Salvage Market Avis 

94
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

wont be renewing my subscription again. bought ex police car ,Bmw, through ASM, do not buy ex police cars, head gasket gone. lost money, wont be buying again, customer service is appalling, even spok... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to get connected, brilliant quick communication. Very nice to deal with, got connected the same day. Thanks

L'entreprise a répondu

Noté 1 sur 5 étoiles

Complete scam. If I could I would give 0 stars. Selling car as cat X NS damage just to find out all damage covered up and car is cat C write off. When contacted pretty much dismiss you and being very... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What an outfit this company is. They protect their sellers over the purchaser ever time, even when the purchaser has a valid claim. I had storage fees thrown at me even though I wasn't advised there... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marchand de pièces détachées

Écrit par l'entreprise

UK's Premier Online Salvage Auction Selling many Vehicles Direct from Insurance Companies - Cars, Motorbikes, Vans / Commercials, HGV and Plant Equipment. The site offers a user friendly, open and transparent auction for buyers and sellers of vehicles. Leveraging the very best auction technology, we ensure that every asset is ideally prepared and marketed. Specialist vehicles and top marques are given special treatment to drive interest and competitive bidding. The auction is accessible 24/7.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,4

Tous les avis

(94)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I broke the T and C's but Salvage Market worked out a solution

I have bought several vehicles from Salvage Market, for myself, wife and children. My current car, bought from Salvage Market, is not only superb but cost about 60% less than buying privately!!!
OK so I bid on a car, and due to unforeseen circumstances, I didn't pay for it, advised SalavgeMarket etc, but due to non payment Imy account was suspended, Urggghh, but my fault. To restore my account would cost £100 (the cost of yearly membership to the inferior Copart) Any how, long story short, an exchange of emails between myself and SalvageMarket, meant I only had to pay £50 to unsuspend my account. I fully appreciate SalvageMarket doing this, as it was my fault. The only amendment I would add is, perhaps two failed payments should result in an account suspension (ebay has three no payments and you are suspended etc) But am happy with the way we negotiated my account being unsuspended, so 5 stars. I am a genuine customer of Salvage Market and a verified Trustpilot reviewer.

20 février 2024
Avis spontané
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Réponse de Salvage Market

Thank you for leaving your review, I'm glad to hear you've had a good experience. Thank you for sharing your unforeseen circumstances with us, we try to be as fair as possible.

Noté 1 sur 5 étoiles

Faking images and hiding the problems…

Faking images and hiding the problems to sell the car, i work with images and I can see that most of the damage to the car has been avoided also when u call to ask they have very poor customer service with little knowledge about job.

26 février 2024
Avis spontané
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. Unfortunately we have not been able to locate an active bidder account in your name, to be able to look into your query. Please contact us at assist@salvagemarket.co.uk.

Noté 1 sur 5 étoiles

This lot are gangsters I would never…

This lot are gangsters I would never buy from them again I bid on and won a car on one of their agents sites Ted 4 cars Bid won at £210 + £150 fees when I went to pay for it they wanted £510 Ted for cars called me and I asked were the extra money came from and he couldn’t explain it and he was the owner so folks I would advise you to stay away from them

14 février 2024
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. Please contact us at assist@salvagemarket.co.uk and we will be able to advise the fees for you.

Noté 3 sur 5 étoiles

They tried to help

15 janvier 2024
Avis spontané
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Réponse de Salvage Market

Thank you for leaving your review, If there is anything else we can help you with, Please contact us at assist@salvagemarket.co.uk.

Noté 1 sur 5 étoiles

DO NOT BUY IMPORTED CARS

DO NOT BY IMPORTED CARS
if you buy imported cars you will be scammed, the car will be impossible to register let me tell you why

the car that comes from Australia or other country, will be crashed and you can check by using the vin on the car then using the website on the PPSR, and that will give you a full breakdown of the car if is damaged or not, if its damaged you cannot register the car at all by DVLA. however the only way you can register the car is by using a Q plate and that means you can never sell the car to anyone (legally )

you can even contact DVLA yourself to check

especially be aware of this auction- BRENTWOOD

Enjoy reading this Salvagemarket.

28 novembre 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. Please contact us on Assist@salvagemarket.co.uk if you need any further help.

Noté 1 sur 5 étoiles

Absolute rip-off

Absolute rip-off, take your money and then suspend your account. Avoid them at all costs

20 novembre 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk and we will try and look into this for you.

Noté 1 sur 5 étoiles

FRAUD - Terrible site

Terrible site, they have people who work in house to take bids up to high numbers. Don't think you will get a deal. Rude customer service within the whole company

8 octobre 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. We do provide email support to our bidder network, and we aim to respond to all messages within 60 minutes when received during business hours. All our Sellers operate against a rigid set of Terms and conditions. On the auction we list all of the bids that have been placed on a vehicle to be as open and transparent as we can. Many Thanks SalvageMarket Team

Noté 1 sur 5 étoiles

FRAUD!!

FRAUD!!

Just signed up to bid, next thing you know I get a email saying my account is a duplicate?? How? This is my 1st time signing up with my name and address on this site. Waste of £60! I’ll just continue with Copart,

27 octobre 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. I have located your original account and I can see that it was suspended due to issues that contravened bidder terms and conditions. Please contact us on Assist@salvagemarket.co.uk for further information

Noté 1 sur 5 étoiles

Is terrible app you cannot share…

Is terrible app you cannot share vehicles if you want to found the auction is a big problem 😔

18 septembre 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. unfortunately we do not have an app, Please email us at assist@salvagemarket.co.uk to advise what your query is and we will advise the best we can.

Noté 1 sur 5 étoiles

BIDDING RIGGED… OUTRAGEOUS

I’ve bid on the car 3 times now and each time I don’t win but it’ll end up back in auction a week later.

I’ve seen this a few times now and now reading certain reviews I see it’s a general thing.

I suspect malpractice and I can only say it’s disgusting. Trying to fleece customers for even more money whilst describing yourself as a “family business”… very shady

24 juin 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account. Please contact us at assist@salvagemarket.co.uk we will explain how the auction works and why vehicles may reappear.

Noté 1 sur 5 étoiles

Complete scam

Complete scam. If I could I would give 0 stars. Selling car as cat X NS damage just to find out all damage covered up and car is cat C write off. When contacted pretty much dismiss you and being very patronising and borderline rude. For someone who claims to be family business they don't care about customers or people in general and seem to be happy to do what ever needed to get people money including scamming and lying. Avoid if you don't want to loose your money to these criminals.

1 juin 2023
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Réponse de Salvage Market

We are sorry that you were not able to get the most out of our service. We do provide email support to our bidder network and we aim to respond to all messages within 60 minutes when received during business hours. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk and we will try and look into this for you.

Noté 1 sur 5 étoiles

Sill bidding on this Skoda still can't…

Sill bidding on this Skoda still can't win it. Staff can't get payed cos they don't sell cars any more just go on and on. Thanks for the reply but I no and I do that's not the case. The bids don't tell you who is bidding just says uk bidder mmmmmm

28 juin 2023
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Réponse de Salvage Market

We are sorry that you were not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. Also on the auction we list all of the bids that have been placed on a vehicle to be as open and transparent as we can. Please contact us at assist@salvagemarket.co.uk with your contact details we will get in touch to explain how the auction works.

Noté 1 sur 5 étoiles

Salvage market and its partners are an…

Salvage market and its partners are an absolute scam stay away from this company

7 juin 2023
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Réponse de Salvage Market

We are sorry that you were not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. Please contact us at assist@salvagemarket.co.uk with your query and we will be happy to help.

Noté 5 sur 5 étoiles

A genuine salvage auction

Genuine vehicles from insurance companies, not dodgy private entries that motor traders have got stuck with like you find on other salvage auctions. Have made plenty of purchases and all have been good so far.

31 mai 2023
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Réponse de Salvage Market

Thank you for leaving your review, I'm glad to hear you've had a good experience.

Noté 5 sur 5 étoiles

Salvage market experience

Have bought 5 vehicles from salvage market through traynors Northern Ireland over the past 6 months all have been as described or better when collected
No hassles when collecting cars and bikes are always ready one I ring ahead of collection

13 avril 2023
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Réponse de Salvage Market

Thank you for leaving your review, I'm glad to hear you've had a good experience.

Noté 1 sur 5 étoiles

SO many times I have bid on cars and…

SO many times I have bid on cars and lost only to find the same cars relisted 2 to 4 weeks later it happens so often ASM auto recycling are the worst, it seems there is a lot of shill bidding going on.

22 mai 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. There are legitimate reasons why a vehicle may reappear, our auction team would be happy to explain some of these reasons to you, Please contact us on assist@salvagemarket.co.uk.

Noté 1 sur 5 étoiles

bought nearly 3 cars on this…

I have bought nearly 3 cars on this site. they have written in detail about a vehicle driving and moving. but when the recovery man get there at the site they load the car by forklift and when he brought it back so there is a significant issue with the vehicle and it never started. specially recla kent are very unhelpful and I will suggest always paying on debit or credit cards and never pay via a bank transfer because will never help you with any issue once you pick up the vehicle try to avoid

3 mai 2023
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Réponse de Salvage Market

We are sorry that you are not able to get the most out of our service. We do provide email support to our bidder network and we aim to respond to all messages within 60 minutes when received during business hours. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk with your contact details we will get in touch to explain how the auction works and explain our terms and conditions.

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