Ich habe bei SANITINO ein GROHE-Sanitärsystem gekauft. Es handelt sich zu 100 % um originale Markenware. Die Bestellung wurde schnell und professionell bearbeitet. Ich bin mit dem Kauf sehr zufrieden... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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O experienta foarte buna, desii am avut emotii deoarece am incercat sa contactam telefonic si nu ne-au raspuns numai prin email. Cu toate aceste produsele au ajuns in siguranta, bine ambalate, cu fact... Voir plus
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It was really easy to find what I wanted on the site. In terms of the products I was looking for I found here the best prices on the market. The delivery was really smooth, the products were delivere... Voir plus
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Am sunat recent deoarece aveam impresia ca produsul nu functioneaza bine, insa domnul de la telefon mi-a propus sa vada exact problema prin video call, m-a ghidat si a oferit solutia. S-a oferit sa vi... Voir plus
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À propos de l'entreprise
- Magasin d'articles de salle de bains
- Magasin d'outillage
- Magasin de matériel de cuisine
- Rénovateur de salle de bains
Écrit par l'entreprise
Încă din 2008, SANITINO a fost un partener de încredere în domeniul echipamentelor de baie și bucătărie, precum și al produselor pentru casă și grădină. Oferta noastră include o gamă variată de obiecte sanitare, baterii, cabine de duș, mobilier pentru baie, oglinzi și accesorii de baie. Și asta nu e tot! De asemenea, oferim echipamente de bucătărie și produse pentru casă și grădină. Aici poți alege din peste 350.000 de produse pentru baia, bucătăria sau grădina visurilor tale. Ne dorim să îți oferim o experiență de achiziție confortabilă, motiv pentru care îți punem la dispoziție un stoc extins de produse, consiliere profesională și actualizări regulate ale noutăților prin intermediul blogului nostru și al rețelelor sociale. Suntem o companie 100% cehă, însă magazinele noastre online sub marca unică SANITINO funcționează și în alte țări europene, precum Slovacia, Italia, Olanda, Belgia, Franța, Austria, Germania, Spania, România, Polonia și Ungaria.
Coordonnées de contact
Moravska 1259, 570 01, Litomysl, République Tchèque
- +40312294744
- info@sanitino.ro
- sanitino.ro
4,1
Bien
476 avis
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Alles gut gelaufen 😁
31 août 2026
Réponse de SANITINO
Guten Tag,
vielen Dank für Ihre positive Bewertung! 😊
Es freut uns sehr, dass alles reibungslos verlaufen ist und Sie mit Ihrer Bestellung zufrieden sind.
Vielen Dank, dass Sie sich für SANITINO entschieden haben. Wir freuen uns auf Ihren nächsten Besuch!
Viele Grüße
Ihr SANITINO-Team
Always a good experience
I totally recommend the store. Great variety of products, good prices!
27 août 2026
Réponse de SANITINO
Hello,
Thank you very much for your positive review and for recommending our store.
We are delighted to hear that you appreciate our wide range of products and competitive prices. We always strive to offer our customers a diverse selection and a pleasant shopping experience.
Thank you for your trust, and we look forward to welcoming you again in our store.
Best regards,
The Sanitino team
I didn't receive the order
26 août 2026
Réponse de SANITINO
Hello,
We are sorry for the inconvenience caused by this situation. We would like to inform you that the shipment has been found after all.
We also apologize that it took so long and understand your decision to refuse the delivery at this stage. After such a long waiting time, we completely understand that you may no longer be interested in receiving the order.
As soon as the package arrives back at our warehouse, we will prioritize the processing of the return and the refund to ensure that the amount is returned to you as quickly as possible.
Thank you for your understanding and we apologize again for the inconvenience.
Best regards,
The Sanitino team
Good delivery and quality of product
24 août 2026
Réponse de SANITINO
Hello,
Thank you very much for your positive review.
We are happy to hear that you are satisfied with the delivery and the quality of the product. Your satisfaction is very important to us, and we appreciate your trust in our store.
We look forward to serving you again in the future.
Best regards,
The Sanitino team
Toilet seat very small for the toilet…
Toilet seat very small for the toilet bowl that was included in the package. I will never buy from you anything and I will recomand to all my friends to avoid you store
24 août 2026
Réponse de SANITINO
Hello,
We are sorry to hear that you are dissatisfied with the product.
However, we would like to clarify that we have not received any complaint, photos, or other documentation from you regarding this issue. At the moment, we only have the information mentioned in this review, which unfortunately does not allow us to verify what happened or determine whether there was an error with the product.
If you believe that the manufacturer incorrectly packed the toilet seat or that the delivered product does not correspond to the ordered set, please contact our customer service and provide photos of the product, packaging, and any relevant details. We will be happy to investigate the situation and find an appropriate solution.
Thank you for your cooperation.
Best regards,
The Sanitino team
Produse de calitate
Firma serioasa, livrare rapida
Produs de calitate
Comportare impecabila
Recomand
19 août 2026
Réponse de SANITINO
Bună ziua,
Vă mulțumim pentru recenzia dvs. și pentru recomandarea acordată.
Ne bucurăm să aflăm că ați apreciat seriozitatea companiei noastre, rapiditatea livrării și calitatea produsului. Facem constant eforturi pentru a oferi clienților noștri produse de încredere și o experiență de cumpărare cât mai plăcută.
Vă mulțumim pentru încredere și vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Echipa SANITINO
The fast delivery
14 août 2026
Réponse de SANITINO
Hello,
Thank you for your review and appreciation.
We are happy to hear that you were satisfied with the speed of delivery. We do our best to process and ship our customers' orders as efficiently as possible, so that the products reach their destination in the shortest possible time.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
I do not recommend this company
I do not recommend this company. I purchased a washbasin that turned out to be unsuitable for my bathroom and wanted to return it. Unfortunately, there was no one I could contact, as even the chat service does not work. Returning a heavy package to the Czech Republic would cost me approximately €70, which is almost as much as the washbasin itself.
Order number: 6426014202
20 août 2026
Réponse de SANITINO
Hello,
We sincerely apologize for the longer response time and any inconvenience caused.
We would like to inform you that the conditions regarding returns, including the fact that the return shipping costs are covered by the customer, were provided on our website before the purchase. We are sorry if this information was not clear enough or if it caused any inconvenience in your situation.
We understand that returning a large product can be costly, and we regret that this situation did not meet your expectations. We are always working to improve our customer service and communication.
Thank you for your understanding.
Sanitino Team
Foarte dezamagit
Foarte dezamagit, a venit produsul cu elemente lipsa si nu se fac responsabili , nu recomand nu o sa mai revin pe viitor.
19 août 2026
Réponse de SANITINO
Bună ziua,
Ne pare rău să aflăm că experiența dvs. nu a fost conform așteptărilor.
Dorim să precizăm că reclamația dvs. este în continuare în procesare și nu a fost refuzată soluționarea acesteia. Pentru a putea verifica situația și a găsi cea mai potrivită soluție, avem nevoie să primim produsul pentru inspecție.
Din păcate, până în acest moment nu ni s-a oferit posibilitatea de preluare/verificare a produsului, iar fără această etapă nu putem finaliza corect analiza reclamației și nu putem confirma lipsurile menționate.
Sperăm să colaborăm în continuare pentru a putea verifica situația și pentru a soluționa reclamația dumneavoastră cât mai rapid și corect.
Vă mulțumim pentru înțelegere.
Cu stimă,
Echipa Sanitino
It was very easy to order
It was very easy to order . I got the package after 3 days with GLS , long way from Czechia.
18 août 2026
Réponse de SANITINO
Hello,
Thank you for your review and positive feedback.
We are happy to hear that the ordering process was simple and easy to follow, and that the package arrived to you in just a few days, even over the distance between the Czech Republic and your country.
We constantly strive to ensure that deliveries are fast and efficient, regardless of the destination.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
Réponse de SANITINO
Hello,
Thank you for your review and appreciation.
We are happy to hear that you were satisfied with the speed of order processing and the collaboration with our team. We do our best to make every step of the purchasing process as simple and efficient as possible for our customers.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
Livrare la timp
Livrare la timp, coletul împachetat bine și chiuveta materialul de calitate și modern!!!! Recomand cu toată încrederea!!!!
21 juillet 2026
Réponse de SANITINO
Bună ziua,
Vă mulțumim pentru recenzia dvs. și pentru recomandarea acordată.
Ne bucurăm să aflăm că livrarea a ajuns la timp, coletul a fost ambalat corespunzător, iar produsul ales v-a impresionat prin calitate și design. Facem tot posibilul ca produsele să ajungă la clienții noștri în cele mai bune condiții și să corespundă așteptărilor acestora.
Vă mulțumim pentru încredere și vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Echipa SANITINO
Réponse de SANITINO
Hello,
Thank you for your review and positive feedback.
We are happy to hear that the purchase and delivery process went smoothly. We hope that the product meets your expectations and provides you with a pleasant experience in use.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
The product was delivered broken an…
The product was delivered broken an still now after 2 weeks of waiting for the replacement hasnt been resolved. Dont recoment at all.
17 août 2026
Réponse de SANITINO
Hello,
We are very sorry for the long wait and sincerely apologize for the inconvenience caused.
We have urgently escalated your case and are doing our best to resolve the replacement as soon as possible. We understand that waiting two weeks for a replacement is frustrating, and we are sorry that the process has taken longer than expected.
Thank you for your patience and understanding.
Geberit duofix - complete kit
It was really easy to find what I wanted on the site. In terms of the products I was looking for I found here the best prices on the market. The delivery was really smooth, the products were delivered from Czech Republic to my place in Romania in less than 5 business days. The products were delivered with no issue, nothing was broken following transportation and the kit was complete, as presented in the product description on the site. I will definitely use the site again in the future and definitely recommend it.
4 août 2026
Réponse de SANITINO
Hello,
Thank you for your detailed review and recommendation.
We are happy to hear that you quickly found the products you were looking for on our website, that you appreciated the prices offered and that the delivery went smoothly. We constantly strive to ensure that product information is clear and that orders reach customers in the best conditions.
We are pleased to hear that the Geberit Duofix set arrived complete, according to the product description, and without damage during transport. It is very important to us that each order is carefully prepared and delivered safely.
Thank you for your trust and for the fact that you will continue to recommend us. We look forward to your next orders.
Best regards,
The SANITINO Team
Detailed description of pleasant experience
Detailed description of shopping experience
1. the site was easy to use and I found the products I was looking for
2. the prices are better than the ones offered by suppliers in my home country, Romania
3. the delivery timeframe was as advertised on the site, which is such an important aspect nowadays, since a lot of sites promise a delivery time, but, sometimes, issues arise the moment the order is placed and paid online.
4. I received information about the transport tracking numbers. The package contained 2 boxes which were sent separately. I must say I did not appreciate the split delivery, but, once I contacted client support, I was informed my delivery was split into several packages since it exceeded the standard volume.
5. I liked the fact that the delivery notice was inside the boxes for easier check of the merchandise received.
6. Client support offered a detailed and reasonable explanation.
13 août 2026
Réponse de SANITINO
Bună ziua,
Vă mulțumim pentru recenzia detaliată și pentru timpul acordat pentru a împărtăși experiența dvs.
Ne bucurăm să aflăm că ați apreciat ușurința utilizării site-ului nostru, gama de produse, prețurile oferite și respectarea termenului de livrare comunicat. Pentru noi este foarte important ca informațiile prezentate clienților să fie cât mai clare și ca livrările să se desfășoare conform așteptărilor.
Vă mulțumim și pentru observația legată de livrarea separată a coletelor. În cazul comenzilor care depășesc anumite dimensiuni sau volume standard, acestea pot fi împărțite în mai multe colete pentru a putea fi transportate în condiții optime și sigure. Ne bucurăm că echipa noastră de suport a putut să vă ofere explicațiile necesare.
Apreciem feedback-ul dvs. privind comunicarea, urmărirea transportului și documentele incluse în colet. Ne străduim să oferim clienților noștri o experiență cât mai transparentă și confortabilă pe tot parcursul procesului de achiziție.
Vă mulțumim pentru încredere și vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Echipa SANITINO
Réponse de SANITINO
Bună ziua,
Vă mulțumim pentru recenzia dvs. și pentru aprecierea acordată.
Ne bucurăm să aflăm că experiența dvs. a fost una pozitivă și că sunteți mulțumit de alegerea făcută. Feedback-ul clienților noștri ne motivează să menținem același nivel de calitate al produselor și serviciilor oferite.
Vă mulțumim pentru încredere și vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Echipa SANITINO
Réponse de SANITINO
Hello,
Thank you for your review and positive feedback.
We are happy to hear that you appreciated the speed, reliability and simplicity of the purchase process. We do our best to make our customers' experience as easy and pleasant as possible, from ordering to delivery.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
Great products and good prices
16 août 2026
Réponse de SANITINO
Hello,
Thank you for your review and appreciation.
We are happy to hear that you were satisfied with the quality of the products and the prices offered. We strive to maintain a diverse range of products at competitive prices, while offering our customers reliable products.
Thank you for your trust and we look forward to your next orders.
Best regards,
The SANITINO Team
I do not recommend this company
I do not recommend this company, I received a defective product, they do not respond to complaints, they do not have a phone number, the worst company
12 août 2026
Réponse de SANITINO
Hello,
We sincerely apologize for the delayed response. Due to technical issues, we were only able to get back to you later than we should have.
We have now checked your case and can confirm that your complaint is currently being processed and is already under review by our claims department. We are sorry for the inconvenience and appreciate your patience while we work to resolve the issue.
We will contact you as soon as we have further information regarding the resolution.
Sanitino Team
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