Senior.com Avis 

230
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Been calling for 4 days and emailed twice to get a RMA # so I can return the unopened box and no one has responded. I know that you only give 21 days to return from when I received it (Sept 9). You ar... Voir plus

Noté 3 sur 5 étoiles

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Voir plus

Noté 4 sur 5 étoiles

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Voir plus

Noté 3 sur 5 étoiles

I has received the denture but it not fit exactly I trying to find it to fit but still difficult to fits I like the item But just only not fit exactly I don’t know that can I return or exchange the... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Coordonnées de contact

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Etats-Unis

  • senior.com

2,6

Bas

TrustScore 2.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,6

Tous les avis

(230)

86 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not what I ordered

I ordered a cup holder to go on my Walker and the part that goes on the Walker never came. The picture that I ordered is not what you sent me. And since your policy is to charge me to send it back, I'm going to throw it away.

26 mars 2025
Noté 5 sur 5 étoiles

Gerry

First time customer---They are GREAT!!!!!
Had a problem with an order and it was handled very professionally.
A number one company.

24 mars 2025
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Réponse de Senior.com

Hi Gerry,
Thank you for your review! We are happy to hear that your first time being a Senior.com customer was a positive experience and that we were able to help you find resolutions for any issues you ran into. We hope to be able to help you in the future with any potential needs you may have going forward as well!

Noté 1 sur 5 étoiles

I bought a item from them never…

I bought a item from them never received it was supposedly sent china post they claim was delivered i was working from home the entire day was supposedly delivered never was asked for the local tracking as it would have been delivered by aus post as we don't have china post but they will not hand over local number and china post just say not them so item and paypal are useless dont buy from them their tracking is bogus

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought the dentures thinking "EASY"…

I bought the dentures thinking "EASY" was an optimum word. The gentleman in the how to video took the plates, placed each denture in his mouth. The top plate he pushed up an back with the top plate and then by just using his finger, inside his mouth, had the fit he wanted. Very much the same with the bottom plate. He never removed any of the moldable plastic. That was not my experience at all. I have heated the dentures every day since I received them. Heated them up way more than 20 times and still only have a cosmetic look but no functionality. I spent almost $500 and have nothing to show for it but regret. I continue to try but my optimism for working dentures gone.

24 février 2025
Noté 1 sur 5 étoiles

I placed my order and was notified it…

I placed my order and was notified it was shipped. Did not receive it. Determined that the site of my order defaulted to a wrong address. Since I have no paperwork, I am now just outo my money and will NOT receive my order.

24 février 2025
Noté 4 sur 5 étoiles

Shopping experience and price point…

Shopping experience and price point were good. It would be nice to be able to replace the sponge when worn out rather than throw the whole wand out, which is wasteful. Also, a sturdier handle would be an improvement. We'll see how long this holds up.

24 février 2025
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Réponse de Senior.com

Hi Linda,
Thank you very much for taking the time to leave a review of your Senior.com purchase! We are glad that your experience purchasing from us and browsing our pricing were positive! We will definitely take your review into consideration regarding the quality of the product and any potential replacements we may be able to look into. We hope your purchase continues to satisfy your needs!

Noté 5 sur 5 étoiles

Quick solution to your needs!

Everything went quickly from start to finish! Product arrived well packed and in a timely manner!

24 février 2025
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Réponse de Senior.com

Hi Linda,
We are so happy to hear that your experience purchasing from Senior.com was efficient and reasonably priced! Thank you for your review and we hope you return to Senior.com for any potential, future needs you may have!

Noté 5 sur 5 étoiles

I received what I ordered in a timely…

I received what I ordered in a timely fashion. Very nice.

24 février 2025
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Réponse de Senior.com

Hi Margaret,
Thank you for taking the time to leave a review. We are happy to hear that you received your Senior.com purchase quickly and that you were satisfied with your product. Enjoy!

Noté 4 sur 5 étoiles

Fast and free shipping

Fast and free shipping, well priced too, Charlotte

24 février 2025
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Réponse de Senior.com

Hi Charlotte,
We are so happy to hear that you were satisfied with Senior.com's shipping and pricing! Thank you very much for your review. We hope you enjoy your product!

Noté 2 sur 5 étoiles

Delayed shipping

I bought this because it said 2-4 business days delivery. It was a day late which was a huge inconvenience. I would have bought it somewhere else due to time constraints. When it did arrive, it was not packaged in an outer layer of cardboard like my last purchase. The box was damaged, and I hope contents were fine. I will think twice about using this for my parents in the future.

22 février 2025
Noté 1 sur 5 étoiles

Guess I should have read the reviews…

Guess I should have read the reviews first. I have not received my item yet. Back on 2/11/25 it stated it was shipped but when I go into tracking, it is only saying Shipping label has been created and is awaiting item. I have emailed them, sent a message through the online help- no reply from either. I have even tried calling them several times to which I keep getting a message that I have reached them after hours. Um no I haven't. According to your hours listed and the message when you call you are open 5am - 5 pm Pacific time. I have been calling you since 5:15 am your time for over 2 freaking hours. I am so upset right now. The thing I hate most is being lied to.

19 février 2025
Avis spontané
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Réponse de Senior.com

Hi Stephanie! I must first apologize for your experience shopping with us. I want to make sure that we get this resolved for you right away so you get what you ordered. I will send you a request for more information so I can have a manger assist you. I hope we can make this up to you in the near future and we thank you for the feedback.

Noté 1 sur 5 étoiles

I sent back the product 2 weeks ago and…

I sent back the product 2 weeks ago and still have not recieved my money 😒

28 janvier 2025
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Réponse de Senior.com

Hi Cindy. I am terribly sorry your refund was not processed sooner. I did verify that your refund was processed shortly after your review as this item had to be inspected upon arrival. We always strive to process refunds in 1-2 days of being received so I will open a ticket to have a manager look in to this for you. My deepest apologies for your experience shopping with us and we hope we can earn your trust again!

Noté 5 sur 5 étoiles

We took the chair on our first cruise…

We took the chair on our first cruise and it was a life saver! It was easy to maneuver and worked great!! Highly recommend it!

27 janvier 2025
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Réponse de Senior.com

Great to hear the chair worked so well for you! We hope it enhanced your cruise and continues to enhance your life. : )

Noté 5 sur 5 étoiles

Easy to assemble

Easy to assemble, super comfortable to walk with. Love the different height settings.

27 janvier 2025
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Réponse de Senior.com

Thank you so much for sharing your shopping experience with us! We hope you enjoy the product : )

Noté 1 sur 5 étoiles

My order was placed on 1/27

My order was placed on 1/27, shipped on 1/28. Today is 2/4, ups has not received the package. Everytime I question; it took 2-4 days for ups; 2nd contact 4-6 days. Now is 8 days; I do not have my order, and never get a straight answer

28 janvier 2025
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Réponse de Senior.com

We are terribly sorry you had such a bad experience with our company. This is certainly not normal as we ship hundreds of orders a day with almost no issues. I do see that your order was fully refunded so I am going to open up a ticket with my manager to investigate your order. I hope we can make this up to you in the near future.

Noté 3 sur 5 étoiles

I feel shipping is a little slow

I feel shipping is a little slow. Still waiting on another item in my order. I ordered two things and have received only one at this time.

28 janvier 2025
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Réponse de Senior.com

We sincerely apologize that your items did not arrive at the same time. We have multiple warehouses throughout the US and sometimes items will have to ship from different locations depending on stock levels. I do see that all items have now been delivered. I hope we can make this up to you on your next order!

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