Sarah's Flowers Avis 

1 690
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Voir plus

Noté 5 sur 5 étoiles

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I live in New Zealabd and first time I bought things online but I really want to.send flowers to my daughter on her birthday just to put smiles on her face They follow my instructions i can not tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After disappointment from last delivery, Sarahs Flowers followed up on my review very promptly with phone calls and emails, apologising and offering to make up for the disappointment. Today, they did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Boutique de cadeaux
  3. Fleuriste

Écrit par l'entreprise

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 690)

186 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Request not being assessed as important

24 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Hi Terry, we sincerely apologise for any disappointment. I’ve found your order in our system and will make sure someone from our team reaches out to you soon to resolve this.

Noté 5 sur 5 étoiles

Flowers for a friend in hospital

Karen's attention to great service plus fresh flowers

26 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

What a great review! Thank you! It makes our day to know you appreciated our friendly staff. Have a wonderful day!

Noté 5 sur 5 étoiles

Easy to use website

Easy to yse website, always a pleasure to use Sarah's Flowers!

28 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much! We’re thrilled you enjoy using our website and our service.

Noté 5 sur 5 étoiles

Great business to deal with

Have had flowers from Sarah’s in the past & always been happy & satisfied with my order

24 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks Anthony! Really glad you’ve been happy with your past orders. We appreciate your continued support!

Noté 5 sur 5 étoiles

Highly recommend Sarah’s Flowers

Highly recommend Sarah’s Flowers. Great customer service and care put into their floral arrangements. We are interstate and wanted to send flowers to our loved one in Adelaide. Super quick service and absolutely amazing bouquet was delivered to their door. It certainly made hers and our day knowing we made the right choice to utilise Sarah’s Flowers services. Thank you.

25 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for the lovely review! We’re really glad the bouquet arrived quickly and made the day special for your loved one. We appreciate you choosing us from interstate and are so grateful for the recommendation!

Noté 5 sur 5 étoiles

Everyone was helpful.

20 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Matthew - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Noté 5 sur 5 étoiles

Thank you so much for the beautiful…

Thank you so much for the beautiful flowers. They were absolutely loved by the recipient. I also really appreciated the transparency and communication throughout the process. Being able to track the order in real time, including updates when the flowers were out for delivery and when they arrived, was incredibly reassuring.

As an interstate customer and a first-time purchaser, I wasn’t sure what to expect, especially ordering at the last minute. But the flowers were delivered the same day, and the whole process felt seamless and reliable.

Thank you again for such wonderful service. I’ll definitely be ordering from you again. 🌸

24 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for your kind review, Alex - we are so happy to hear you had such a great experience with our service! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Noté 1 sur 5 étoiles

Horrible experience

Ordered online they said by 5 pm will be delivered… I called them and they said by 7 pm I actually had to call my friend that was not supposed to know that she was receiving the flowers but they arrived after 7.15 pm … Dried flowers of course after so many hours .. The Teddy bear I’ve ordered was nothing like the picture was horrible… they offered to refund me the delivery wich was 25$ I think … I paid 177$ … do not trust them … actually do not use them

25 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Hi, we’re very sorry your order didn’t meet expectations and for the delays you experienced. That’s not the standard we aim for. Could you please share your 5-letter order reference so we can review this and be in touch to resolve it?

Noté 5 sur 5 étoiles

Impressed

The flowers were beautiful and fresh looked better than the picture online. The communication on delivery was excellent . Definitely recommend them.

20 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks Michele! So glad the flowers looked even better than online and that delivery communication was excellent. We really appreciate your recommendation!

Noté 4 sur 5 étoiles

Great service and high quality product. Highly Recommended!

Flowers delivered were very high quality and exactly as pictured on the website.
Driver called to ensure where to deliver, well before the service began.
Overall the service was very good.
Thanks for making a stressful event slightly less difficult.

21 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks Rick! So glad the flowers were exactly as pictured and that delivery went smoothly. We’re happy we could make a stressful event a little easier and really appreciate your recommendation!

Noté 5 sur 5 étoiles

Fruit hampers for elderly parents…

I ordered fruit hampers for both our fathers back in September. They absolutely loved them, raved and sent pictures of the most gorgeous, high quality fruit so I've just ordered 2 more hampers for both sets of parents for Christmas.

7 septembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks Karen! So glad your parents loved the fruit hampers and that the quality was so well received. We really appreciate your continued support and look forward to helping with the Christmas orders!

Noté 5 sur 5 étoiles

Good old-fashioned service

They personally called me to say the flowers and candle were packed and ready and about to be delivered. Fantastic personal touch, no one does that anymore!

20 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks for your lovely review, Sandra - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Noté 5 sur 5 étoiles

Ease of access

Ease of access, convenient navigation of the website to find what I wanted and then the reliability of prompt delivery, every aspect of the service was smooth as silk!

15 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks for your lovely review, Raymond - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Noté 1 sur 5 étoiles

Third rate and grossly over priced

I received an arrangement which was delivered while my husband who ordered the arrangement was present. The arrangement was very ordinary at the most and looked like something you'd pick up at a supermarket, consisting of 2 short stems of oriental lilies which were all tightly closed and a couple of prigs of greenery in a small cardboard box. My husband was clearly horrified and embarrassed. I managed to extract what he had paid for it and I was horrified - $70! When I rang to complain the customer service didn't seem to appreciate that it was grossly over priced and got the distinct impression that that was the accepted standard for Sarah's Flowers. There was no offer to rectify the situation. I feel compelled to write this review to warn potential customers.

11 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Hi Colleen,
Thank you so much for taking the time to pass on this feedback. I'm so incredibly sorry to hear of your experience and the disappointment caused. We would absolutely love to follow this up further with our management and yourself. I have located this order and will arrange for one of our friendly team to reach out to you again directly. Our sincerest apologies again for this experience. I hope you are keeping well.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - easy to order - high quality flowers and fast delivery. Very reliable

17 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Stephen - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Noté 5 sur 5 étoiles

Lovely fresh and nicely arranged flowers

Very nice flowers: fresh and beautifully arranged. Very happy overall, but I thinking I probably shouldn’t have spent considerably more for ASAP delivery as they still didn’t arrive till noon. Having said that, my daughter was absolutely delighted with the bouquet. Highly recommended.

12 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for your kind review, Rochelle - we are so happy you had a great experience with us! That said, I'm very sorry to hear you weren't entirely satisfied with the ASAP Express Delivery you purchased. If suitable, I would love to take a look at your order directly and follow this up with you and our team. Would you possibly be able to provide the 5 Letter Order Reference for this delivery? Our apologies again for any inconvenience or disappointment caused. I hope you're having a lovely day and that your gift continued to be enjoyed :)

Noté 5 sur 5 étoiles

Beautiful flowers

You deliver beautifully presented flowers that are fresh and seasonal. Your prices are competitive. You offer wide range of products.

14 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Sandra - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Noté 5 sur 5 étoiles

Easy ordering online

Easy ordering online, delivery time slot options are very helpful, product is excellent and delivery was careful and friendly.

12 novembre 2025
Avis spontané
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Réponse de Sarah's Flowers

We really appreciate your review! So glad the ordering process, delivery, and product all met your expectations

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