Darkroom Chocolate Avis 

546
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delicious chocolates as usual. I've been wanting to order more of their hot chocolate since July but the weather was too hot to send out chocolates. Fortunately by the end of August it was cool enou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was gift but I was able to share a bit! Great presentation simple but elegant and thoughtful design, beautiful details. Amazing flavour and high quality chocolate. Good tasting notes. Will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found this chocolate in the Tacons, a great little farm shop in Rollesby whilst on a short holiday. Being a dark chocolate fan I was instantly drawn to them. 2 ingredients is just amazing but marry... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to use website and order from. Products well described and factual. Order promptly despatched quickly. Informed at every stage. Not my first purchase from Darkroom Chocolate but will miss the o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Café servant des chocolats chauds
  3. Chocolatier
  4. Usine de chocolat

Écrit par l'entreprise

We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

546 avis

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5,0

Tous les avis

(546)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

darkroom is elite level chocolate!

Elite level chocolate delivered to me in just a couple of days. I no longer live in Norfolk but still love darkroom! My order was actually a gift which went down very well indeed, thank you to the darkroom team!

17 juillet 2026
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Réponse de Darkroom Chocolate

Hey Chris, thanks so much! ("Elite level" - 👊👊) You are so welcome, glad the gift was thoroughly enjoyed! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent on all levels

Delicious chocolate with a great range of tastes from the different regions. Customer service excellent and no more broken chocolate with improved packaging. Delivery is fast. Can't recommend enough :)

20 juillet 2026
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Réponse de Darkroom Chocolate

Thanks Gillian! Really happy you're enjoying everything (and the packaging changes are helping!). Tons more exciting things in the pipeline - watch this space! Thanks again for the pat on the back, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Wonderful range of ethical tasty dark chocolate

I have tried to buy ethical good quality chocolate for a long time because I believe that the producers should be supported properly and that non exploitative relationships should exist in business. Dark Room is a real find. The chocolate is absolutely delicious and each single source bar is has a genuinely individual flavour and the flavour notes do describe the bars. Delivery is always timely and always worth the wait.
The limited edition bars always add different flavour profiles.

This is chocolate to savour piece by piece. Fantastic

27 juillet 2026
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Réponse de Darkroom Chocolate

Thanks so much Andrea - sounds like you totally get where we're coming from and what we're trying to achieve here! Really appreciate the review, thank you. Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Best chocolate

First class chocolate, and its incredibly speedy delivery. What's not to love?!

16 juillet 2026
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Réponse de Darkroom Chocolate

Thanks Ella! Really appreciate the pat on the back! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Amazing chocolate

Amazing chocolate, the best ever with just simple ingredients. Everything well packaged and delivered in just a few days.

1 juin 2026
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Réponse de Darkroom Chocolate

Thanks so much Eunice we really appreciate the kind words! Delivery's not quite as quick as normal at the moment (as we wait for temperatures to dip before shipping), so sounds like you got lucky with the timings - nice! Big thanks for taking the time to review us, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

The best dark chocolate by far

I can’t imagine ordering dark chocolate from anywhere else. This is still my favourite by far, and only 2 ingredients.
I love the fact that you can order a bespoke box with your favourite bars.

16 juillet 2026
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Réponse de Darkroom Chocolate

Amazing thanks so much Sue! So glad to be your favourite dark chocolate! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Simply amazing chocolate and lovely company

I get so much out of each and every square of chocolate! Love the variety of taste experience in the range. With only 2 ingredients used you really feel you experience the true flavour of the cocoa variety used and it's so exciting to try a new one, or return to an old favourite. Lovely presentation, packaging and speed of delivery too. Great company ethics. It's magic, wonder and travel in edible form.

13 juillet 2026
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Réponse de Darkroom Chocolate

Thanks so much Shelley!! We're endlessly fascinated by how different cacao can taste from different regions so it's lovely to hear that we're not alone! Big thanks for the order and for the lovely review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent communication during the…

Excellent communication during the heatwave regarding delayed delivery. Fantastic local company and my daily self care luxury with a quality product.

29 juin 2026
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Réponse de Darkroom Chocolate

Thanks again Josephine! It's a bit of a nightmare at the moment, both for making chocolate (tempering is sooo difficult in this heat) and for sending so we really appreciate your patience. Thanks again for yet another order! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Stunning chocolate

Stunning chocolate, great service, great staff.

11 juin 2026
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Réponse de Darkroom Chocolate

Thanks so much Michael! Looking forward to working with you hopefully soon. Good luck with the launch! 🤞🤞 Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always, quick dispatch and a lovely personal message about the chocolate bars I the order. The quality of the chocolate is outstanding, I am always delighted with the new varieties. Highly recommended.

11 juin 2026
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Réponse de Darkroom Chocolate

Thanks for the lovely review and for appreciating all the effort we go to 🙏 Glad the new bars we were well received! Love Mike and Nat xx 😍

Noté 5 sur 5 étoiles

Fabulous Chocolate

Fabulous Chocolate - extremely popular with our customers from the offset.
Great design and ethos.
Brilliant customer service from the team too.

19 mai 2026
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Réponse de Darkroom Chocolate

Thanks for appreciating the effort Lucy! (And thanks for your patience with that delivery issue recently). Hope you enjoyed those samples of the new bars too! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

The best 100% offerings

Easy to order website and an excellent new product. I have been checking the site regularly for this new 100% Belize chocolate having enjoyed greatly their 100% Philippines chocolate for several months. The new Belize chocolate is wonderful and, to my taste, fruitier than the Philippines chocolate, which has a darker flavour and a wonderful treacle flavour. I would recommend trying both, and decide on your own preference. I will continue to consume both!

13 mai 2026
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Réponse de Darkroom Chocolate

Huge thanks for the order and the review Richard (we think you were one of the very first to order the new Belize bar!) The Philippines bar is coming to the end with the last few small bars in stock but we hope to make another 100% bar in future to keep things fresh. Big thanks for the support (and for the pat on the back), love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Great product

Great product, great packaging, great delivery!

5 mai 2026
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Réponse de Darkroom Chocolate

Thanks James! Glad you're so happy with everything - cheers for taking the time to review us too, love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Fast delivery. Original illustrations.

The chocolate arrived quickly and I really liked the illustrations on the cardboard wrappers - very original. I bought several bars and it takes me a long time to eat chocolate, so I’ve only sampled one bar so far. It was very good chocolate. I look forward to eating the others (good chocolate shouldn’t be scoffed quickly).

27 avril 2026
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Réponse de Darkroom Chocolate

Thanks Jeannie - glad you're savouring your chocolate! Big thanks for the lovely review! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Delicious

The chocolate was delivered quickly. And it was delicious.

20 avril 2026
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Réponse de Darkroom Chocolate

Fantastic thank you! So glad you're happy with everything and took the time to drop us the review, we really appreciate it! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Quality Product

I love dark chocolate and having tasted darkroom chocolate at an independent retailer, decided to order a few packs directly from the manufacturer. The chocolate arrived quickly and was well packaged ensuring the contents remained in perfect condition. There was also a handwritten note in the box which was a nice touch. The box fitted through the letter box which was useful.

10 avril 2026
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Réponse de Darkroom Chocolate

Thanks so much Sarah! It's lovely when people notice the effort we put in so thanks so much for the pat on the back! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Mexican Lavado dark chocolate

I admit I've not had any of the Mexican chocolate that I bought for health reasons.
However, my experience to date with the company has been FANTASTIC.
GREAT support and customer service!!!

I will be going back to buy more - probably the flakes to make cocoa (now there's a sign of faith because I HATE cocoa!!).

15 avril 2026
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Réponse de Darkroom Chocolate

Thanks Alan!! Really appreciate the pat on the back - thanks for taking the time to drop us the review! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

We’ve been searching for a good hot…

We’ve been searching for a good hot chocolate for some time now to serve at events, when we tasted Darkroom we knew it was the one. Best bit is that their customer service matches their great tasting product. ❤️

7 avril 2026
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Réponse de Darkroom Chocolate

Thanks Nick! Proud to be working with you and thank you for your kind words! Love Mike and Nat xx 🙏😍

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