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Lisez les avis des autres

Noté 5 sur 5 étoiles

I admit I've not had any of the Mexican chocolate that I bought for health reasons. However, my experience to date with the company has been FANTASTIC. GREAT support and customer service!!! I wil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love dark chocolate and having tasted darkroom chocolate at an independent retailer, decided to order a few packs directly from the manufacturer. The chocolate arrived quickly and was well packaged... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placing the order was very easy, and delivery by Royal Mail was fast and as anticipated from the emails to me. The product, 100% Philippines, is absolutely superb and the best 100% chocolate that I h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing chocolate that is so simple yet the distinctive flavours of the different regions really stand out. I was really surprised at just how different they are and love that there are basically two... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Café servant des chocolats chauds
  3. Usine de chocolat
  4. Chocolatier

Écrit par l'entreprise

We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

507 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Placing the order was very easy

Placing the order was very easy, and delivery by Royal Mail was fast and as anticipated from the emails to me. The product, 100% Philippines, is absolutely superb and the best 100% chocolate that I have tasted.

16 avril 2026
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Réponse : Darkroom Chocolate

Thanks so much Richard - glad you're enjoyed your Pure Collection! The 100% bar is the one we're probably most proud of - it took about 4 months to perfect it...!! And we have another new 100% bar using cacao from belize in the works - launching in about 3-4 weeks time, keep an eye out for that one! Thanks again, love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Quality Product

I love dark chocolate and having tasted darkroom chocolate at an independent retailer, decided to order a few packs directly from the manufacturer. The chocolate arrived quickly and was well packaged ensuring the contents remained in perfect condition. There was also a handwritten note in the box which was a nice touch. The box fitted through the letter box which was useful.

10 avril 2026
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Réponse : Darkroom Chocolate

Thanks so much Sarah! It's lovely when people notice the effort we put in so thanks so much for the pat on the back! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Amazing chocolate!

Amazing chocolate!

17 avril 2026
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Réponse : Darkroom Chocolate

Amazing thank you!! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Mexican Lavado dark chocolate

I admit I've not had any of the Mexican chocolate that I bought for health reasons.
However, my experience to date with the company has been FANTASTIC.
GREAT support and customer service!!!

I will be going back to buy more - probably the flakes to make cocoa (now there's a sign of faith because I HATE cocoa!!).

15 avril 2026
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Réponse : Darkroom Chocolate

Thanks Alan!! Really appreciate the pat on the back - thanks for taking the time to drop us the review! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Excellent

Excellent, quick and easy to order.

30 mars 2026
Avis spontané
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Réponse : Darkroom Chocolate

Thanks David, really appreciate you taking a minute to drop us the lovely review! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

We’ve been searching for a good hot…

We’ve been searching for a good hot chocolate for some time now to serve at events, when we tasted Darkroom we knew it was the one. Best bit is that their customer service matches their great tasting product. ❤️

7 avril 2026
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Réponse : Darkroom Chocolate

Thanks Nick! Proud to be working with you and thank you for your kind words! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly. Great customer service

31 mars 2026
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Réponse : Darkroom Chocolate

Thanks Emma!! Proud to be stocked at The Tacons! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Experience the best dark chocolate

What a find! Dark chocolate at its best. I love the Indonesian and the Peru. But they are all good! Working my way up to 100% and looking forward to the launch of 100% Belize! Give them a try, you won’t be disappointed.

30 mars 2026
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Réponse : Darkroom Chocolate

Thanks for the lovely review June! And you have great taste in the more "out-there" origins like Indonesia and Peru. Yes Belize is almost perfected and will be worth the wait! Thanks again for taking the time to review us, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Wonderful dark chocolate

Wonderful dark chocolate with only 2 ingredients. The depth of flavour is amazing with such differences from each country of origin. Prompt delivery too!

27 mars 2026
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Réponse : Darkroom Chocolate

Thanks Ann! Sounds like you had fun tasting the different origins! Thanks for the order and the lovely review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

The taste experience is well worth a…

The taste experience is well worth a beginner’s guide to Darkroom. The variety gives a complex introduction across the single estate chocolates.

31 mars 2026
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Réponse : Darkroom Chocolate

Thanks Susan! We're still intrigued by how many complex flavours arise from different origins of cacao across the world! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Great service

Great service, great product. Thanks Darkroom!

31 mars 2026
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Réponse : Darkroom Chocolate

Thanks for the pat on the back Lois! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

The best chocolate around

Mike and the team are the best! The chocolate is outstanding

29 mars 2026
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Réponse : Darkroom Chocolate

(Blush!) Thanks Harry! Proud to be working with Level Ground and it's nice to be appreciated! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Amazing chocolate to be savoured

Amazing chocolate that is so simple yet the distinctive flavours of the different regions really stand out. I was really surprised at just how different they are and love that there are basically two ingredients. While they are obviously more expensive than many other brands, these are to be savoured.

26 mars 2026
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Réponse : Darkroom Chocolate

Thanks Nikki! We're also amazed by how chocolate can taste so different when made with cacao from different parts of the world.

We have to seek out specialty cacao to showcase this difference (hence the higher price) but sounds like you are loving discovering all the origins' natural flavours! (We're working on 3 new origins to be launched soon by the way)

Big big thanks for the lovely review and for supporting what we're building here! Love Mike and Nat xx 😍 🙏

Noté 5 sur 5 étoiles

This is delicious chocolate

This is delicious chocolate. It’s extremely moreish and just simply chocolate and nothing else other than sugar added. I have dietary issues and this was really good.

12 mars 2026
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Réponse : Darkroom Chocolate

Thanks so much Helen! Glad you dig our pure approach to chocolate making! Thanks for reviewing us too! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent product quality

Excellent product quality, the care put into each order is very clear. They’re also great people to chat to, there’s so much passion behind these guys and they absolutely deserve your money.

12 mars 2026
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Réponse : Darkroom Chocolate

What a lovely review Jett! Big thanks for the order and for appreciating the heart & soul that goes into this! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

The orders are processed quickly

The orders are processed quickly. The package is good. Email confirmation of order is good and email for shipping. The chocolate is excellent quality
Bill

9 mars 2026
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Réponse : Darkroom Chocolate

Big thanks Bill! So glad you enjoyed, and thanks for appreciating the effort we go to running a tight ship here! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Prompt delivery, lovely taste

Prompt delivery, lovely drinking chocolate, a treat.

10 mars 2026
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Réponse : Darkroom Chocolate

Hey Sheridan glad you're happy with your drinking chocolate! Big thanks for the order and for taking the time to drop us the lovely review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

As wonderful as always

A variety of flavours arrived intact and all taste delicious. Will continue to order from this company.

9 mars 2026
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Réponse : Darkroom Chocolate

Big thanks again Gill! I think that's 15 orders you've had now in all!!! We really appreciate the support, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

I love the little note that arrives…

I love the little note that arrives with the chocolate 🍫

9 mars 2026
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Réponse : Darkroom Chocolate

Thanks Barbara! It's lovely to hear the personal touch is appreciated! Thanks again for the order and the review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

What’s not to like if you love high quality dark chocolate?

Delivered quickly and well packaged. Tasting notes on the site translate really well in to the real life experience. Very smooth chocolate given how dark it is. Thank you!

23 février 2026
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Réponse : Darkroom Chocolate

Thanks Tricia! Tasting notes are a minefield so glad ours were accurate for you! Big thanks for the order and the lovely review, love Mike and Nat xx 😍🙏

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