I am a silly English lady who ordered 2 Scand Lights but did not state the fact that I needed GB plugs 😅 so when they arrived I got in touch with the very lovely Maria Carlsson expecting to return th... Voir plus
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I call this an organization with a business plan, the way you apply your values to your customers. And thank you so much to Maria Carlsson ScandLight Customer Service, a real professionnal! I wis... Voir plus
I ordered 4 lights they don’t work as described at all! They were very expensive for what they are which is a dull glow much less than a candle. I suggested they were faulty or maybe something is wron... Voir plus
L'entreprise a répondu
Gostei das lâmpadas no corredor. Evita q se liguem as de cima sempre que passamos. Tenho alguma dificuldade que cumpra logo a opção escolhida mas depois funciona bem. Espero q por muito tempo.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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It Was good experience because when…
It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and tracked my package. She noted that I was sold a product for the UK and not the USA. She then corrected the order for me and had a replacement shipped with a tracking number for me to follow the product. She kept me informed daily of the progress being made. I had lost faith in ordering online because I sometimes never get my product. This was an extraordinary response and experience for me and the customer service was superb. She is someone I would hire for my business.
Customer service is really fantastic
Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of lights sent out to me. And then Maria Carlsson, who noticed right away that my mailing address was incomplete, followed up on my order and actually provided me with the correct tracking number. Wow! Thank you so very much!
Was very easy to search the website
Was very easy to search the website, and ordering the lights. Nice products
My lights do not work properly and font…
My lights do not work properly and font look as good as pictures

Réponse de Scand Lights
O artigo chegou em perfeito estado e…
O artigo chegou em perfeito estado e cumpre com o que foi publicitado. O único senão foi a demora de entrega.
Simple website makes ordering easy.
Simple website makes ordering easy and fun. No problem getting Australian plugs either!!
Excellent lights
Excellent lights, they look great and brighten up my previously dark hallway.
Loved the lights so much
Loved the lights so much. They made a cosy environment in my home and helped me save in my electricity bill.
Fast delivery
Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Love them!
Bought these for my parents for there…
Bought these for my parents for there bedroom unbelievable light and adjustable dimmer build quality excellent will be buying more soon.
The ease of use
The ease of use, the slender design, it fits in perfectly where I need the availability!
constant updates and dialogue
I have tried to contact this company by…
I have tried to contact this company by email on a number of occasion and never get a response. One of the four lights I ordered is faulty and I have asked for a replacement and nobody gets back to me.

Réponse de Scand Lights
This is a great addition to our home
This is a great addition to our home. The sensor works perfectly and the light turns on exactly when needed. It gives off a soft, relaxing glow without being too bright. Overall, very satisfied with the quality.
Perfect
The packaging and shipping were okay. The lamp is beautiful, with a dimmed and a bright light, which is very perfect.
Great customer service
I had a great customer service experience and the lamp works properly. Thank you!
Hallway Heaven
We are "empty nesters" and the hallway end of the house has been missing life (and noise). Scand Lights give this half of the house a much better lived in feel with the soft lighting greeting my wife and I when we get home. Looks good - feels better!
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