Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Voir plus
L'entreprise a répondu
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Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Voir plus
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Voir plus
Just finished our sauna all supplied by sauna timber who helped us all the way with everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantasti... Voir plus
L'entreprise a répondu
4,9
Excellent
193 avis
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Réponse de Sauna Timber
Thank you! Glad everything arrived quickly and as expected. Appreciate the feedback!
Good comms and swift delivery
Good comms and swift efficient delivery. The wood isn’t fitted yet but it looks great!
5 août 2026
Réponse de Sauna Timber
Thanks for the feedback! Glad to hear the wood looks good. Hope the installation goes well!
First class service and delivery
First class service and delivery , quality products
30 juillet 2026
Réponse de Sauna Timber
Thank you for your feedback! We are glad to hear you were happy with our service, delivery, and the quality of our products.
I've ordered from Sauna timber a few…
I've ordered from Sauna timber a few times and they have been fantastic each time, really great customer service and communication and super quick delivery! Thanks so much
27 juin 2026
Réponse de Sauna Timber
Thank you so much for your kind words! We're glad to hear you've had a great experience with us every time. We really appreciate your continued support and look forward to serving you again.
Always very happy with the service and…
Always very happy with the service and products from Sauna Timber.
11 mai 2026
Réponse de Sauna Timber
Thank you, we really appreciate your kind feedback.
Réponse de Sauna Timber
Thank you for your kind review! We’re really pleased to hear you were happy with the quality of the products and that your order arrived on time.
Outstanding Service
9 juin 2026
Réponse de Sauna Timber
Thank you for your feedback, we are glad to hear you had an outstanding experience with us.
You felt like you were dealing with a small company that cared
Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.
You felt like you were dealing with a small company that cared. Thanks Andrei & team
3 juin 2026
Réponse de Sauna Timber
Thanks for the kind words Andrew — really appreciate it.
Glad we could get you sorted and that the advice helped along the way. If you need anything in future, just shout.
Great products
Great products, happy with the prices and good comms with Ivona in the office. Delivered via their own van by courteous and helpful driver, would definitely use again.
26 mai 2026
Réponse de Sauna Timber
Really appreciate you taking the time to leave this — thank you!
Glad everything went smoothly and that you were happy with the service, prices, and delivery.
We’d be more than happy to help you again anytime 🙂
Stress Free Sauna Experts
An excellent range of high quality products at excellent prices, managed with an excellent service.
26 mai 2026
Réponse de Sauna Timber
Thank you for your kind review. We’re really pleased to hear you’re happy with the quality, pricing, and service.
Very good customer service and they…
Very good customer service and they managed to change the door for me, very fast delivery
20 avril 2026
Réponse de Sauna Timber
Thank you for your kind review! We're glad we could help and get your door delivered quickly.
Réponse de Sauna Timber
Thank you for your feedback! We appreciate your support.
Excellent Service and high quality product.
Excellent Service. Delivery arrived next day , delivery driver very helpful . Quality of product very good . Installation of sauna of door quite straight forward.
Absence of any installation instructions especially with regards to the handle a little disappointing.
Overall though very happy with service and product.
7 mai 2026
Réponse de Sauna Timber
Thank you for your review. Great to hear the delivery arrived quickly and that you’re happy with the quality of the product.
Thanks again for your support, we really appreciate it.
Excellent service
Excellent service. We ordered on Sunday and everything was delivered on Tuesday.
5 mai 2026
Réponse de Sauna Timber
Thank you for your feedback! Glad to hear everything arrived quickly and that you were happy with the service.
Great service only post office a little…
Great service only post office a little wild with the delivery but all ok in the end and job sorted with the clips
Thanks Ken.
27 avril 2026
Réponse de Sauna Timber
Hi Ken,
Thanks for your feedback — glad everything worked out in the end and the clips did the job!
Great stock and friendly staff.
6 mars 2026
Réponse de Sauna Timber
Thank you! We really appreciate your kind feedback 😊
Absolutely brilliant service.
4 mars 2026
Réponse de Sauna Timber
Thank you! We really appreciate your kind feedback 😊
Réponse de Sauna Timber
Thank you so much for your kind words! We really appreciate your support and are always happy to help whenever you need us.
A great shop with premium quality…
A great shop with premium quality products. Always very helpful and knowledgeable about sauna materials! Highly recommend 👍
17 février 2026
Réponse de Sauna Timber
That’s so kind of you Monika — thank you so much for taking the time to leave this review. We really appreciate your support and are so glad you’re happy with everything 😊
Ordered a glass door for my steam room
Ordered a glass door for my steam room. Excellent product, no problems at all. I am very satisfied. I was also pleasantly surprised by how fast the delivery was – totally unexpected. My recommendation is 100% yes!
5 septembre 2025
Avis spontané
Réponse de Sauna Timber
Thanks for sharing your experience Aleks—enjoy that steam room!
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