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Lisez les avis des autres

Noté 5 sur 5 étoiles

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Voir plus

Noté 4 sur 5 étoiles

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Voir plus

Noté 5 sur 5 étoiles

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Voir plus

Noté 5 sur 5 étoiles

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

Informations provenant de diverses sources externes

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Coordonnées de contact

  • West Coppice Road 2, WS8, Brownhills, Royaume-Uni

  • safejawz.com

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(227)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never did recived my item dont buy be…

Never did recived my item dont buy be aware

7 janvier 2022
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Réponse de SAFEJAWZ

Hi Kamil,

I am sorry for the delay you experienced, as my colleague explained to you this was due to a covid outbreak and the Christmas break. You would have been receiving your mouthguard this week if you had not requested a refund, which we actioned promptly for you.

Best, Ewan - Co-Founder @ SAFEJAWZ

Noté 1 sur 5 étoiles
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Réponse de SAFEJAWZ

I'm sorry there was a small delay over Christmas but can see that your item was posted on Wednesday so hopefully you will receive that today.

Best, Ewan - Co-Founder @ SAFEJAWZ

Noté 5 sur 5 étoiles

Superb!!

A superior, exceptionally well made product.
Customer service was prompt & efficient.
Highly recommended.

5 janvier 2022
Noté 3 sur 5 étoiles

Good, but not as good as O Pro

The delivery was awful. Took absolutely ages. Feel like it’s quite difficult to fill the mouthguard mould with the amount of putty given. Some more would make it easier and simpler. Also, there’s no protective case to send your mould back in, I’d advise getting one.

Regardless the mould came back (late- yes I know covid has a part to play in this). It was okay, it fitted better than a regular shop mould but nothing on a proper one moulded by the dentist. All in all, it fits, it works, but it’s not as good as their competitors OPro who give the same service for the same price

10 décembre 2021
Noté 5 sur 5 étoiles

The best gumshield I've ever used

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard it's easier than with any other.
Had some issues with shipping. Customer support responded instantly and effectively.
I can easily and whole-heartedly recommend safejawz.

6 décembre 2021
Noté 5 sur 5 étoiles

The best on the market. simply outstanding

The quality of this product is honestly the best on the market, I have been buying dental gumshields for over a decade and this is the best by far. a lot of posts about delivery time but you seriously do you want a fast and under quality item or do you want to wait and receive perfection I know what I would rather do! - my first ever review on a company thus proving my honest and upmost admiration for this product. will use again 5* +++

1 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Lazy company.

I placed my order two weeks ago and still not have received. On the website it says it will arrive in 7-10 days which is misleading as they mean 7-10 days from when they receive your dental impression. However is has been 12 days since they received the impression. It is not worth the hassle, competitors Will be used next time and I recommend other people use them too.

30 octobre 2021
Avis spontané
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Réponse de SAFEJAWZ

Hi Brad, we are very clear in our communications about the 10-12 working day turnaround being from receiving a useable dental impression as we cannot dictate how long it takes a customer to return their impression.

You order is now on it's 10th working day from receipt so you should expect it to go out today.

It seems strange to leave a bad review for a company when your order is still within the advertised time frames and I'm sorry you felt it necessary but hope you are happy with the finished product.

Best, Ewan - Co-Founder

Noté 1 sur 5 étoiles

I have waited for over a month now to…

I have waited for over a month now to receive my gumsheild missed important training and they have made the same mistake twice not writing my address down

18 octobre 2021
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Réponse de SAFEJAWZ

Hi Yusuf, As we have discussed, I am very sorry for this delay, although it comes from an incomplete shipping address being entered when ordering. Regardless, we have been working with you to get this resolved and to your correct address as soon as possible.

I hope you are happy with the mouthguard when it arrives.

Best, Ewan - Co-Founder

Noté 4 sur 5 étoiles

Good customer service

Good customer service, offered a 2nd mouthguard refitted for free as I wasn't happy with the fit of the first one. The company would benefit from a more robust fitting process though, clearly, there is room for errors with the postal method.

12 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

It hasn't arrived.

12 octobre 2021
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Réponse de SAFEJAWZ

Hi Jack,

I can see that you mouthguard did get to you within our usual time frames, can you let us know if there are any issues at all?

Thanks,
Ewan - Co-Founder

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