I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... Voir plus
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App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... Voir plus
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I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
Coordonnées de contact
Etats-Unis
- selfesteem.app
2,8
Moyen
207 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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This app is a game-changer!
It's surprisingly insightful and easy to use. It's been prompting me to think deeply about myself in a positive way, which has definitely boosted my self-esteem. Highly recommend!
19 mars 2024
Avis spontané
Réponse de Selfesteem
Thank you for your insightful review! We're thrilled to hear that Selfesteem.app has been instrumental in boosting your self-esteem in a positive way. Our aim is to provide easy-to-use tools that prompt deep self-reflection and empowerment. We're delighted that you highly recommend our app. Keep up the positive journey!
- Lily
Good app, technical glitches
It's a great program so far. It's made me think a lot.
I was charged twice, though (working on solving that). And there's no way to manage your suscription from the app (for example, cancelling before next billing cycle).
19 mars 2024
Avis spontané
Réponse de Selfesteem
Thank you for your positive feedback on our program, but we're concerned to hear about the billing issue you encountered. Please accept our apologies for any inconvenience caused. Kindly email us at hello@selfesteem.app, and we'll investigate the double charge and assist you with managing your subscription.
- Lily
The best self esteem tool I have used
The information, exercises and strategies are simple to use and really work. I feel so positive after I’m finished that I am inspired daily to come back again to complete my daily practice.
19 mars 2024
Avis spontané
Réponse de Selfesteem
We're delighted to hear that you're finding the information, exercises, and strategies on Selfesteem.app simple to use and effective. It's fantastic to know that you feel positive and inspired after completing your daily practice. Our team is committed to providing tools that empower and uplift our users. Keep up the great work!
- Lily
Worst app ever
Worst app ever. It had caused me more stress than helped me. I knew after the first few days that this app was not going to provide the “help” I was looking for. I requested a refund and they would not respond to me. So I contacted PayPal and disputed the charge for false advertising. They responded with an offer to refund less than half of the total price I paid. I denied it because why wouldn’t they refund the full amount? BECAUSE THIS IS A SCAM!!! I’m still disputing this charge with PayPal, but I’ve also tried reaching out to them several times. After I threatened to leave a review of my experience with them, they finally responded that they’re “looking into it”. Right. I’ve had enough. I went in truly looking to be proactive about my well-being and the people behind this app have not only failed in their app but also in their customer service.
Do not get this app. I’m sure there are tons of other much better apps offering the real thing. Or buy a self-help book. Those are much cheaper than this app and at least will be much better than an app that preys on people trying to better themselves.
I give this app 0 stars.
18 mars 2024
Avis spontané
Réponse de Selfesteem
We're sincerely sorry to hear about your negative experience and the issues you've faced with our app and customer service. This falls short of the standards we aim to uphold. Please accept our apologies. To address your concerns properly, could you please email us at hello@selfesteem.app so we can investigate and work towards a resolution? Your feedback is invaluable to us.
- Lily
Worst service ever by moneygrabbers
In december I subscribed at self esteem. I saw the reviews regarding not responding to questions about cancelling your subscription. This was the reason for me to send an email in December to cancel.
I received an email that it was cancelled, but now a few months later I receive emails regarding renewals etc.
This company is not working for your mental wellbeing, but for your money. When 'Lily' will nog answer my mail, I am going to take additional steps.
16 mars 2024
Avis spontané
Réponse de Selfesteem
We're truly sorry to hear about your experience and any inconvenience caused. Please accept our sincere apologies for the confusion regarding your subscription cancellation. To ensure we address this matter promptly and accurately, could you please email us at hello@selfesteem.app with the details of your cancellation? We'll investigate this issue thoroughly and work to provide a resolution as soon as possible.
- Lily
FRAUD!!!
FRAUD!!!! I have tried to cancel my subscription by emailing them at least once a week to get this subscription cancelled, and there is zero response! They are fake and “LILY” will soon reply on this review to apologise, but yet there will be no response on my email and no action taken with my request to cancel my subscription. Stay away from this “app” (which is not an app by the way, it’s a website with no way to check or change your subscriptions or billing). I would give zero starts every day of the week if I could.
13 mars 2024
Avis spontané
Réponse de Selfesteem
We're deeply sorry to hear about your frustration and any inconvenience caused regarding your subscription cancellation. Your feedback is important to us, and we apologize for the lack of response. To address this matter and provide a solution, please email us at hello@selfesteem.app. We'll investigate promptly and work towards resolving the issue to your satisfaction.
- Lily
Scammers
Scammers! Beware.
They take your money for an “app” that barely works and their contact email is useless as no one responds.
This “Lily” that responds to people’s reviews on here isn’t here to help and you can tell by people’s reviews. Contacting them is pointless because they don’t get back to you. For example, I’m almost at 3 months and absolutely no responses.
Anyway!
I bought the three month subscription and opted for non-renewal. I sent them an email in December 2023 to make sure this was certain. Never heard from them, despite sending several emails.
I get an email in February stating that my three month subscription is going to end and will automatically renew. I was confused as I didn’t choose for the automatic renewal. I contacted them probably 5 more times and still nothing.
It’s not even really an “app”. Just some dodgy website with terrible customer service (if you can even call it that.)
I bought it back in December and I’ve been getting a few “daily” reminders and it’s only up to day 29, which doesn’t make sense. It should be way past that now.
It’s all just so dodgy. I wish I knew not to buy this.
Save your money guys, it’s not worth it at all. If I could give 0 stars I would. Going to take further action because it’s fraud.
Edit: ”Lily”, that is the exact email I’ve been contacting you guys on. And also the vip one included in the email to try cancel the subscription I NEVER asked for. Stop lying or trying to pretend you care — do something!
16 décembre 2023
Avis spontané
Réponse de Selfesteem
We're deeply sorry to hear about your negative experience with Selfesteem.app. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please reach out to us via email at hello@selfesteem.app so we can properly investigate and provide a resolution. Thank you for bringing this to our attention.
- Lily
The app is easy to navigate
The app is easy to navigate, quick to complete daily, and seems to be helping.
6 mars 2024
Avis spontané
Réponse de Selfesteem
Thank you for your positive feedback! We're thrilled to hear that you find our app easy to navigate and that it's making a difference in your daily routine. We strive to provide a seamless experience for our users, and your satisfaction is our top priority. Keep up the great work, and feel free to reach out if you have any questions or suggestions. We're here to support you on your journey to improved self-esteem!
- Lily
This app has already improved my self-esteem and mental health in the first week
It has forced me to think about childhood experiences that i may have blocked from my memory. The more I work through each lesson, the more I'm beginning to put the pieces together of why I've been dealing with low self-esteem throughout my adult life. I look forward to each daily lesson now!
29 février 2024
Avis spontané
Réponse de Selfesteem
We're glad to hear that our program is helping you uncover and process your childhood experiences. Understanding the roots of low self-esteem is an important step towards healing and growth. Keep up the great work, and we're thrilled that you're finding value in each daily lesson!
- Lily
Very comforting
29 février 2024
Avis spontané
Réponse de Selfesteem
Thank you for your feedback! We're pleased to know that our program brings you comfort. Your well-being is our priority, and we're here to support you every step of the way. If you ever need further assistance, don't hesitate to reach out.
- Lily
They are a fraud
They are a fraud, I purchase a 1 month subscription, used it for 3 days, absolutely useless, now they charged me again even though I never opted for a renewal. No way to check your subscriptions, I’m proceeding with legal action against them.
Edit: I’ve already emailed you many times on that email address and received 0 replies. No need to respond on my comment and act like you care or aren’t scamming people from Lithuania
29 février 2024
Avis spontané
Réponse de Selfesteem
We sincerely apologize for the inconvenience you've experienced. This is certainly not the experience we want our users to have. Please email us at hello@selfesteem.app with your account details so we can investigate this matter thoroughly and provide a resolution as soon as possible. Your satisfaction is our top priority, and we're committed to resolving this issue to your satisfaction.
- Lily
Selfsteem app is a fraud
I purchased a subscription for 3 months and I never got an email confirmation with the next steps.. no account or password to get into any content, also I got charged for an extra book which was the only thing I got in my email. I checked Instagram page and nobody has comments and the likes are fake.. be careful with this.. the website is clearly a fraud and nobody answer the emails. Check the comments answered to the girl that can't cancel her subscription. I will report them in PayPal account.
20 février 2024
Avis spontané
Réponse de Selfesteem
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced. Rest assured, we take customer feedback seriously and are actively working to address any issues with our subscription process and customer support.
We're sorry that you didn't receive your email confirmation promptly and encountered difficulties accessing your account. We'll investigate this matter thoroughly to ensure it doesn't happen again. Regarding the extra book charge and any concerns about our Instagram page, we'll look into these promptly as well.
Our goal is to provide a seamless and reliable service, and we're committed to resolving any issues you've encountered. Please reach out to our support team directly so we can assist you further. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
- Lily
Really helpful app
This app is very refreshing. It is exactly what it says it is and I’ve found it very helpful.
I have also recommended to friends 😊
23 février 2024
Avis spontané
Réponse de Selfesteem
We're thrilled to hear that you find Selfesteem.app refreshing and helpful! Thank you for recommending us to your friends. Your support means a lot to us! 😊
- Lily
Really good content and exercises
Really good content and exercises, feel like it’s helping. Only thing is the app can be a bit glitchy and I’ve needed to close and restart a few times.
21 février 2024
Avis spontané
Réponse de Selfesteem
Thank you for your feedback! We're glad you're enjoying the content and exercises. We apologize for any inconvenience caused by glitches. Our team is continuously working to improve the app's performance for a smoother experience.
- Lily
The app quit working by Day 3
The app quit working by Day 3. It started telling my is was on day 78, I started emailing the company a week ago requesting a refund because I paid for a 6 month subscription and I cannot get them to reply to my emails.
7 février 2024
Avis spontané
Réponse de Selfesteem
We sincerely apologize for the inconvenience you've faced with our app and the lack of response to your emails. This is not the experience we aim to provide. Please reach out to us at hello@selfesteem.app with your subscription details so we can investigate this issue promptly and assist you accordingly.
- Lily
So far the app has been amazing
So far the app has been amazing. The lessons are manageable chunk, you can stop and start where you want which is great. It's really helping me to dig deep with the questions. I would definitely recommend it!!!
9 février 2024
Avis spontané
Réponse de Selfesteem
Thank you so much for sharing your experience with Selfesteem.app! We're thrilled to hear that you're finding the lessons manageable and that the flexibility to stop and start at your own pace is helpful. Delving into the questions and reflecting deeply is a key part of the journey towards self-improvement. Your recommendation means a lot to us!
- Lily
Réponse de Selfesteem
We appreciate your positive feedback! It's fantastic to hear that Selfesteem.app is proving to be a great support on your journey. If you ever have any questions or need further assistance, don't hesitate to reach out. Keep up the excellent work!
- Lily
Réponse de Selfesteem
Thank you for taking the time to leave a review! We're delighted that you're finding the examples provided by Selfesteem.app useful for your self-improvement journey. We're committed to offering valuable resources and guidance to help you reach your goals. If there's anything specific you'd like to see more of, feel free to let us know!
- Lily
This app is helping me learn about myself.
This app has definitely pinpointed issues that therapy has not been able to for me. I look forward to each day for the exercises because it’s making a huge difference in my life for the best.
24 janvier 2024
Avis spontané
Réponse de Selfesteem
We're thrilled to hear that Selfesteem.app has been able to address issues that traditional therapy hasn't been able to pinpoint for you. It's fantastic to know that the exercises are making a significant positive impact on your life. Thank you for sharing your experience, and we look forward to continuing to support you on your journey towards improved well-being.
- Lily
Being able to particpant with my son…
Being able to particpant with my son and granddaughter. Meeting with information is online and affordable
31 janvier 2024
Avis spontané
Réponse de Selfesteem
We're delighted to hear that you're enjoying the opportunity to participate with your son and granddaughter through Selfesteem.app. We understand the importance of accessible information, and we're committed to providing an affordable and convenient platform for your well-being journey. Thank you for choosing us, and we look forward to supporting you and your family further.
- Lily
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