Terroir Chocolate Avis 

Gorgeous chocs. Special treat🤗

Best chocolate ever!!!!
Amazing flavors and I can’t compare to anything that I have tried before:)
I can’t wait for Easter in the USA✨🐣

I purchased some of the 'Less than perfect' Chocolates.
I was only interested in the Beautiful Flavours! Very happy with the products I selected.
TT

Absolutely delicious chocolate. So fancy and easy ordering process. Fast delivery.

First class product and service.
From initial email, fast responses to prompt delivery I have no hesitation recommending Salt & Sugar.
My mum loved her chocolates & said they looked (& tasted) beautiful.

Salt & Sugar Art Chocolate, one of our finest Chocolatiers, make some of the UK’s finest chocolate treats.
Whether it be their unique milk chocolate pistachio bars, their white chocolate lemon bars, or their lemon verbena beautifully decorated individual bites of deliciousness, you won’t be disappointed. Every order comes lovingly packaged, and will arrive with you in perfect condition, ready to gift or consume. Can’t praise this small producer more highly.

Amazing box of chocolates, not only do they look amazing, they taste amazing. My Wife absolutely loved them.

Incredibly beautiful and lush chocolate. These were a gift for Gareth Howell, truly a chocolate connoisseur.. “Artful, creative and beautiful. These were a magnificent”

Very quick delivery and lovely presentation. Made a lovely present

Fabulous chocolates. My go to website for that special gift.

OMG these chocolates are what I’d imagine Willy Wonka to have made ❤️ absolute perfection, from the presentation and wrapping, the speedy delivery and then the chocolates. What can I say other than I wish I lived next door to the shop so I can buy them all the time. Just stunning and taste absolutely delicious, can not fault them at all. The effort and hard work gone in to making these show and are well worth the money paid. Thank you so much for existing 🥰🥰🥰

Amazing presentation. Flavours need a tweak, but that's a personal preference, but these look amazing! I'd buy again.

Beautifully presented and perfect stocking fillers

Fünf Sterne

I brought this for a Christmas present 🎁 unfortunately I have wrapped it up already and don't know what it tastes like but when they taste it I can give you a better idea sorry

Lovely product, fast delivery too. A bit of feedback though, the product could do with cellophane over the top of the chocolates whilst in transit because they were all mixed up when receiving them. Other than that, fabulous.

This is not my first time ordering from Salt & Sugar Art Chocolate.
I ordered (Create you own Box 18 Luxurious Chocolate Truffles)
The Green one as gift for my cusion birthday as she is living in UK and my cusion really liked it .
The packaging is really perfect , attention to details and the variety of flavors.
The freedom to choose also from what you love the most is a plus.
As my cusion said these Chocolate are visually amazing and it's hard hard to choose what to eat first .
I am really Grateful for Salt and Sugar for making my cusion birthday .
Thanks for being that awesome and for being part of our special occasions

These chocolates are simply just amazing. The shell is thin with the snap that you crave. Flavors just pop with flavor. It’s a must buy for everyone.

I recently placed an order that included truffles, bars, bon bons, and a pre-ordered advent calendar. While the chocolates were visually appealing, I found the flavors inconsistent. The truffles were standard, the bon bons lacked balance, and some flavors, like the cherry truffles, were underwhelming.

The bon bons box was beautifully presented but lacked an intuitive way to identify the chocolates inside, which made it harder to enjoy them fully. I also noticed the box did not include detailed ingredient information, which could be helpful for customers with dietary requirements.

There was some confusion with my order, as the advent calendar was listed as a preorder, while other items seemed marked for immediate dispatch. My invoice indicated 24-hour Royal Mail for the non-calendar items, so I was surprised when everything was delayed. When I inquired, I was directed to the FAQ section for clarification, which felt unintuitive and could have been better communicated upfront.

While the chocolates were visually appealing, I feel improvements in flavor consistency, product guides, and clearer communication, along with better customer would enhance the customer experience.

EDIT:

After receiving the owner’s response, I appreciate the acknowledgment to part of my review. However, key issues remain unresolved, particularly around product information and communication. While I understand their perspective, I believe greater attention to transparency and customer feedback is needed to ensure a truly 'exceptional' experience.

I would encourage the business to view customer feedback as an opportunity for growth and improvement. However, it can be challenging to feel that this is a receptive process when responses come across as defensive.

We bought a bag of chocolates on Saturday when we were in Beverley. They were excellent, possibly the best chocolate that I've had. Quite pricey but you really do get what you pay for and we will definitely visit the shop regularly. Tried a complimentary lemon verbena chocolate which was fab too and the Christmas boxes look lovely.