Safety Giant Avis 59

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Genuine items at great prices, almost couldn't believe it when everything I ordered came as it should, on time and all together 👍 I read some mixed reviews about this website, but overall glad I p... Voir plus

Noté 4 sur 5 étoiles

Purchased 2 pairs of safety boots as unsure of correct size. Pre-purchase support was very good and promptly provided. Sadly neither pair was suitable, so needed to be returned via a courier, but... Voir plus

Noté 5 sur 5 étoiles

After checking this site for Safety Giant, I very nearly didn't place an order due to the mainly negative reviews. The price for a pair of Dr Martens seemed too good to be true but I decided to give... Voir plus

Noté 1 sur 5 étoiles

Ordered a Christmas present from here on the weekend - realised the order was for the wrong size and emailed them within 5 minutes to request it be changed. Was advised they would notify the warehouse... Voir plus


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Excellent safety trainers

Excellent safety trainers. Very light and the bungee laces mean I can quickly slip them off when going into customer's houses. Great price too. Easy website to use. Will use this company again.

28 avril 2024
Noté 5 sur 5 étoiles

I brought steeltop cap trainers of yous…

I brought steeltop cap trainers of yous and they are brilliant quality and easy to get my feet in. Would recommend this company to anybody who's looking for any safety footwear

14 avril 2024
Logo de Safety Giant

Réponse de Safety Giant

Thank you for your review, so glad you are happy with your purchase - The Safety Giant Team

Noté 3 sur 5 étoiles

Costly if fit isn't good

Returns policy meant it cost me quite a bit on top for delivery costs of original order and returning them.

Now reluctant to order next size up in case they don't fit right either

24 mars 2024
Noté 1 sur 5 étoiles

Product looked amazing but after about…

Product looked amazing but after about two wks felt like no cushioning not comfy and wouldnt buy again very dissatisfied,i paid for my own working boots even though we get ours issued for free but there no good thats y i decided to buy my own,but never worked out in my favour

20 mars 2024
Noté 1 sur 5 étoiles

Postage is £4 AND RETURN SAME

Postage is £4 AND RETURN SAME. TARRIBLE SERVICE

15 février 2024
Avis spontané
Logo de Safety Giant

Réponse de Safety Giant

Hi sorry to hear you are not happy with our delivery and returns service, this is clearly stated on the website so that customers are aware of any charges before purchase - The Safety Giant Team

Noté 5 sur 5 étoiles

Very Pleased

After checking this site for Safety Giant, I very nearly didn't place an order due to the mainly negative reviews. The price for a pair of Dr Martens seemed too good to be true but I decided to give them the benefit of the doubt and was very pleased to receive my order promptly. A great price (even though I forgot to use the 10% off voucher I got for signing up) Wouldn't hesitate to use again.

25 août 2023
Avis spontané
Noté 1 sur 5 étoiles

In all seriousness

Title: "Sloppy Soles and Shrunken Sizes: A Circus of Safety Shoe Fiasco"

Oh, dear readers, gather around as I unveil the tragic tale of my recent encounter with a this company. Picture this: a bewildered customer, me, desperately seeking the perfect pair of protective footwear, only to be entangled in a web of misfit and rejection. Let the chaos commence!

First and foremost, I must commend this company for its impressive talent in the art of inconsistency. How marvellous it is to receive a pair of safety shoes that can only be described as the lovechild of a clown's foot and Andre the Giants slipper. I eagerly ordered a size that I believed would provide a snug and secure fit, only to receive a monstrous pair that seemed more fitting for Bigfoot himself! Bravo, my dear shoe providers, for bestowing upon me a comical spectacle of mammoth proportions.

And when I mustered the courage to confront this shoe-shaped nightmare, their refusal to rectify their colossal mistake was as baffling as a mime performing a Shakespearean tragedy. They brushed off my rightful request for an exchange, as if it were a trivial matter, and left me to ponder the enigma of their customer service skills. I found myself teetering on the precipice of laughter and despair, marveling at their audacity to ignore a customer's plea for sanity.

Alas, dear reader, my feet may never recover from the trauma inflicted by this company's antics. The very notion of customer satisfaction seems to have fled their premises, leaving behind a trail of befuddled customers clutching their swollen, aching feet. I caution you, brave souls, to steer clear of this absurd spectacle and seek refuge in the land of reputable footwear providers.

In conclusion, dear readers, if you seek the thrill of a twisted comedy and the frustration of a never-ending puzzle, by all means, engage with this safety shoe circus. But if you value your time, your money, and the sanctity of your feet, I implore you to run—run as fast as you can, far away from this calamitous company. For in the realm of safety shoes, it seems, they have become the court jesters of incompetence.

Rating: ★☆☆☆☆ (One star for the unintentional comedy, zero stars for everything else)

12 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS and terrible customer experience

Absolutely terrible company and customer experience. I ordered some safety trainers on there and realised soon after ordering that they were not steel-toe capped. I emailed within 5 minutes to ask to cancel the order, they said no?? When they arrived, I had to arrange shipping back to them myself. I literally opened the box to confirm the contents, taped it back up and sent it back. I then got an email to say there a refusing a refund because they have been worn which is a completely lie. If anything, it means their quantity check on products when leaving the warehouse is rubbish. They then sent me some pics of the sole of the shoe where I can’t see any signs of wear. COMPLETE SCAMMERS and will be reporting to Trading Standards.

12 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor experience all round

Ordered a pair of size 8 Ambler safety trainers.
What I received was a single size 5 caliper boot with a thickened raised sole along with a single mens size 10 Croc type slip on shoe.
Both had obvious signs of wear from a visual and olfactory perspective.
Company refuses to acknowledge my calls and emails to rectify.

13 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Diabolical

This company is diabolical. Wouldn’t mind the price if the quality was reasonable. The quality was shocking to put it mildly. Do not buy from this company as you will be disappointed

20 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst online shopping experience I have…

Worst online shopping experience I have had. I ordered a size 12 Timberland safety boot. They sent out a size 10. I emailed them advising the wrong size had been sent and instructions on how to swap for the size I actually ordered. Their customer service consisted of rude, unhelpful one line replies that simply put amounted to the fact they were not going to do anything. I asked for a call from a manager when I rang due to getting nowhere via email or phone. Someone rang a day later and reiterated that they could not swap for the size I ordered. I would have to send back at my own expense (£15.40) and reorder. I returned the item for a refund and ordered from a proper online retailer. My advise after this experience is DO NOT ORDER FROM THIS COMPANY.

6 février 2023
Avis spontané

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