SEH BAC Avis 2 399

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service was first class the men arrived on time they explained what they were g going to do they clean up each day before they left . There was one window that was wrong but that is being put... Voir plus

Noté 5 sur 5 étoiles

We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful sales person at local showroom to select a new composite front door. Delivery was quicker than expected. Great service from Nigel and Marc fitting, very clean and tidy, and only took... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They wor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. Équipement et installation de conservatoire
  3. Magasin de portes
  4. Fournisseur de portes
  5. Vitrier
  6. Service d'installation des fenêtres

À propos de SEH BAC

Écrit par l'entreprise

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

High quality conservatory

We are delighted with the end product. The conservatory is of high quality and looks fantastic.

I have dropped a star because I was not particularly happy with how the process started with our sales rep Michael Timberlake. It felt a little sleezy at times, to an extent we had to call SEHBAC to actually verify who he was as it felt like a scam. It could be much more streamlined and digitalised.

But as soon as the surveyor David Gibson got involved it was much more professional and streamlined. Standard of service from this point on was excellent. Special mention to the builders too!

Overall, very happy with SEH BAC.

23 mars 2026
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Réponse : SEH BAC

Thank you very much for your kind feedback—we’re delighted to hear how pleased you are with your new conservatory and that you’re happy with the final result.

We really appreciate your honest comments about the initial stages of the process. We’re sorry to hear that your experience with the sales phase caused any concern, and we take this feedback seriously.
It’s great to hear that once the project moved forward, the service met your expectations. We’ll be sure to pass on your kind words to David and the wider team, including the builders—they’ll be thrilled to know their work made such a positive impression.

Thank you again for choosing SEH BAC and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Everything was great from start to…

Everything was great from start to finish. No Haggling no "special discount" No obligation or pressure to choose them. High quality work done in an excellent time frame.

17 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review!

Noté 5 sur 5 étoiles

Very happy with price and service

Very happy with price and service. Gav H the installer was very efficient, thorough and cheerful. Exactly how customer facing staff should be. A credit to the company.

17 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Gary! Thank you for the kind words about Gav, we will make sure these are passed along. Enjoy your installation.

Noté 5 sur 5 étoiles

back porch

Just got our back porch/conservatory done.
Things went smoothly and relatively quickly from the designing to the installation.
Highly recommend Seh Bac.

David
Maldon/Heybridge

17 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 star Review David! Enjoy your installation.

Noté 5 sur 5 étoiles

SEHBAC Install two first floor windows and front door

SEHBAC came to survey and noted scaffolding would be required. Once we got our install date the scaffolders came 4 days before and set up. The windows and front door were replaced in a day and were very good quality and solid. The two installers Marc and Nigel were excellent, polite and cleared up after themselves. Their quality of workmanship was second to none and I would highly recommend them.
We will definately be using them again as everything ran like clockwork Thank you for a superb job.

26 janvier 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review David! We’re really pleased to hear that everything ran smoothly from the initial survey through to the installation.
Marc and Nigel will be especially happy to hear your kind words. We take a lot of pride in our team’s workmanship, professionalism, and making sure everything is left clean and tidy once the job is complete.
We truly appreciate your recommendation and look forward to working with you again in the future. Thanks again for choosing SEHBAC!

Noté 1 sur 5 étoiles

Terrible driver

Terrible driver. Driver hit my car, and lied not admitting liability. If they drive and dragged out responses from company to contact insurance company. Would not use them if this is how they treat the public.

16 mai 2025
Avis spontané
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Réponse : SEH BAC

We’re very sorry to hear about your experience and the frustration this situation has caused. We take incidents like this seriously, and can advise this is in the hands of the insurers and not us as a company.

Noté 5 sur 5 étoiles

Excellent service

We recently used SEH BAC to replace 9 windows and were very pleased with the service from start to finish. The window fitters John and Paul were excellent, very hard working and professional. Despite the freezing weather they worked non stop and always left the house clean and tidy. Thank you to both. Many thanks also to Gary who project managed and made sure all went smoothly. We thoroughly recommend this company with their ethos and great team.

3 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on and thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Noté 5 sur 5 étoiles

Great door, and great experience.

Gav H arrived nice and early and fitted the door beautifully. All tidied up afterwards, explained how the door locked and the features. Lovely door and a job well done. Really pleased.

11 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review! Enjoy your installation.

Noté 5 sur 5 étoiles

Happy Customers

Very happy with our new windows from SEH BAC. From the initial sales process through to the instillation we found them to be very helpful and accommodating.
Tony and his partner came to fit the windows and we was very impressed with how quick and efficient they were in completing the job.

25 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review and for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Noté 5 sur 5 étoiles

Happy Customer

Fitters Tony & Mike were efficient, on time, took care with the installation & were friendly & reliable.

12 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Andy!

Noté 5 sur 5 étoiles

I had new windows installed by this…

I had new windows installed by this company. The actual installers were a father and son team named John and Jackson. I cannot speak more highly of them. They were meticulous in their work, conscientious and were very clean and tidy once the job was finished. Thank you

6 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Robin! Thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Noté 5 sur 5 étoiles

Just had a new front door installed by…

Just had a new front door installed by SEH BAC…
Beautiful door, expertly installed by Gavin H …. Can’t wait for the windows later this month

3 mars 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Ross! Enjoy your door and we look forward to your upcoming installation.

Noté 4 sur 5 étoiles

Fineline windows

I've left it for a year before I did a review to give it a fair review of the windows and doors and service we received.

19 rehau inframe windows
4 doors
1 french door

After having 5 quotes for new windows and doors in our house we decided to go with fineline/seh bac windows.Some window quotes from other companies were of a lesser quality (in our opinion)and some wanted 95% deposit before we took delivery of the products,this did not fit comfortably with us.Seh bac offered a £99 down and a 12 month 0% interest free option with pay in full with no fees as long as you don't go past the 12 months.This gave us confidence to use this company as the 12 month period does not start until we have signed a satisfactory certificate.

We had the windows and doors fitted by Marc and Nigel who were great guys and great fitters.

Darren the Works manager was helpful professional and fair he made sure that if there was something we did not like or were worried about he would come out address the problem and sort the problem if needed.

We did have some issues one door and french doors moved in the frames, one window frame was damaged french doors had a scratch across the frame and the doors, some of the glass fitted were scratched an escuseun plate (where the key goes in) went rusty on one of the front doors. Some of the windows that opened moved slightly causing the handles locking mechanism to hit the striking plate when closing.Long door handle scratched.
All above were fixed to our satisfaction, (except 1 peace of glass ) glass scratches were a little bit hard work and negotiation as there are certain conditions which we were told that they were allowed to supply and fit scratch glass....which i still don't agree with.

After a year of having our windows fitted what can we say other than we love them the style of frame that we chose is absolutely fantastic the colour which was anthracite we love.
We loved using the company their professionalism their options to pay and would definitely use them again for other projects that we have coming up.

It was a big decision and a big cost for us and at the end seh bac did everything they promised and more.

23 février 2025
Avis spontané
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Réponse : SEH BAC

Thank you so much for taking the time to leave such a detailed and thoughtful review — especially after living with your new windows and doors for a full year. We truly appreciate you giving an honest, long-term perspective on both the products and the service you received.

We’re delighted that Marc and Nigel made a positive impression during installation — we’ll be sure to pass your kind comments on to them. Darren will equally appreciate your feedback regarding his support and commitment to resolving any concerns.

While we’re sorry there were a few issues along the way, we’re pleased that everything was resolved to your satisfaction.

Most importantly, hearing that a year on you “love them” is exactly what we aim for. Thank you again for trusting us with such an important project — and we look forward to working with you again on any future plans.

Noté 5 sur 5 étoiles

New Garage Doors

Our garage doors were 30 years old and needed replacing. Had a competitive quotation from SEH BAC who did a great job installing them. Big shout out to Andy & Aaron who fitted them.

19 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Jonathan!

We’re delighted to hear you’re pleased with your new garage doors and that you found our quotation competitive. After 30 years, it’s always great to see such a worthwhile upgrade make a real difference, If there’s anything else we can help you with in the future, please don’t hesitate to get in touch. 😊

Noté 5 sur 5 étoiles

Excellent

From start to finish we had great service. The salesman (Gus) was very knowledgeable and helped us with our decision. Stacey from reception was very friendly and kept us informed what was happening. Gav T installed our new door yesterday and we couldn't be happier. He was a great guy, very friendly and professional and gave so much attention to detail. We would 100% recommend SEH.

17 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Debbie! We are thrilled you received the great service from all of our team members. Enjoy your installation.

Noté 5 sur 5 étoiles

Great work, as always.

Have used this company before for our garden room, so had no hesitation in using them again for our new front door.
Very pleased with the door, fitting by Gav H was exemplary and a friendly chap too. Would highly recommend.

18 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Adrian!
Thank you so much for your continued trust in us!

We’re delighted you chose us again, this time for your new front door, and even more pleased that you’re happy with the result. Gav will be thrilled to hear your kind words.

Your recommendation truly means a lot to us. If we can help with anything else in the future, we’d be absolutely delighted to work with you again. 😊

Noté 5 sur 5 étoiles

The fitting of my new front door went so well that I decided to change all my windows.

The fitting of my new front door went so well that I decided to replace all my windows as well. I am very happy with the result and John and Paul were excellent
and cheerful despite the terrible weather. I was amazed that my house was so clean afterwards and there was really a minimum of disruption. Very efficient company from the reception and advice received in their showroom to the efficency of every one that worked for them. Thank you

2 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you so much for the 5 Star Review Elaine!

We’re absolutely delighted to hear that you were so pleased with your new front door that you chose to replace all your windows as well – that truly means a lot to us. It’s fantastic to know you’re happy with the final result.

John and Paul will be especially pleased to hear your kind words. We’re proud of their professionalism and positive attitude, and it’s great to know they made such a good impression – even in terrible weather!

Thank you again for choosing us and for taking the time to share your experience. If we can help with anything in the future, please don’t hesitate to get in touch!

Noté 5 sur 5 étoiles

Knowledgeable and helpful staff

The staff took their time to explain and demonstrate the options. No pressure and are happy we got the product we needed.

4 février 2026
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Réponse : SEH BAC

Thank you for the 5 Star Review Andy!

Noté 5 sur 5 étoiles

We have just had a new windows and doors

We have just had a new windows, bifold door and front door fitted Our two fitters John and Paul took their time installed everything beautifully and left us fully satisfied, we are over the moon and the windows look beautiful so pleased excellent job thank you so much.

11 février 2026
Avis spontané
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Réponse : SEH BAC

Thank you for the 5 Star Review Sarah! We’re absolutely delighted to hear how happy you are with your new windows, bifold door, and front door. It’s fantastic to know that John and Paul took great care with the installation and left everything looking beautiful — we’ll be sure to pass on your kind words to them.
Your satisfaction means everything to us, and we’re thrilled that you’re over the moon with the results. Thank you again for choosing us and for taking the time to share your experience!

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