirmation of this, I expected for the cost of the item this would be quicker. Still awaiting confirmation they even have it.

21 avril 2022
Avis spontané
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Réponse de SAFEJAWZ

I'm sorry you're unhappy with the wait. Unfortunately, the delivery time for your impression to get to us is out of our control. But you will hear when it is received and then the mouthguard should be completed as soon as possible.

Best, Ewean - Co-Founder @ SAFEJAWZ

Noté 1 sur 5 étoiles

Don’t waste your money

Don’t waste your money, ordered two gum shields and a case. Only one gum shield got delivered and wasn’t even sealed properly (not very hygienic) and the case was bashed.
Disappointed as this was my first order from safejawz and the last.

12 avril 2022
Avis spontané
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Réponse de SAFEJAWZ

I'm really sorry to hear about your bad experience, please do get in touch with us directly and we will get the issues with your order resolved.

Noté 1 sur 5 étoiles

Would've been zero stars if you could…

Would've been zero stars if you could give it trying to get refunded is a joke no replys to email complete joke

11 avril 2022
Avis spontané
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Réponse de SAFEJAWZ

I'm sorry to hear you haven't been happy with the service. I can see that my team spoke with you a lot and managed to fast track production for you to try to get it to you for your fight. I can't see any refund request in the message history though. Please do reach back out to us directly if you have any other queries.

Best, Ewan - Co-founder @ SAFEJAWZ

Noté 5 sur 5 étoiles

Great experience

Costumer support is really helpfull, the products are excellent. Very happy to be part of this community. Going to use their services again.

23 février 2022
Noté 5 sur 5 étoiles

Excellent Product

This an excellent product and I’m really impressed. I bought an off the shelf shield for boxing it actually moved a lot, didn’t hold in place and nicked a frenulum in my mouth. The Safejawz locks perfectly in place. Cant recommend enough and would definitely buy again. The custom shield is worth every penny.

13 février 2022
Noté 5 sur 5 étoiles

Heather your a superstar …

I’d just just like to say a massive thank you to Heather at Safejawz who has gone above and beyond for myself when ordering a new mouthguard, I had a request to make and she answered every last question and made sure everything was sorted.

I’d honestly say I’ve bought two mouth guards from Safejawz now and I wouldn’t go to any other company than them for there amazing standards of work.

Thank you Heather and to everyone at Safejawz for your quality work and customer service.

9 février 2022
Avis spontané
Noté 1 sur 5 étoiles

I would not recommend Safejawz

I would not recommend Safejawz. Their website was very misleading in terms of delivery timescales (only once an order has been placed do they then realign your expectations) and the colour of the product was nothing like how it appeared on-screen (see profile pic) - far from ideal when buyers are looking to match their mouth guards with their team colours. Their Customer Service Team made no attempt to alleviate any concerns raised. Not impressed.

20 janvier 2022
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Réponse de SAFEJAWZ

I'm really sorry you found this. My team know to do everything they can to resolve customer concerns. We do try to keep our timelines aligned across platforms, but when updating regularly this can cause a difference between what you read in different places.

Thank you though for taking the time to feedback, it's really valuable.

Best, Ewan - Co-founder@ Safejawz

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