Send Avis 462

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My consultant Leah Ennis was exceptionally helpful and very competent. I am an older person, not very confident with tech/IT and she assisted me in a most supportive way to get set up with SEND... Voir plus

Noté 5 sur 5 étoiles

We transferred funds to the UK with SendFX and our account manager Ollie was fantastic, always there to answer questions & kept us up to date with every aspect of the transfers a we transferred multip... Voir plus

Noté 5 sur 5 étoiles

Ollie was amazing from start to finish - did a few test runs prior to the big one for the sale of our home. Must say nervous as getting our funds for home sale over $1million transferred straight to... Voir plus

Noté 5 sur 5 étoiles

Just had the pleasant experience to work with Ollie. Our transfer went as smooth as he promised, with even a better rate than we expected, of course that was a bit of luck. But the service and the out... Voir plus

À propos de l'entreprise

  1. Service de transfert d'argent
  2. Bureau de change

Écrit par l'entreprise

Enjoy great rates, Send Payments fee-free transfers, and lightning-fast payments right around the clock. It’s simple, quick, and a lot cheaper than your bank.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

462 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

I am glad I made the switch to SEND…

I am glad I made the switch to SEND from another Forex Company. Their systems are much more reliable, easy to negotiate and robust. I have never achieved an international transfer within 24 hrs before. Tom is an excellent account manager too. Delighted!

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

SpendFX makes overseas transfers hassle free.

We initially had some concerns about using a company outside the banking system to transfer overseas funds. But it was a good decision. Ollie the account manager was brilliant. Communicated well and allayed all our concerns. The transfers went smoothly and we were informed each step of the way. Much better rates than using the banks. Would recommend sending money at the beginning of the week to avoid stress and delays at the weekend when nothing happens.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience for a first timer

Dealing with Bradon was an extremely noteworthy experience. So good to see a company and accounts manager who know how true customer service actually looks like. We as consumers hardly ever see exceptional service, so when we do, it is much more precious than the money you are sending. I found the process easy, the responses quick and the willingness to help so delightful. First time I have used Send and will certainly recommend it to everyone I know. So grateful my bank sent me to Send or I may never have found this little gem! Use it folks, you won’t be disappointed! Shout out and thanks again to Bradon for a great experience!

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend Ollie from Send

Ollie Was absolutely amazing with helping me to transfer money overseas. He was quick to reply when I send him emails. And he kept me updated with everything. I highly recommend the company 'Send', & Ollie to anyone needing help with their money transfers.
Tracey

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Trusting a company to transfer money…

Trusting a company to transfer money for you overseas, especially larges sums, can be very daunting. Lots of research is required and lots of consideration has to be given to exchange rates, fees and timelines.
SENDFX was recommended to me after bad results came back from research of another company.
I researched SENDFX for a couple of days and after positive results, I decided to give them a call.
Tom reached out to me after my initial enquiry and answered all my questions confidently and concisely.
Setting up the account and details was relatively easy and straight forward.
Initially I did a small transfer overseas, to test the process and timeline for payment to be transferred, given different timezones and other countries time of processing, the whole process took less than 24hrs (during business hrs).
After the initial transfer took place in made a larger transfer with the same positive results.
This gave me full confidence in SENDFX, to deposit all funds into their account until I opened an overseas account.
Once the account was opened I spoke with Ben (Tom was on leave), and organised the full transfer of my funds, as previous transfers, this one came through with no problems.
I thoroughly recommend SENDFX for any money transfers you might have.
Stuart S

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

My Account Manager Ollie McGrath has…

My Account Manager Ollie McGrath has been dealing with me on & off for nearly two years, & has gone above & beyond anything I could have hoped for. He’s friendly, courteous & so very helpful no matter what I ever asked of him. He had always made me a priority, always responds to calls & messages & is consistently an all round good person - what more could you ask for? Thank you Ollie, for proving me with such good service from start to finish ⭐️⭐️⭐️⭐️⭐️

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely first class

Absolutely first class ! Would definitely recommend. Joel was so friendly and polite yet professional and very knowledgeable about exchange rates and getting the best deal . The money was in our account within 24 hours of transferring . Would highly recommend!

30 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling customer service - actually no customer service!

My wife sends money overseas on a regular basis. Maybe 2-3 times a month. She uses the Send platform to send money to Europe. This month she processed a transfer on the 16th of April and received email confirmation that the transfer had been processed. She had a heart attack when she checked her receiving account on the 21st and no money had been transferred!

I can actually understand if there were delays because of the Easter break, however she has been calling and emailing the Australian call centre for two days and there has been no response and no call backs (as promised when you select * for a call back) - pathetic customer service Send - lift your game!

PS: As of the 22nd still no call back or email response from Send - a little concerned Send have done a runner with our money and other customers money! (You never know)

21 avril 2025
Avis spontané
Logo de Send

Réponse de Send

Hi Mark,

Thank you for taking the time to share this feedback. We sincerely regret the concern and inconvenience your wife experienced during her recent transfer.

We’ve reviewed the situation, and it appears the delay was due to the public holiday period around Easter, which impacted processing times for some international transfers. As soon as operations resumed, we attempted to return your call, however unfortunately, we weren’t able to reach you at the time.

Please know that we take customer service seriously, and we always strive to communicate clearly, especially during periods of disruption. While we’re always happy to assist, due to privacy and security protocols, we must speak directly with the account holder, in this case, your wife, to provide specific transaction details or resolution.

We encourage her to get in touch directly with our team so we can ensure she receives the support and care she deserves. We’re absolutely committed to resolving any outstanding concerns and restoring your confidence in our service.

Send is a licensed and regulated provider, and safeguarding our customers’ funds is our highest priority. Your feedback is taken seriously and helps us improve. We hope to have the opportunity to look after you both moving forward.

Kind regards,
The Send Payments Team

Noté 5 sur 5 étoiles

Send made it easy

Needed to send money to NZ. Much cheaper than my bank, super fast feedback on any questions and good information updates on the transaction process. Will use again!

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Our account manager Ollie made the transfer of funds to Norway extremely easy and was a pleasure to deal with. Would absolutely recommend Send when transferring internationally.

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We were referred to Send by our bank and I could not have been more happy. I needed to send money to South Africa and the process went smoothly, Bradon was fantastic and communicated with me through the whole process. I will be recommending Send to my friends.Thank goodness customer service is back and I applaud Send.

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently used Send Payments to…

I recently used Send Payments to transfer a large amount of money overseas. The website was easy to navigate and provided all of the information I needed. I also like the way there are no fees and they had the best rates I cold find at the time. Customer support was very professional and helpful, particularly Thomas Read who replied to my emails quickly, walked me through the process, and helped me to get the best rate possible. I now plan to use Send Payments for all future FX transactions.

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

International money transfer made safe and easy.

A great company with a very easy, safe and secure process for overseas money transfer. The accounts manager Bradon was with me every step on the way, he communicated in a very effective and timely manner and put me at ease, I highly recommend Bradon and Send.
Howard Henderson

26 mars 2025
Avis spontané

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