Wandsworth Sash Windows Avis 

Guys fitting my windows took a lot of care to get a nice finish

WSW offered a clear and professional service. Providing images for choices at the start of the process, an effective timeline for installation and a quality product that was efficiently installed.

I would use WSW again.

From initial enquiry through to fitting, the guys at WSW were very good and we'd definitely recommend. Long lead times are just par for the course for any building-related projects at the moment, especially bespoke joinery - we had two surveys to get accurate measurements in November and then the window was fitted in a single day in early April, but we're very happy with the end result. There's good attention to detail, and the communications are helpful, concise and polite.

I had 5 windows replaced by WSW. 4 windows were sash windows (3 in a bay) and 1 large casement window. The fitters were very considerate and polite – they were actually enjoyable to have around unlike other experiences I have had in the past. The service throughout has been great and it seems like everyone in the team works hard. I am very appreciative and thankful.

We had a great experience with the team at WSW/Parsons Joinery. Their surveyor took time to discuss options with us without any sales pressure. Communication was easy during the manufacturing process and the installation team did an excellent and careful job of installing our two new timber casement windows around our freshly pointed brickwork. Appreciated the clean and tidy installation and a fantastic end product - we’ve had a lot of compliments from neighbours. Would recommend WSW for anyone looking at timber windows.

They have replaced an outward opening door with an inward opening door that included unauthorised removal of my skirting, and has resulted in reduced access to my flat. They are blaming me for this, as they wrote the words "open in" in tiny letters on one of the drawings and that was supposed to alert me to the fact they were going to install something completely different to what I had asked for. No mention anywhere of the proposed removal of skirting which has left the entrance looking uneven and ugly. Avoid at all costs.

They have now responded accusing me of shouting at them, which is nonsense as I wanted them to fix the problem. I have an email sent from them after yesterday's phone call in which they refused to remedy their error because it was in the contract, no mention of me shouting at them or being aggressive, as this is not something that happened. Instead when I told them that their behaviour was shameful their response was to tell me to get legal advice. I have photos of the damage they caused (not addressed in their response) and the tiny mention of the door opening inward but unfortunately cannot upload here (but I have put all of this on my Google review).

An 18 month process for 3 sets of sash windows and a set of balcony doors. Communication, finishing, service, survey work and the entire process was painful throughout, endless confusion and bad workmanship. The manufacturing work was very good but installation awful until the end when they eventually provided one of their team that was good at his job. They had a set team of workmen, which were awful and I don't think are working there anymore so were perhaps unfortunate but it's not the customer who should deal with the impact. They did in the end sort everything out and I respect them for that but it was not a good experience.

WSW was very professional, clear, and gave full information at all times. I appreciated the clarity of the contract, with practical information and opportunities to clarify any questions before committing to the purchase.
The windows were installed quickly and well. All staff was professional and friendly.

Friendly team and good quality windows at a reasonable price.

Really happy with our new double glazed sash windows. Liam was friendly and professional and left everything really tidy - would recommend!

Very organised. Turned up reliably at the agreed time. High quality of work. Good communications

I'm happy to share my review of WSW's recent installation of sash windows in my home. I must say that their communication prior to the window installation was excellent. I was kept informed every step of the way, which gave me confidence that everything was being taken care of.
I was particularly impressed with the workmanship of Ghas, who carried out the installation. The attention to detail and skill level were evident, and the windows were installed to a very high standard. I appreciated the care and professionalism that Ghas displayed throughout the installation process.
Another thing that stood out to me was that the team made sure to leave the place clean between installations. There was no mess left behind, and my home was left in the same condition as it was before they arrived.
Overall, I'm very happy with the work that WSW did, this is the second time we've used this company and I would definitely use them again in the future. The quality of their workmanship and their attention to detail really sets them apart, and I highly recommend them to anyone in need of window installation services. Thank you, WSW, for your excellent work!

I would recommend WSW both to overhaul existing sash windows and to renew sash windows. The workmanship is excellent and customer relations is good. The lead time for the new windows was long but we are so pleased with the result - should have done it sooner.

I have used WSW for a number of property renovations, including a house in SW6 and SW1 Belgravia. The product is excellent and the after sales service has been extremely reliable and prompt. A great company to use.

Quality product, expertly fitted. Only gripe was the length of time it took from initial order to eventual installation as the timescales extended beyond initial expectations. That said, they are probably busy for a reason.

I am very pleased with my new windows. The guys were friendly and polite and did a really good job - the windows look great. They arrived on time, talked me through the process and also left the place clean and tidy. I would definitely recommend them.

Excellent workmanship , experienced staff, and worth
every single penny spend.
we will definitely use their service again.

Ali Shan
Director
Shan Investment Ltd

Fantastic workmanship! Very happy with the service provided. They are customer oriented, and they quote a tremendous value for money. Best investment I have ever made, I highly recommend this company.

Fantastic service provided by the Wandsworth Sash Windows team. Very efficient process throughout, professional team, well-organised and a fantastic end product. Well worth the wait.