Send Avis 463

I was told about Send by Crown Relocations as I am moving from Australia to NZ. I sold my house in Sydney and had the proceeds to transfer to NZ. Terry Finn was my account manager. Terry was fantastic to deal with, keeping me informed and updated throughout the process. My funds arrived in my NZ account the next day and the entire process was seamless. I would highly recommend Terry and Send to anyone looking to transfer funds overseas.

Transferring money from an Australian to English bank account - Really easy process to work through - i had regular contact with them to work through timing of transactions - waiting for the rate to improve and regular updates that money had been received and transferred - 100% recommend

Owing to privacy I cannot name the person who helped me initiate a transaction through SPEND but if I could I would personalise this review and say that she was wonderfully patient with my lack of knowledge of how to transfer money online: patient polite and understanding of my inexperience. Thank you.

I have found Send Payments through my online search, and definitely recommend their services. Extremely reliable and trustworthy. I have Ollie McGrath as my Account Manager specialist. Ollie is extremely professional and efficient, having a great sense of knowledge and expertise when it comes to foreign exchange. A five star for the customer service provided to me.

Trustworthy and communicative. I have used send several times now, and the service is always 5 stars.

Ollie is simply the best! Always available to help, provide updates and assist with transfers.
Ollie has been so incredibly patient, kind and helpful throughout this journey!
Sincere thanks for your guidance and five star service!

We were recommended Send by Allied Pickfords our shippers from Australia to the UK. We sold our house in Australia and had quite.a large amount to transfer to the UK, we used Send as the bank had really high charges, we were assigned an agent Dylan, who helped us every step of the way. Nothing was too much trouble, any questions we had were answered, he guided us in setting our account up and was always available if we had any questions. We cannot thank him enough in making this process stress free. We would highly recommend Dylan and Send. Cannot fault the service, and the ease of transferring our money. Thank you Dylan

I have been really impressed by the service provided by Send Payments. We contacted Thomas Read several months before our move and he was helpful, reassuring and responsive from the outset, taking time to explain the service in layman’s terms! He was patient and always on hand to answer our many questions through an unfamiliar and nerve wracking process. All our transfers were fast and efficient. I wouldn’t hesitate in recommending Send to friends and family. Thank you!

Upon relocating from Aus to the UK, I found the prospect of exchanging a significant sum of money for a property purchase to be a daunting task but can honestly say having Ollie McGrath as my account manager, made the process so easy. From my initial enquiry through to the time of exchange Ollie was available to ask any questions and guide me through the process. It was very reassuring having Ollie as my dedicated contact and would highly recommend him and SEND.

Moving countries and in particular moving money overseas is a big deal and not without it's worries.
My initial contact with Send was their representative, Terry Finn. Terry proved to be communicative, competent and reassuring. All necessary attributes when undertaking such important transactions on the behalf of others.
Having previously dealt with another company who passed me from one person to another and ultimately to a faceless Client Services Team finding Terry was like a breath of fresh air.
Terry assured me that I would deal with him the whole way through the transaction and so it transpired. A total contrast to my previous experience.
Obviously the Send back up team worked seamlessly behind the scenes and Terrys friendly attitude, advice and assistance was excellent when it came to the often tricky compliance issues.
I cannot recommend Send enough. A trustworthy company with a great client first approach, so important when dealing with all client / customer relationships.

Thomas Read is my contact at SEND. We moved to the UK last year and he has made the whole process of sending all our money across stress free. I highly recommend SEND.

Ollie McGrath

Ollie is fantastic. He is efficient, responsive, proactive and always pleasant to deal with.

We have been with Send Payments since March 2023, with Ollie McGrath as our foreign exchange specialist. We transfer money overseas on a regular basis. It's been most helpful for us to have a dedicated specialist who we can talk to at any time and receive prompt and professional advice. He always has advice to ensure we get the best rates. Recently, we had an extremely stressful experience with our bank due to their IT problems. This caused a delay in the transfer of funds and Ollie was able to manage our contract until the funds arrived and get them to our overseas bank in less than two hours. All our transactions with Send have been timely and seamless thanks to Ollie McGrath and Send Payments. We have no hesitation in recommending them at the highest level.

I had previously attempted to convert currency and transfer funds overseas with another well known company only to have my funds put on hold and forced to deal with overseas based consultants who offered little to no assistance. SEND payments was suggested to me and from the get go the level of customer service was both evident & appreciated. I was appointed my own Account Manager (Tom) and he was most helpful. He returned all my calls promptly and was patient enough to answer all my questions. Given my previous experience, I wanted to be certain that my conversion of funds & subsequent overseas transfer would proceed without a problem. The sum involved was significant so peace of mind & confidence in the person I was liaising with were two non-negotiables. Tom was a professional in every sense of the word and the funds arrived in the overseas account in approximately 24 hours. SEND payments have my highest recommendation.

For regular people is not something easy!
I wanted to send my mother money (I do this on a regular base) and a gift to friend etc. I noticed that apparently, they had a better exchange rate, so I said to myself, why not use them from now on?! Well..., I found out why not to use them ever!
I went to the trouble to upload all my identification documents, excessive, I would like to add, but ok, they want to make sure it's me, I made the effort to fully validate my account, they were happy with that.
But then they wanted to prove of my mother identification and not only that, other documents too! When I called them, they told me, they have to do it because they are fully licensed! I used banks to send money to family, and they didn't ask to prove that's my mother or anything of this sort, and I'm sure, they were fully licensed! I only have to say, sending to my mother, and it was ok! It's just stupid! They know how I am, and I'm allowed to send my money to however I want, happy to put a description, but not to chase documents! And if I want to send a small gift to a friend, I shouldn't need to ask a friend his or her ID if I would like for example to make him or her a small one-off gift! Those guys are unreal!

SEND made things so much easier for me during what has been a stressful time. The money I saved, let alone the time not having to deal with banks etc was so quick easy and professional from start to finish. I highly recommend SEND for transferring funds abroad.

Send is the real deal. I am so grateful I came across Send. I had a big purchase to make oveseas and Send gave me the best rates on top of efficient service. Tom from Send payment is a champion.

I recently had the pleasure of working with an exceptional foreign exchange account manager who provided outstanding service - thanks Ollie!

I highly recommend Send Payments to anyone looking for reliable and professional foreign exchange assistance.

Was looking for a new funds transfer company, as the one I usually use no longer operates in Australia. Was very apprehensive, especially with all the scams around, as I needed to make a large transfer. Read the reviews for Send and was impressed that they were an Australian-based company and also allocate an account manager who oversees all aspects of transactions.
Ollie McGrath contacted me, following my initial enquiry, and talked me through the entire process step-by-step, even several smaller initial transactions to give me more confidence. He kept in contact with me regularly, and answered my multiple questions very patiently and professionally. Ollie made the transfers very smooth, efficient and stress-free. There was constant support and communication from Ollie during the entire process, which is almost unheard of these days.
I was also impressed with how fast the transfers went through and would highly recommend both Ollie and Send to anyone needing to make international transfers. I will be using Send Payments for all my international money transfers from now on.
Thanks Ollie for 10/10 service!

It's the first time I had looked away from using the bank to transfer funds overseas. Thomas responded really quickly with a phone call to my initial contact via the website and explained the process. He completely empathised with my tentativeness and we did a small transfer to build my confidence and understanding in the process. So I have huge appreciation for having great customer service. The actual transfer platform set up is great, user friendly and constantly updated with exchange rates. Thomas checked in with me regularly and continued
super customer service through out. Send Payments are great and its an easy & fast way to transfer funds, highly recommend.