Their online marketing (photos and description) is inaccurate. I called them out on it and they still wouldn't give me a refund. I even sent photographs of my dress and screenshots of their dress as a... Voir plus
L'entreprise a répondu
Sage and Paije
Merci de votre visite sur Trustpilot. Malheureusement, il n'est plus possible de laisser un avis sur cette page parce que le site web de l'entreprise n'existe plus. N'hésitez pas à nous contacter si vous avez des questions.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
AVOID AT ALL COSTS Don't ever ever purchase from this company. They say they don't do refunds and it's only store credit. A load of crap material and they arent a nice company to deal with. Nowhere... Voir plus
L'entreprise a répondu
This is the first time I have ever bought anything from Sage and Paije but I found the experience easy, clothing divine and prices very well priced! I can't wait to receive my new purchase!
L'entreprise a répondu
Cannot believe there UK site is not compliant with UK law to refund items. Having to file a claim through my bank to claim money back from there scam organisation as unfortunately all 3 dresse do not... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sage and Paije
Écrit par l'entreprise
Get ready to slay with us, your ultimate source for trendy, MUST-HAVE fashion finds online🌟☀️
NEW ARRIVALS
DRESSES
ACCESSORIES
FREE SHIPPING OVER $120
Fast Despatch
Get Free and Fast Shipping after order confirmation.
Coordonnées de contact
Locked Bag 5008, 2015, Alexandria, Australie
- info@sageandpaije.com.au
- sageandpaige.com.au
This dress is so pretty & flattering.
15 mars 2025
SHOCKING! AVOID!
Extremely poor quality clothing. Even worse customer service.
Received two items $100 each. Both very poor quality. One is completely faulty, frayed stitching, flawed and pulled material. Reported to customer service via the website. Without even requesting images of the faults to inspect customer service representative responded saying “too bad, so sad” basically. Will not refund and I will have to pay return shipping if I even want store credit (like I would ever buy from them again)
2 avril 2025
Avis spontané
Réponse de Sage and Paije
Hi Jazz,
Thank you for your feedback, and we sincerely apologize for any inconvenience. At Sage and Paige, we prioritize product quality and customer satisfaction.
We understand how disappointing it can be to receive an item that doesn't meet your expectations. Our team performs a thorough quality check before shipment, but if you believe the item is faulty, we are happy to assist you.
Please provide your order number or send photos of the faulty item to info@sageandpaige.com. If the item is found to be faulty, we can offer a replacement or full refund, depending on your preference.
We appreciate your patience and look forward to resolving this for you.
Laughable business model. Don’t order from here.
Not sure where to begin.
I ordered a dress, paid for expedited shipping (3-6 business days) - which was an extra $23.
Tracking never left the “ready to ship” status, I emailed customer service, their response was it’s pretty much out of their hands. Eventually they said “The typical transit time is between 4–10 business days, though this is an estimate and not a guaranteed delivery window.” so then WTF is the point of paying for expedited shipping?!
I’ve requested a refund 4x and they’ve ignored that request and tell me to continue waiting for shipping.
If this dress ever arrives, I won’t want it and I guarantee they will tell me I need to pay to ship it back only two receive store credit from a company that I’ll never want to buy from again.
Best part, I got an automated email asking me to review my dress. WHAT DRESS!?! I NEVER GOT IT!
This company is a scam. Be warned.
25 mars 2025
Avis spontané
Réponse de Sage and Paije
Hi Stefanie,
Thank you for reaching out. We sincerely apologize for any frustration or inconvenience you’ve experienced.
As mentioned on our website, we have very limited control over the parcel once it leaves our warehouse. Delivery times may be influenced by the shipping carrier, customs clearance, and other external factors. Since our warehouse is based in Australia, international shipments may require additional processing time.
We’d love to assist you further. Could you kindly provide your order number? We will prioritize checking its status and explore possible solutions for you.
We truly appreciate your patience and understanding. Please let us know how we can help.
Only offer store credit for returns!
Only offer store credit for the return of a dress that is simply too small and expect a payment to return the dress on top of that. Disgusting company. Won't be using them again. This should be illegal.
30 mars 2025
Avis spontané
Réponse de Sage and Paije
Hi Connie,
Thank you for your feedback, and we're truly sorry to hear about your experience. Customer satisfaction is very important to us.
Our return policy, which offers store credit instead of refunds, is clearly outlined on our website to ensure transparency for all customers. We understand that sizing can sometimes be tricky, and we’re always happy to assist with size recommendations before purchase.
If there’s anything we can do to help, please don’t hesitate to reach out. We appreciate your understanding and your time.
This dress fit amazing
This dress fit amazing, color was perfect. Want it in all the colors.
7 mars 2025
Very dissatisfied
Very dissatisfied. Ordered from this site for the first time and received the garment that didn’t fit, was poorly made and had to pay to send it back only to find they don’t offer a refund only a store credit. Read all the fine print with this supplier!
27 mars 2025
Avis spontané
Réponse de Sage and Paije
Hi Kim,
Thank you for your feedback, and we sincerely apologize for any disappointment. Customer satisfaction is very important to us.
Our return policy offers store credit only, as clearly stated on our website, to ensure fairness and consistency for all customers. We truly appreciate your understanding and patience.
If there’s anything else we can assist you with, please don’t hesitate to reach out—we’d love to help!
The fit and length were perfect
The fit and length were perfect! The print was gorgeous, and I loved the color. The overall fit and length are what made me love this dress!!
4 février 2025
Avis spontané
The dress is super comfy and soft
The dress is super comfy and soft! Can style it in any way you desire :).
25 février 2025
I loveeeed this dress
I loveeeed this dress, it’s so simple but elegant. The material is light weight and soft. I wish I could upload a picture
5 février 2025
Avis spontané
Loved the pattern and the fit
Loved the pattern and the fit! Customer service was excellent—very patient and answered all my questions.
17 février 2025
Very dissatisfied…
I ordered a dress that when delivered looked nothing like the picture displayed, when I contacted them to return it they told me that it isn't on them if the photos appear different to the product. Very disappointed with the service from this company.
I also posted a review on their website which still isn't displayed as obviously they don't display bad reviews
7 mars 2025
Avis spontané
Réponse de Sage and Paije
Hi Tiffany,
Thank you for your feedback, and we sincerely apologize for any disappointment you have experienced. Customer satisfaction is our top priority, and we deeply regret that the product did not meet your expectations.
Please rest assured that the product images on our website are taken with care to accurately represent the items we sell. However, we understand that lighting, angles, and screen settings can sometimes result in slight variations in how the product appears in person. We truly apologize if the item you received did not align with the image you saw online.
Please don’t hesitate to reach out if you have any further questions or concerns. We are here to assist you and would love the opportunity to resolve this matter to your satisfaction.
Was going to order 7 dresses to see…
Was going to order 7 dresses to see which I preferred but not going to now as can only get store credit when I return.
4 mars 2025
Avis spontané
Réponse de Sage and Paije
Thank you for your feedback, and we sincerely apologize for any disappointment. Customer satisfaction is very important to us.
Our return policy offers store credit only, as clearly stated on our website, to ensure fairness and consistency for all customers. We truly appreciate your understanding and patience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Horrible experience with this company
Horrible experience with this company. My order has been lost for weeks and I’ve reached out numerous times with only a robot response telling me it’s due to the recent tariffs. No refund, and no resolution. I will never order from this company again!
Update: Thank you for the robot response, I received the email as well. Yes, however my package is still showing no update or tracking on my end. I would still never buy from a company who only allows store credit for returns. Had I known this I would’ve never purchased from this company to begin with. Overall, a terrible experience for a first/last time buyer.
23 février 2025
Avis spontané
Réponse de Sage and Paije
Hi Monroe, thank you for your feedback, and we sincerely apologize for your experience. Customer satisfaction is our top priority.
We have checked your order, and it is currently undergoing customs clearance in the U.S. Due to recent government-imposed tariff policies, there has been an increased backlog at customs, leading to delays for many shipments. While this situation is unfortunately beyond our control, please rest assured that your package is in the process of being cleared.
We truly appreciate your patience and understanding, and we will continue to monitor your order closely. If you have any further questions or need any assistance, please don’t hesitate to reach out—we’re always here to help!
Do not trust Sage and Paige
Do not trust Sage and Paige. I wish I read the reviews here before purchasing from them. Their return policy is ridiculous, unfair, and greedy. I wanted a refund for a dress which doesn’t fit, but they only allow store credit. A gimmick to get me to spend more at their online store - no thanks.
Don’t shop here. There are so many other online stores to chose from, which will give you a refund should you need it.
20 février 2025
Avis spontané
Réponse de Sage and Paije
Hi Dee, Thank you for your feedback, and we sincerely apologize for your experience. Customer satisfaction is our top priority.
We are always committed to improving, and I’d like to clarify that our return policy is clearly stated on our website in bold font to ensure that all our customers have the necessary information before making a purchase.
Thank you again for bringing this to our attention. We truly hope to regain your trust.
Colour was different and cheap
Wanted to return as sites said hot pink and it clearly was not. More a dull purple and the picture was completely different. Wouldnt accept the reason for return. Will never come back here again. Also cheap make.
13 février 2025
Avis spontané
Réponse de Sage and Paije
Thank you for sharing your feedback, and I’m truly sorry to hear that the item didn’t meet your expectations.
We always strive to accurately represent our products on our website, but I understand that colors can sometimes appear differently due to lighting or screen settings. I regret that this caused disappointment with your purchase.
Could you please provide your order number? This will allow our customer care team to investigate and resolve the issue as quickly as possible.
Thank you again for your feedback, and I genuinely hope you will reconsider shopping with us in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Avoid at all cost
If I could give zero star I would. I DO NOT recommend. Product description does NOT match and they sent me an explanation on what white should look like. Customer Service as bad as the product quality. Save yourself the hassle and buy elsewhere. Order #118885
13 février 2025
Avis spontané
Réponse de Sage and Paije
Thank you for your feedback, and we sincerely apologize for your experience. Customer satisfaction is our top priority.
We always strive to provide accurate product descriptions and high-quality items, and I regret that we did not meet your expectations this time. Could you please provide your order number? This will allow our customer care team to investigate and resolve the issue as quickly as possible.
If there’s anything we can do to make this right, please don’t hesitate to reach out. We’d love the opportunity to assist you further.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.